The UPS Store #0696in East Boston offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated business is committed to providing excellent customer service. Reviewers have praised the staff's attentiveness, knowledge, and patience, particularly in helping customers track down lost packages and navigate the shipping process. However, some customers have noted that the store occasionally opens late, which can lead to a line forming outside. Overall, The UPS Store #0696 is a reliable and helpful resource for the community, with a staff that goes the extra mile to assist customers.
Friendly staff and great service A quick and the stuff explains any of your concerns
July 2026
The woman working the counter in there today (I just left) was cooking. Helped me with two packages including printing. Helped others troubleshoot. Just QBing an entire store of customers who didn’t know what they were doing by herself.
July 2026
I ship regularly at this location and I can’t say enough good things about their outstanding customer service. Brenda, DJ, and the team are all absolutely terrific. They are exceptionally helpful, professional, patient, and knowledgeable. Thank you for the great service and keep up the good work!
