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“i love this store. the man who works at the front desk, i’m not sure of his name but he has a buzz cut… he consistently goes above and beyond to help and he makes what can often be a huge hassle into such an easy experience. thank you!”
8:30AM - 6:30PM
101 Middlesex Tpke, Burlington
Printing Services
“Whatever they're paying Lee needs to be doubled. He was a one-man army in there today and helped me so much that I've left with the positive impression of UPS that I never had before. Thank you Lee. I wish you the best.”
8:30AM - 6:30PM
1337 Massachusetts Ave, Arlington
Printing Services
“I went in a week ago and it was beyond busy. I overheard salty language, noticed a mountain of boxes waiting for UPS to pick up, a growing line and not enough help. There was one woman standing behind the register, not doing anything. Perhaps she was a trainee? The one woman that was working was doing a fantastic job, quickly juggling multiple transactions, working the computer, the phone, etc. - which was extra amazing considering she had one arm in a sling.
Thought somebody should know.”
“Thank you to the team at FastSigns in Waltham MA for your interior signage installation with our client in Boston. We appreciate that you were able to handle the complexity of coordinating our install. Great job and the signage is exactly what we were hoping for.”
8:30AM - 6:30PM
831 Beacon St, Newton Centre
Printing Services
“I needed pictures to renew my Canadian passport. The team was very professional and knew exactly the requirements for the pictures. The whole process was seamless and very efficient”
“I used Paradigm Graphics to design and print both business cards and postcards (EDDM). The quality and professionalism really shows in their work. I would highly recommend them to any business looking for graphic and marketing solutions.”
“Of course you have 5 stars. It's apt: this business produces flawless results. They are generous and care about our community. If you are in need of superior design printing services, I'm happy to announce record-breaking design professionals are included in the know: Bacson is *the* place to go for your architectural drawing-printing needs!
Thank you sincerely for your work and supportive guidance.”
“Becky at this Woburn store was so helpful. I had a box of Verizon equipment to return following their instructions to just "bring to any UPS store". Becky helped me understand the additional information needed and I was able to easily find it on another piece of paper in the box (hint: the "MA" number). With that number she took care of it all. Done. Easy.
Why is this so special? Because three days earlier, I took same box to UPS in Arlington Heights. They made me leave. "what were they supposed to do?". Told me to call Verizon. They were supposed to be like Becky in Woburn.”
“We are constantly and consistently amazed by the quality and rate of work by Alphagraphics in Framingham. From the smallest jobs of a dozen prints to thousands of pages, they get it right every time. We also find their display and trade show materials exceptional. Always there with design help and ready to try new things, The “Alpha” team is a huge part of our customer presentation/meeting/event program. Highly recommended!”
“The cashier was very pleasant, helpful and knowledgeable.Another associate when he was not sure of the availability of an item checked with another associate for an item to give me the correct item. Good selection of products at good prices.”
“The print team at the Staples in Needham is truly amazing! I am so appreciative of all the help and support they have given me with all of my projects this past year. They are fast and professional and always provide a great quality product. Everyone who works there is a great but wanted to give an extra shoutout to Alicia who always has a smile on her face and is always on top of it! We worked together on a project earlier this year and she delivered tremendously. Thank you print team!!”
“Id art done me lot work from business cards to vehicle Signwriting and lot more for very good price definitely use agin and very easy to work with will use as my printer all time”
“Honestly these guys are great - the patience and good nature (and efficiency) they bring to what is probably 80% people returning stuff is noteworthy. So I’m noting it :-) thank you for all you do!”
“Brian is a master of his trade! He is prompt with all his clients and his attention to detail is impeccable. I would highly recommend Brian and his staff for all business owners and individuals.”
“I received excellent help, guidance and patience from the tech agent at the store who guided me thru my purchase, with which I am extremely satisfied. Mr. Raad is an excellent asset to Staples”
8:30AM - 6:30PM
60 Thoreau St, Concord
Printing Services
“Vitta Bailey is the outstanding manager of THE UPS STORE in Concord, MA. I have been a customer for a year now and can honestly say that Vitta has exceptional customer service. She always very patiently helps and ensures that I’m satisfied with my options.”
