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“I've been tp a lot of hardware stores, but this one really stands out. The staff here are friendly, knowledgeable, and always happy to help. whether it's finding the right screw size or giving advice on a DIY project. The store is well organized, clean, and surprisingly well-stocked for its size. Prices are fair, and they often have quality brands you can trust.
I especially appreciate how patient the team is with questions. They never make you feel rushed, even when the store's busy. You can tell they genuinely care about their customers. Overall, a reliable neighborhood spot that deserves its 4.7 rating and then some. Highly recommended for anyone doing home repairs or renovations.”
“I have been a customer of O’Connor/Ace Hardware for many years and absolutely love this store. The employees are very knowledgeable and very willing to assist always. Can’t say enough about this store. I will continue to shop there always. I’m there at least once a week. I enjoy just walking through and seeing what new items have been added each season. Love, love love this store.”
“It's so nice to go into a real store, and there's helpful friendly staff, and things I need are in stock and I can get them right away. If you have the choice between ordering it online and buying it here, I suggest you shop here. The key cutting service is particularly useful.”
“I had a wonderful experience working with Shawn and Tommy. I needed to replace a bulb in my microwave oven. After finding the appropriate part, both men were able to assemble and disassemble the outside, and insert the new part after some drilling and replacement of screws. They were cool, calm and collected during the whole ordeal and never appeared rushed. Thank you to everyone at the store, I will visit again soon!Susan LundstromLexington, MA”
“Highly knowledgeable and friendly employees. Stocks many items for a small store. Accepts cards and cash. Street parking is available in the heart of Inman Square. Small aisles.”
“Friendly and professional service. I appreciated that someone greeted me right when I walked in and that he helped me find what I needed. The cashier was also kind and helpful when I called ahead to check inventory. This is traditional customer service done right.”
“Shattuck Ace Hardware in Lexington, Massachusetts is a wonderful old fashion hardware store where “good service” still matters. Anytime I go into this store I am greater warmly and professionally. The staff is so friendly and helps me find even the simplest smallest items I need. Their key making service is the best one around and I would not go anywhere else. Thank you Shattuck Ace for keeping corner hardware store alive and thriving. All the best, Robert.”
“Model Ace Hardware is amazing, what sets it apart is the staff who are always available to answer questions and help you find what you need. They are always patient and knowledgeable to help me figure out the best way to do a diy project.”
“Best one of a kind hardware store in Metro west. Service cannot be better. I find it even better than Harvey’s Hardware that was my go to for over 40 years. A lot of the employees went to Green’s when Harvey’s closed.”
“Since we lived in Firestone Park in the 90s, I almost always go to this Ace Hardware. But about a year ago when I needed some screws that would go into concrete, I was in the Falls and stopped into Menards "to save time". The customer service representative was eager please but had zero knowledge about what I was asking or where to find that type of screw. We wasted at least 20 minutes.So I left straight from there and came to Ace hardware in Firestone Park, and they knew exactly what I needed and suggested a drill bit that ended up being perfect for my needs.They have always been highly knowledgeable, helpful, and the prices are great.Don't waste your time anywhere else ?”
“Love Ace! They always smile when I come in and are never bugged by my endless questions about what to get for my various DIY projects. They have a great selection across the board.”
“Let’s face it, hardware is hardware, but great service is another thing! I go to Hillside for their extremely knowledgeable, attentive and friendly employees, that and the bitchin’ antique radio playing cool jazz! I live close enough to three other similar stores (2 are Ace & arguably more convenient) but I chose to go to Hillside because Tom, the manager & Jerry, the owner (no cartoon jokes!!) take the time to help me sort out what I need for projects and products. And when I’ve had to return items, I’ve never had to justify myself. The whole staff carries the same helpful, relaxed attitude and it’s obvious that’s something that’s instilled from the top down! Harder to find these days than a left-handed smoke shifter! (You’ll find one in Aisle 2 in the plumbing section in the basement BTW)”
“Every single time I’ve consciously made the effort to support local small businesses and do my home improvement shopping here I’m left smiling! The customer service alone, making actual eye-contact with a helpful associate who asked ME if I needed help is always a far cry from having to wander aimlessly around like “walker” out of The Walking Dead looking for help finding a 3/8” nut! The store is always so welcoming, the front doors propped-open for fresh air, the great job they do setting up the goods for display, and there are always a hundred other little things I want to pick up while looking around! But let’s talk real talk…..how can you beat the Benjamin Moore quality, selection, and ease of work with? And how much easier is it really to just swing into the parking lot 50’ from the entrance and not have to worry about the hustle-bustle of the orange madness or the blue lagoon!?.
