Lexus of Ann Arbor is a dealership serving customers from Ann Arbor and many surrounding areas. The business helps people find new and pre-owned Lexus vehicles. Reviews note that the car itself can be extremely satisfying and fantastic overall. While one customer mentioned their certified vehicle was not fully detailed and had an unreported windshield crack, the driving experience was everything they hoped for. Many customers report a great experience with the service department, driving a significant distance because they trust the dealership to stand behind their repairs. The staff is frequently described as super friendly, warm, down to earth, and not pushy. Multiple reviewers highlight being treated with respect, with employees explaining things well and ensuring customers understand all their options. Staff members are noted as being extremely knowledgeable, very helpful, awesome, and committed to taking care of your car. The overall experience is often called excellent, leading customers to be glad they decided to go there and to highly recommend the dealership.