“Excellent staff and very quick service. My relatives always complain about the pain of shipping items and returning items so I used to avoid both as much as possible. Then I came into this ups for a return earlier this year and I was blown away by how friendly and quick it was. In town FedEx is 20 mins at counter apparently, but this was in and out in under 3 mins for shipping past week. Glad for this option!!”
9AM - 4:30PM
45 Calvary St, Waltham
Printing Services
“TPI is amazing company! … your work but most of all welcoming spirit says a lot about you and in fact the whole team! We’re so grateful for you and your company.Our satisfaction is way over the edges!Special thanks to Carrie and Sara! (also, to the other person, we never got the chance to catch her name)Keep shining!Tsega and Mahi ✨?”
“I visited on 4/2 because I needed to empty out my daughter’s storage unit and ship a few things we were keeping back to Miami. The gentleman working there—he might’ve gone by “Mo,” though I’m not certain—was absolutely incredible. His customer service was exceptional. He helped me unpack the suitcases and reassured me not to worry, that he would take care of packing everything himself.
It’s been a long time since I’ve experienced that level of compassion and service—especially at a UPS Store. You could tell he was just a genuinely kind and caring person. The young woman at the front, whose name I didn’t catch, was also warm, helpful, and had a lovely smile. She was about to help me, but he kindly told her, “Don’t worry, I’ll pack it—you can help the next customer.”
Bless them both for turning a stressful situation into a surprisingly wonderful one.”
“I really love our staples store in Acton the help is always pleasant. When I have an amazon return I use the discounts offered. They are the best local place to exchange or soda stream co. They often have bottled water on sale great for summertime parties.”
8:00 AM - 5:00 PM
20 Clematis Ave, Waltham
Printing Services
“Bob at Citius is AMAZING. As a graphic designer, it is delightful to have a reliable printer. When I spoke to Bob on the phone, he was so friendly and made me feel at ease with a tight deadline on my mind. He gave us a lightning fast turnaround. 10/10 recommend. Thank you!!!”
“Wing Press is a fantastic company to deal with for printing. As the chairman of Knights of Columbus in Southborough, I have had many opportunities to work with them on raffle ticket printing, literature and signs. They do a fantastic work and for a reasonable price. Beau Wing (the owner) donated his services in the beginning, but we have been paying for the services the last couple years because we did not want to exploit his generosity. They complete the printing jobs in a timely manner and provide exceptional quality. People see the items that Wing Press prints for us and are impressed. Our organization donates tens of thousands to charity for kids in the area and it is great to have a partner like Wing Press that values the work we do and support us in our charitable giving.”
“Neal was extremely attentive to detail and provided fast turnaround for the branded tablecloths and pens I needed for a client conference. The colors were on brand and the quality impressive. I would highly recommend Shrier Works for the personalized attention Neal gives to each and every customer he deals with.”
“Andrew, Avery, and everyone else here has been great to work with in terms of customer service and offerings/services provided. Been coming here for years and never disappointed thus far.”
“Got my wedding invites printed here with rsvp and detail cards. They came out so beautiful and on time that I printed everything else for my wedding: guest book sign, bar menu, programs, and thank you notes. That were amazing to work with!”
“Love this UPS store!
The service is always fast and friendly, but what really makes my day is the mural with all the neighborhood dogs — absolutely adorable! This place is 10,000% pet friendly. ??”
“Always received proactive customer service from this dedicated team. I have printed my photos here for over twenty years and am very sad that they are closing but a well deserved retirement! Thank you for the extra care when helping me with framing my god daughter’s birthday collage, calling when I edited something in error and helping with suggestions for my business wall. I look forward to re-homing the ladder shelf with the beautiful frames when I open.”
8:30AM - 6:30PM
405 Waltham St, Lexington
Printing Services
“This is a first rate UPS store - all of the assistants are prompt, knowledgeable, courteous, and extremely capable. It's always reassuring to be dealing with smart, quick, and competent people - the management should be congratulated along with all the employees.”
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“Very good and reliable service, friendly and knowledgeable staff. Nick is a great manager, always doing his best to accommodate everyone as soon as possible. I am using this store very often and it never disappoints.”