This store is a comforting presence whenever I have any home improvement ideas, issues, or emergencies. The owners are salt of the Earth folks with kids of their own and I always enjoy spending a few extra minutes at the end of my purchases talking with them. I go there for EVERYTHING from a light bulb, to a rake, to all of my paint! I’ve also witnessed them many times consulting with, answering questions, and offering their expertise in an excited and friendly manner with customers on bigger projects they were taking on! It’s so simple and it SHOULD come easy but it’s such a lost “thing” in our present time. Go here!”
“Excellent place for landscaping equipment! The staff is extremely helpful, and takes the extra time to make sure that purchases are the right choice for the customer.”
7:30AM - 7PM
1777 Main St, Tewksbury
Hardware Stores
“I came in last week looking for a lot of different things, everywhere from cleaning products, to specific size hardware. I figured I’d be looking around the store the aimlessly, but no. An employee, I believe he told me his name was Jake, helped me find everything, despite the store being somewhat busy.”
“I was very impressed with the service I received from this store. Specifically speaking, I’d like to send a big shout out to William Palma for going above and beyond to help get what I needed.
My operation had an out of state project and getting the supplies we needed to complete the install on-time was critical. William did everything he could to help. Thanks a lot again and best of luck in your future endeavors.”
“stopped in here while doing a job in Newton. The staff was very friendly knowledgeable and had exactly what I needed. I would recommend to anyone. Keep small hardware stores in business and don’t shop at the big guys. We need shops like Schwartz Ace Hardware.”
7:30AM - 6PM
442 Main St, Wakefield
Hardware Stores
“This is what used to be called a "mom and pop" hardware store. It's small, by Home Depot standards, but it has an amazing inventory and enough people actually interested in helping you. If you live in the community and have a need for some piece of hardware, a tool, or fixture of some kind...come here first. If they don't have it, fine, hitch up your dog sled and go to Home Depot. But start here first. The town is worth it and so are the people who run this little jewel of a company ou!”
“I had such a great experience at this store today. I went in to buy bolt cutters because I had accidentally put a padlock on backwards, rendering it unable to be unlocked. The gentleman managing the store could have easily sold me the bolt cutters, but instead helped me problem solve and ended up cutting down the key so I was able to successfully unlock the padlock. He was incredibly helpful and generous- I am very grateful!”
“This hardware store has the absolute most cheerful and helpful employees. They've never failed to give me good advice on a project (when I ask). They even allowed me to return a partially opened product that didn't work out. A+++++ service.”
“Good tools at great prices. I always check here before buying new. The owner is a friendly guy who knows his stuff and is always willing to help. Parking can be a bit of a pain but it is worth it.”
“I went today to get grilling supplies and they were so kind and helpful. They helped me get the best product and the best price. Support small businesses, this one is amazing!!!”
“I've been here 3 or 4 times since moving to JP, and every time I've been struck by how nice everyone who works there is. Very approachable and always willing to help me find things. I've also always found what I needed here, which is great! Highly recommend.”
“The customer service service at this company is Tier 1. I had a complicated project and their friendly staff helped me lay it out and source all the materials and tools needed to get the job done.”
“I can't say enough good things about this hardware store. Unlike Lowe's or Home Depot, there's always knowledgeable staff available to answer any questions or to assist customers as needed. All of the staff are absolutely amazing and have always gone above and beyond, in my opinion. I've been there on countless occasions with a million questions or having absolutely no idea how to do something, yet somehow still always manage to leave with all the stock required and have been advised as to the best way to get the job completed. I won't go anywhere else.”
“I had a very specific request for a nut and bolt (to fix a blade on my hockey skate) and the staff inside this Ace Hardware store couldn’t have been more helpful. It was a $0.30 fix but the associate, Mark, spent the time with me to make sure that I was all set, found the right size to fit and even helped me fix my skate. If that’s not above and beyond for service I don’t know what is. Thank you!!”
“Terrific selection of all sorts of hardware. Really nice showroom makes it a lot better than looking online. We needed a new set of entry door hardware, and Ron could not have been friendlier or more helpful. Great service.”
“The Beautiful Lorrie Delivered Perfect Customer Service and saved the New Four Seasons Hotel from postponement. Management at Suffolk and American Anchor both told me there is just one Bolt house you can depend on and that's Fran-Dan Bolt and Screw. Five Full Smiles 😀😀😀😀😀”
“Best place ever. I am a jeweler and they always help me out whether it's inspecting or refilling my tank to make sure I'm good to go or helping me find a part.”
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“New to town and I haven’t had a local hardware store available to me in years. Saved me a 45 minute round trip drive to Lowes because I needed some very long screws. Friendly and helpful - happy to support this local business whenever I can.”