“What took me 5 hours to do myself, they took care of in just 15 minutes and did a far better job. I will absolutely come back and would recommend anyone give these guys a try. Thanks for your tremendous service!”
“David is the best employee in the store, I had problems with my phone, the community was bad and he solved everything and best of all, he found a way to help me for free! I recommend everyone to come to this store and David thanks again”
“I just wanted to share a quick review for this amazing phone fix and repair business I use. They’re super fast, professional, and the quality of their work is top-notch. Plus, they have really high-quality accessories. I highly recommend them if anyone needs a phone repair!”
“Mr. T assisted us with purchasing a new Apple phone on Sunday. We came to the store in the late afternoon and he was able to set our phone up and transfer items from the old phone. He is a great ambassador for Cricket and a delight to talk with during the process. Excellent representative for the brand. Keep up the great job!!!”
“I love this store; I changed companies and they have treated me with the best service. And the best prices in the entire city. Thank you David for your attention”
“I had to switch service to a new phone and the staff went out of there way providing excellent support Despite my timing being inconvenient for them they did not complain but were able to save m e hours of frustration by transferring my data. Highly recommend this location for cell phone needs”
“Thank you Brian for your kindness in helping me, it was cricket from the main st Springfield, they charged me $20 to do an eSIM swap, it helped me a lot through customer service in the store, I appreciate it, tremendous service, now advance for sumner, I'm coming 100%”
“When you need expert solutions for your mobile phone issues contact Branden. Without a doubt he will solve your issues and explain to you in very understandable conversation the issue with your mobile and how he is going to solve. In addition he looks at your phone for any other issues or settings that need to be edited. I couldn't be any more satisfied with the attention to detail that Branden gave me.”
“The woman that works here is Amazing! She always helps me to the fullest. I highly recommend this location. They go above and beyond to satisfy their customer's. You won't be disappointed.”
“The crew here are awesome!
Just today, I discovered I had a bill due, well, today! I had a hard time to pay through the app, so I drove to the store. The associate was able to quickly process my payment within minutes!”
“Genesis helped us and she was incredibly patient and kind. I have never seen anyone do their job as well as she did. She took care of multiple customers and helped us with our complicated issue and she was super kind to everyone.”
“Daisha has impeccable customer service and made the transfer process fun and easy!! We only stayed for about 2 hours because we were deep in great conversation ? ? but she took care of everything quickly and recommended me a phone that I'm finally very satisfied with. I know it's just activating a phone, but it would have been a different experience with a different person. AT&T is blessed to have her.”
“Had a great experience today. I worked with vu and mo. They both helped me get new internet, TV and a phone for $250 a month. Easy deal. Mo was amazing broke down through prices really well.”
“I visited the location outside of the Apple Store in the Holyoke Mall. I was hesitant at first and I had an issue with my charging port after getting it replaced, I was within my 1 year warranty still and the technician replaced it at no charge to me.
Thank You!”
“My phone started telling me every number I needed to call was invalid. We researched on line and found three things to try but they didn't work. We took the phone to AT&T and were greeted within moments of walking through the door. We explained the issue and Gabriel was able to resolve the problem in less than 10 minutes. Totally happy!”