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“I had important documents that needed to reach my client in Los Angeles within 2 days. I remembered about this at the last minute, but thanks to Shrey's excellent customer service & DHL, the delivery was completed within the required timeframe.”
“I am so impressed with the service that I received at this DHL Express Service Point in Somerville. Nikhil was efficient and clearly extremely experienced. Thank you!”
“How I LOVE the print shop at.Staples in Salem/Swampscott, MA! The experts there have saved us SO much time and money and emotion and energy! They move fast, don't break anything, and produce superb products. We get terrific advice there, and really first-class service. Can't speak highly enough of this store and its people and products!”
“As a regular customer, I strongly believe in your way of working and responsibility towards customers. I wish everyone good health to better serve the community.”
“These guys know how to pack a box! Every time I go here, Geo provides amazing customer service. It truly brightens my day. I highly recommend The UPS Store for all your shipping and printing needs.”
“I had an amazing experience today at this staples. Marie in the printing department was so helpful, patient, informative and kind. I was able to get my banner printed out for my daughter’s 2nd birthday party, all thanks to her! Highly recommend this location!”
“I had such a great experience at this UPS location thanks to one of the employees! As I was struggling to carry two large boxes into the store, he noticed right away and came outside to help me bring them in, without me even having to ask. He was kind, efficient, and handled my return quickly, making the whole process so much easier. It's rare to come across that level of attentiveness and customer service. Thank you so much!”
“I purchased a large painting from Bonham's through LiveAuctioneers.com. I've purchased larger works from a couple of other auction houses, only to face an utter fiasco getting it crated, and shipped safely at a reasonable price. This place was superb from start to finish: excellent communication throughout, fair pricing, plus friendly and timely service. Bravo!!! Would give them ten stars if that was allowed.”
“Associate ID 184721 was very nice and knew what was needed to help make my experience worry free. I will recommend this site for all shipping and receiving needs. THANK YOU :)”
“Extremely efficient and quick service at this UPS location. I was worried my package was messed up going in because I ran out of packing tape and the box was weird due to it but the guy at the store said “no problem I will get it ready” and did it so quick!!”
“I was confused about my returns, and ended up causing quite a hassle with my mistakes, but the employees were SUPER helpful and very gracious about it! Definitely five stars!”
8:30AM - 6:30PM
15 Lincoln St, Wakefield
Shipping Centers
“Very efficient service! I came in to drop off an amazon package I was returning, and I didn't realize how quick it was! I had a code on my phone and just came in with the package, they scanned the code on my phone, gave me a receipt, and even a coupon for discounted services! I had multiple errands to run that day, so thank you to Mary for making my experience positive and quick!”
8:30AM - 7PM
258 Harvard St, Brookline
Shipping Centers
“New to the area, and this shipping center made a fantastic first impression! The staff is incredibly friendly and efficient – they had my packages ready to ship in minutes. One employee even rushed over to open the door for me when I was carrying a heavy box. I'll definitely be a regular customer!”
“Professional and caring staff. Kevin went above and beyond in customer service. He’s my go-to guy when I need something mailed when I’m in Boston. Thank you!”
“We have the very Best,Top Shelf Delivery person named ERIC,he is very professional, kind and goes above the call of duty to carefully deliver packages to customers here on Fenwood Road. This man deserves recognition as a top Employee,We hope the company appreciates him as much as we do! Thank you Eric for your excellent service!”
“If you need printing while on the go, this is your spot. Well appointed, and ask Harry for advice if you’re trying to figure out how to get a complex print job done. Can’t thank Harry enough!”
“I had the pleasure of watching the UPS Staff Member, James, in action this afternoon as he juggled the needs of multiple customers at once. James is a model of professionalism, demonstrates impeccable customer service, is extremely efficient and beyond courteous. He was able to attend to three or four customers at the same time with ease. For my own package drop off, he explained that with my return I could only use one label although the company sent me two bags to use. James quickly solved my issue my reusing a box that another customer did not use and had left behind. He came up with this solution in an instant! It was a delight to watch James in action and a number of customers were commenting on their pleasant interactions with James. Thanks again, James!”
“Very helpful and a great guy running the store. The printer was glitching and took sometime to print 1 page. I was offered the print out of a document for no charge.”
