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“Jason at the Norwood Verizon store was most helpful, patient technical specialist we have worked with. He was informative without be condescending. He explained all the options available, the benefits and possible disadvantages. He’s a keeper”
“I came in with an interesting issue where my iPhone would not receive group texts. The two associates were so helpful and nice and did a reset that corrected the issue!
Awesome!
Thank you!”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
10AM - 8PM
4 Milliston Rd, Millis
Electronics
“I have been a Verizon customer for over 20 years and have had my share of frustrations, but yesterday I had the best customer service I have ever had dealing with phones. Our puppy decided to chomp my phone when I was not looking (pup was fine, phone, not so much). She managed to crack the screen leaving most of the screen completely black. I got to the Millis store just before their 10 am opening and was welcomed inside by Junaid (Jay) C. Luckily, I was in line for an upgrade, but Jay made the whole process super easy. He was able to get into the old phone to recover my contacts etc and was able to transfer everything over to the new phone. The entire time he treated me with humor and respect and was never pushy about upselling products etc. He made a very stressful morning much easier, and I am grateful for his knowledge and help! Thank you!”
“I went into the Foxboro store and Tereza was awesome. She’s very knowledgeable and has a great personality. She helped me upgrade and took care of everything for me I would definitely recommend this store”
“Bryanna was such a pleasure working with. She took her time explaining everything to me while also making sure my phone was fully setup with my log ins. She was such a delightful young woman!”
“Perfecto, Barry, Wayne, and Geo were FANTASTIC! Set up custom speakers and TVs in a day and a half, even spending a couple hours in the phone with our Internet/cable provider to ensure we were set up. And my dog got plenty of pets. Highly recommend!”
“I went to metro pcs on 372 Washington brighton mass.
This morning.The customer service rep I believe her name is MARIA.
SHE is a BLESSING. GOD BLESS HER FOR ALL HER
HELP”
11AM - 7PM
252 Brighton Ave, Allston
Electronics
“Great selection of games, consoles, user manuals, and accessories. Seriously, they have everything! Plus, the customer service is second to none. Wonderful experience all the way around!”
“One of the best stores, amazing customer service, have an amazing inventory. First ones to have fenix 8 in orange spark when everyone else was out of stock. Also amazing staff that is very knowledgeable”
“Excellent technician who answered all my questions in a clear professional way. Efficient. Made sure all wires were bundled neatly. It was a pleasure to work with Elite. Thank you so much!””
“Owen in the Needham, MA Verizon store is the Best! He’s professional, personable, knowledgeable while also being a great listener and troubleshooter! He deserves corporate recognition and a raise since he’s such an ambassador to the brand! Thanks so much Owen:)”
“I highly recommend the T-Mobile store in Dedham, MA. I had a significantly damaged iPhone after an accident. I experienced exceptional customer service on multiple visits. I dealt with Nicole on 2 occasions (who was amazing!) and Jeremy on 1 visit- who was also wonderful.
I had to spend some time there while my data transferred and I got to observe the whole store. All of the employees were hard working, engaging and most importantly- very kind to all of the customers. Not all stores offer such a positive experience- I do hope T Mobile compensates their energy and efforts!”
“It is the dream of every PC gamer enthusiast to enter this store and buy their own PC, the staff is very attentive and knowledgeable in their respective areas, a great visit!”
“I have been a customer of Zetronix for over 15 years. I first purchase was a single lens Black box dashboard camera. During these years, it has endured very hot and cold season and it is still doing its job. Someone stole my SUV out of state and throw it out the window, after stealing the car, and I happened to be going down a street and saw what looked like my camera on the side the street. Once I got back in state I plugged it up and it’s still does it job. Now I purchased the Rout 4K dual lens dashboard camera. About a month using it and like all of Zetronics products I’ve purchased, it work super good. It plugs into the OBD2 connector. The instruction says it won’t drain your battery, it doesn’t. In the parking mode, it picks up people or movements about 30 feet away. And the sides and the back of my car it picks up movement at a distant and it sends out a text or a video of the movements. You will be very satisfied with this unit because if some one attempt to steal your car you have have a video stored on your phone”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
“Incredible experience because Ben made it so - he is the best customer rep I’ve ever interacted with, and he made going into Comcast, one of the worst places in the world, a joy. Thank you Ben. Give him a raise.”
“my p9 pro randomly white screened last night. brought it in today and within not even 2 hours they already had the screen replaced, verified, and back in my hands. somehow this was covered by warranty and I owed nothing. the attendant was nice, communicative and knowledgeable. had me in and out really fast. best phone repair experience ive had.”
“I have been a long time user of Bang and Olufsen products for 25+ years. I’ve been dealing with the Bang and Olufsen store on Newberry Street. Isaac Broadbery has been wonderful to deal with. He is personable, knowledgeable and very professional. He helped me multiple times with technical support to get my earbuds, headphones, and the level all set up. Bang and Olfsen should be very proud of having him be part of the team.”
“Had to single handedly be the best experience at a Tmobile store ever. My elderly parents are on my account and I live out of state. Samaya took amazing care of them and addressed each and every one of their concerns, didn't rush them and made sure that all of their questions were thoroughly answered! Truly I have never experienced such exceptional customer service as I was called along the way to make sure everything was done appropriately too. Couldn't recommend highly enough!”
“Mikael is wonderful - honest and kind and extremely knowledgable - the older stereo I brought to him for repair had extensive damage to the turntable the tape deck and CD player as well as the speakers and it would have cost more to fix than it cost to purchase - so I decided not to go ahead - and he offered to take it and recycle it for me- I can't say enough good about him-”
“Extremely friendly and knowledgeable staff who were beyond helpful in resolving one of the most bizarre phone issues I've ever experienced. Huge shout-out to Karizma and Ray in particular!!!”
10AM - 8PM
301 Harvard St, Brookline
Electronics
“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
“A t-mobile customer for 20+ years. I have been coming to the Mattapan store since it opened. I honestly can't say I've had a bad experience. Sometimes the wait is long and patience is important. Once you get to the customer service experts you are getting expert service. I was in the Mattapan store for almost 3 hours today needing to take care of multiple account issues including having to have to cancel an account of my deceased mom. The service I received from Melo is exceptional he was professional, patient and very knowledgeable. Before ending my review I have to comment on an experience I had a couple of weeks ago where my phone completely died and I panicked as it was in the middle of a very stressful schedule. As soon as I walked in I was greeted and helped by Gene who took care of the problem I was in and out in 10 minutes with my phone problem resolved. Jimmy's politeness stands out. Chris's persistence on resolving your problem is reassuring that customer service is important.
Thank you to all the staff in Mattapan”
10AM - 6PM
3 Erie Dr, Natick
Electronics
“Gud gurl she process my bill and I knew what phone I wanted and it was retail pric but sayo is my gurl if is not her I never know what I'm doing it she do the best job . See her great customer service and great with knowing”
“This is a good Target! I try to do midday of my shopping from the local village market and other small businesses in the area. I do pop into this Target for things that might not be available anywhere else in the brand or variety I need. Certain vegan options are only available at this location and it is convenient for me to get my shopping done after work.Friendly staff and a clean location as well!”
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“Five stars for my cashier Shamiyah, the holiday chaos that was occurring at check out was awful but Shamiyah seriously made my night. She was a breath of fresh air when it comes to customer service and went above and beyond to make it a good time. She was funny, personable and made check out wayyyy better than I thought it’d be based on the hostility people were displaying in the check out lines.”