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“Veronica is always pleasant and very helpful when I come to the Boston Rd location in Springfield. From warranty repairs to purchases she makes the process seemless. She's also very honest when asked for her opinion, which is much appreciated. She's not a pushy sales rep. If you're ever at this location ask for her. She will help find what you're looking for, and better yet... She might also help you find what you never even knew you needed!”
“The Hannoush team was so kind. I went in looking for help with fixing the broken clasp on my necklace. They talked with me about a few options with specific price points. I felt comfortable walking out the door knowing exactly what to expect upon pick up. The turnover time was quicker than expected. They even offered to clean the jewelry ✨. This piece is sentimental for me. They handled it with care. I am very proud to say you have a new customer. I can't thank you enough.”
“Went to see Mike for our 25th Anniversary . Mike showed me several beautiful options for my wife and was very patient! Once again a great experience! Thanks so much, Mike !
Fred Provencher”
“Highly recommend and will definitely strongly consider using/referring Sayegh Jewlers. Nikki is great and very passionate about helping me with my decision. As a guy having her guidance through this process was smooth and stress-free. Great deal and even better people to work with! 5 out 5 experience.”
“Smith and Son is an EXCEPTIONAL jewelry business! They are professional, kind, and talented craftsmen. They rushed to my rescue when the string on my great-grandmother's pearls snapped four days before my wedding. Even though they only had two business days to complete the job, they did a gorgeous job on the necklace and helped me put posts on the backs of the matching earrings just in time for my special day.
If you need a reputable, hard working, and locally owned jeweler, go and give them a visit. Truly wonderful people!”
“I worked with the owner Joe for a fix on a necklace chain that broke. He was amazing to work with he fixed my chain perfectly and in a very timely manner. Is very energetic and fun to talk with, thanks Joe!”
“Amazing family owned business. Came here to shop for engagement rings on an admittedly shoestring budget. The staff worked with us to find options as close to our budget as possible without making us feel ashamed. While we ultimately couldn’t make a same day purchase, we’re seriously considering extending our timeline/budget so we can return because we felt very informed and taken care of. Very knowledgeable and prices are reasonable.”
“My family have been long time customers of Stephen Allen and so naturally, I knew my engagement ring would come from here one day. I just got engaged and my ring has such a beautiful story behind it. I started working with Colleen MONTHS ago to try and design the perfect ring. I knew I wanted custom and not just one in-store, so I got to working with her and we got to designing, which was such a FUN process.
At first, I had one vision, which she had carefully designed up for me, and after a couple of months, I changed my vision entirely, so we redesigned. And then we edited a few times from there! With each revision, Colleen was just SO patient, so helpful in listening to my thoughts and taking recommendations and making adjustments so that it fit my vision. Once we settled on a design, she had a mold made before production to make sure it was exactly what we wanted! We did use some family stones that mean so much to me and Colleen was so communicative along the way letting me know that the stones had arrived safely to the jewelry designer/maker who was making my ring! Now, i have my absolute dream ring and it’s 1 of 1 in the entire world!
I’m telling you, I’ve never worked with someone so patient and knowledgeable and caring! If you are looking for a local, family-owned jewelry store and want to work with people who will make your dreams a reality, then please visit SA and Colleen! She will make it all worth it! Thank you Colleen and SA for making my dream ring a reality!”
“Set in a beautiful house on Monson's Main street it's a pleasant surprise to walk into this clean bright store. Bill Belanger offers superb customer service with a smile, expertise and small town friendliness. He did a professional job fixing necklace clasps, and reducing the size of my wife's wedding and engagement rings. She's thrilled.
We brought in a full jewelry box which he sorted according to value. Very surprising! Things we thought to be valuable were not and a pendant we thought was costume jewelry was actually quite valuable.
No need to go to one of the big impersonal, expensive city stores when you can get value, quality workmanship and convenience with Belanger right here in Monson.”
“Personally I haven't been there yet so many people in my area recommended Henry's. So I researched it and I'm definitely going to bring my vintage Mickey mouse watch to them for repairs.”
“I walked in expecting to trying and be hustled and walked out very much satisfied with the service i received. Top dollar for your jewelry no question. Ms. Maldonado was 100% genuine and you can see she loves what she does and its apparant their customers love them.”
“This is a great jewelry store especially for watches. They have a nice selection and the staff are so easy to talk to and are super helpful and don’t pressure you. If you are looking for a watch, talk for Eddy.”
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“Such a cute place! And wonderful people. I had a great experience today. The ladies were very helpful and so kind. They made me and my sister feel very comfortable. The atmosphere gave me a very warm and welcoming feeling. My sister and I came in today looking for Jelly Cats. Jelly Cats are a brand of stuffed animals. They are very hard to find in person. They are all sold out online. So my sister and I came here and they even had the new ones! When we first came in one of the lady’s came straight up to us and knew exactly what we were looking for she told us she knew because of our age. We are 18 and 19. I like that they pay attention to their customers likes. They told us right when they saw us they said to each other JELLY CATS! and I thought that was so cute!! She then helped us and showed us all the Jelly Cats. Once she showed us them she said she will give us time to look at them. I did not feel rushed at all! And we found the perfect ones. We are doing a Jelly Cat exchange for Valentine’s Day with our friends and I am so excited. I am thankful for the help I had today to make our galentines day so special.”