“I brought a document to Copacabana for International shipment via FedEx. The agent was very pleasant and went out of his way to be helpful. He made sure to format the address correctly for the FedEx interface, and going so far as to search on Google to clarify an ambiguity.”
8:30AM - 6:30PM
955 Massachusetts Ave, Cambridge
Shipping Centers
“Shaundell at this UPS Store saved me SO much hassle and time!
I had a few heavy packages to ship out. I came into the store before they closed. Shawndell patiently but very efficiently helped me to tape those packages, scanned them so I was out of the door much faster than expected. He could have declined because I didn’t bring my own tape and it was close to 6:30, but he helped me nevertheless. Saundell is very professional and an absolute asset for this local UPS store. Five star!
Appreciate your kind help, Shaundell.”
“Daniel in the Print & Marketing department at the Staples at One Washington Mall went above and beyond to make sure my print project was perfect! Thank you Daniel”
8:30AM - 5:30PM
253B Western Ave, Lynn
Shipping Centers
“The woman Sonya at this Fed Ex store was so nice and went way beyond out of her way to help me, I'm not that good on using smart phones, which I needed to upload a scan thingy from my email and she had no problem on walking me thru the steps I had to take to get my items returned. I thought for sure my packages weren't going to be returned cause I had no idea how to do it but she had no problem helping, you don't get that kind of help like she did at anyplace anymore..nice and friendly place and people.”
“Super friendly service. They go above and beyond to help you out and make the experience easy for you. Also very friendly and kind. This is a great fedex location to use”
8AM - 6:30PM
2 Neptune Rd, East Boston
Shipping Centers
“These folks helped me after an awful start to my day! They helped me box my item for an amazon return and helped me when stuck at printing. Please recognize their hard work and care to help their customers. I live farther away so I won't be back any time soon. Im really grateful for the crew. 10 stars!”
“These are the most wonderful postal officers I've ever dealt with. I had some real confusing stuff to deal with on shipping a package to Finland and they were nothing but gracious and patient. I feel very fortunate that they're my new local post office.”
“I like this place, including the hours they have. I ship and pick up boxes all the time for the past 6 years and never had a problem. If you are going to send something make sure you check your address and make sure its correct. If you give the company the wrong info, don't be shocked that the package was sent somewhere else. Make sure you read up on their policy when picking up a package. Go ahead and ask questions so you are all clear when picking up. Customers should be accountable when they make a mistake. it's common sense.”
“I needed a bunch urgent printing and binding done over the weekend for a Monday morning meeting and Francisco did a fantastic job! Great communication and super efficient. Hard to find a print shop you can trust that gets it right on the first go!”
“Stephen is great!!! I was confused about the process, but he was very patient and quickly solved the problem. His advice was also very practical and considerate, and he made me happy that I chose to send letters here!”
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“I can't express how much I appreciate and trust the USPS location inside the Michaels mall in Winthrop. This small postal outpost is a true gem in our community. For reliable mail services, package shipping, and general postal needs, this is my go-to spot. The staff here are consistently friendly, knowledgeable, and efficient. I've sent numerous priority mail packages, purchased stamps, and even handled some complex international shipping requests, and they've always provided excellent service. My packages always get there safely and lightning fast!
What truly sets this location apart is the level of customer service and the sense of trust they instill. I’ve never had a single issue with lost packages or mishandled mail. The staff are always ready to answer my questions and offer helpful advice on the best shipping options. They handle everything with care and professionalism, which is incredibly important when sending valuable or time-sensitive items. The convenience of having a full-service post office within the mall is also a huge plus. The location is easily accessible, and the hours are convenient. Whether I need to send a first-class mail letter, ship a parcel, or simply buy postage, I know I can rely on them.
The local post office is a vital part of our community, and this branch exemplifies everything that's good about the USPS. I trust them implicitly with my shipping needs, and I genuinely appreciate their dedication and hard work. For mailing services, shipping services, and peace of mind, this Winthrop USPS location is top-notch. I highly recommend it to anyone needing a reliable and trustworthy mailing location. They are a vital postal service for the residents of Winthrop. This is a five-star post office experience. I feel so grateful for their postal workers and their commitment to our community. I know my mail and packages are in good hands, after all they took an oath to complete their rounds. Thank you!”