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“The staff were both nice and professional with alot of knowledge. I had my wedding band and birthstone ring worked on recently. I am extremely pleased with how the work came out! I highly recommend shopping or having a repair here.”
“I love coming into the Hannoush store at the Eastfield Mall! It is so hard to find businesses today that treat you like family. Everyone there is always so kind and helpful. Thank you!”
“Excellent customer service. They go above and beyond to help you find the right gift even if it means getting other products in for you to look at. I highly recommend you give them a try. You will not be disappointed.”
“Absolutely awesome service when I visited. I didn't catch any names but 2 ladies helped me with a earring question and they were super fast to help me in a pinch! Thank you!!”
“Absolutely loved my experience. I went there to get my new ring sized and had the best service by Veronica. I went to her to buy my husbands ring and now back for my own.”
“I loved working with Polgold. They were able to repair and resize a family ring for us. They also are able to create a custom band to fit a very unique/old engagement ring. They absolutely exceeded my expectations and I am so impressed with the quality of their work. Exceptional customer service too!”
“I have worn my ring from them daily for 18 years and the prongs have obviously worn flat. They replaced the tips and restored the band back to its original color. They are an amazing family business that values their customers and stands behind their work. I highly recommend them!”
“Smith and Son Jewelers Springfield, MAI'm not the best person to ask about this store. But I guess my experience there has been something that they would want people to know about. Years ago my mother had done business with them when we lived in Forest Park and from time to time we used them for small simple jewelry for my wife. When I got married we had our diamond ring done there. When I lost weight I had my wedding ring re-sized. I'm totally ignorant of all things jewelry and they know that but still they don't talk down to you there. Recently, and this has been happening a lot lately, my watch battery died. I live in Chicopee, and I'm sure there are jewelers around Chicopee that could help me with this issue. But Smith and Sons' price is right and I just trust them and often times they drop everything and do it right then and there. This most recent time I was in the area and I parked at WONG WOK hoping they wouldn't tow my car. I went in, usually the guy in the wheelchair helps me but this time is an older man. He immediately started grabbing his tools. Then I told a joke without even thinking about it asking if I could watch him change my watch battery. We all laughed and he said, "I wouldn't be out here if I didn't want you to watch!" We chatted about the new lithium battery packets and how difficult they are to open for him and an assistant helped him out. Then with his tiny magnifying glass he popped the watch back open and boom badabing it was over. I paid the cheap bill and walked out knowing for the next couple months I didn't need to look at my phone anymore for the time. I could just raise my wrist. Thanks Smith and Son Jewelers!”
“All sales associates and managers are excellent people. They treat you like family when you go in there. I highly recommend anyone to go to this Hannoush jewelers location and purchase anything they need for any occasion. You will not be disappointed.”
“Joseph’s pawn & Jewelry is the best place to go buy or pawn your jewelry. They are kind and friendly. Really good with people! oh and if you need more time to pay your jewelry just ask for more time they will give u as much time as u need you just got to ask !!”
“I had a great experience at Furnari Jewelers. When I recently decided to sell some of my old gold jewelry, they were professional and friendly. I went to four different places and they gave me the best price and did not try to minimize the value of my jewelry or pressure me to make a quick decision. I would definitely use them in the future.”
10:30AM - 5:30PM
1500 Main Street Towersquare, Springfield
Jewelry Stores
“Lorilil Jewelers is a nice family owned jewelry store. Victor, Chris and everyone involved have always treated us well. If you are looking for a top notch experience, this is the place.”
“I worked with Ela on a beautiful engagement ring. She showed me a variety of settings and diamonds and my fiance absolutely loves the finished product. Friendly, knowledgeable and super patient - I highly recommend!”
9:30AM - 5:30PM
284 N Maple St #11, Enfield
Jewelry Stores
“We just moved to the area and I needed some basic items…a new watch band and a watch battery. I called and got a most pleasant salesperson on the phone. Went over and he was so helpful as I needed to order a watch band. Consider this business if you need something. The jewelry looked great as well. Nice folks.Tom is what customer service should be.”
“I went to another place first to get a quote for some jewelry to sell, then i went to see George at Springfield jewelry and diamond. He was very gracious and took his time to evaluate my jewelry, he is a true expert !! I was pleasantly surprised with the price he gave me. This is the place to go if you have quality jewelry to sell. Real professionals.”
“Ellen is the sweetest, most compassionate lady! Her shop is clean, adorably decorated, & best of all curve friendly. She searched for the style of dress high and low and went out of her way to send me various options. When I finalized my decision she gave me a homemade cookie & a little bottle of Prosecco as a gift. You really cannot get a better experience than at Going to The Chapel!”
10AM - 5:30PM
1260 Memorial Dr #3987, Chicopee
Jewelry Stores
“Just went here for my first time ever selling old jewelry, I’m truthfully not sure about the prices of gold or silver but I believe I was given a very fair amount for the little amount of jewelry I had! The 2 men working were about to close up and let me come in last minute! Very professional and nice. Would go again. Also the shop dog is very cute ”
“Joey and Nicole are my absolute favorite! I buy all my jewelry here and always bring my watches and jewelry for maintenance or if I have any issues. So does my entire family. I would never let my family or friends go anywhere else. Thank you Nicole and Joey!!! <3 you guys!”
9:30AM - 5:30PM
79 Main St, Westfield
Jewelry Stores
“Fantastic service! Scott came in on a Saturday even though he doesn’t work Saturdays anymore just size my engagement ring! He genuinely cares about his customers. We had great conversation and I will certainly be back for him to custom make my wedding band. I also saw a beautiful necklace I’ll be checking back for during the holidays for my mom! Shop Scott Diamond and Jewelry you won’t be disappointed!! Thanks again Scott!”
“Been going to Brad at BMJ for decades. Quality Jewelry at reasonable prices. All consultants including and especially Mr. Matthews are polite, professional, friendly and helpful every single time. I have(and continue to) reccommended Brad Mathews jewelers to friends and family”
“Personally I haven't been there yet so many people in my area recommended Henry's. So I researched it and I'm definitely going to bring my vintage Mickey mouse watch to them for repairs.”
“My daughter bought me Cape Cod bracelet 8 years ago at Hanoush Jewelers! I had noticed it had a bend in it and it was what I thought was cracked! They did say it was cracked and wanted to charge me $600!! I slept in it and told them not to touch it, picked it up and brought it to Gold Trader and The Diamond Shop on 1360 Allen St. Springfield! Spoke to Mike he showed it to his jeweler. It was not cracked charged $45! If you ever want good quality Jewelry Please go there! Their Kindness is Overwhelming!!”
“Had a custom ring created here and it turned out amazing. It took 7 weeks, and the owner was great at communicating during the process. Would definitely return for more custom pieces.”
“We stopped in at 2:15 on a Saturday to have my husband's ring re-sized. The jeweler had it done by 3:45 the same day! We were so happy because most jewelry stores have a two week turn around time and we didn't want to be without the ring. He did the work even though he closes at 4 but fit the job in for us anyway. The ring fits perfectly and is beautiful. Thank you so much!”
“Maddy and Genesis both are amazing workers who have gone above and beyond to not only satisfy my needs but also found a combo of ways to increase the opportunity to get everything that I wanted both of them are superstars and I recommend they get a raise for how excellent they work with people and make them feel”
“So I needed a power generator for an upcoming storm, all the big box stores were sold out, FB marketplace was sold out, I call this store and he told me he had one available , I met the owner there and there was a line at the door looking for power generators, he said he only had the one and that it was reserved for me as I had called beforehand. He was great to do business with, awesome price and 4 years later, I still have the generator and it works fine. I will do business with them again.”
“Brought a couple rings in to be sized and this shop had beat 3 other shops prices and times for the work to be done. I’d definitely recommend them! The women and the man at the counter were super helpful and pleasant to deal with. Will definitely be using this jeweler again!!!”
“Julie and Rick are amazing!! I stopped in just before my wedding to have the prongs checked on my engagement ring. They were very friendly and efficient, and I knew I would feel comfortable leaving my jewelry with them. So in a few weeks I returned to have my rings soldered together and sized. The ring ended up being a little too small (through no fault of theirs) and they sized it back up half a size free of charge. Throughout the whole process, Julie and Rick were communicative and friendly, their prices are very fair, and they do an amazing job! Would highly recommend!”
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“I had to get my rings cut off when my finger swelled up and urgent care really did a number on them. I brought them to Steven’s jewelers and they were able to repair them. They got them done quick and they came out looking brand new! Definitely recommend!”