“I have had horrible customer service experiences with Boost Mobile. This location is the exception.I was fed up and about to be done with Boost after I tried to switch to a single line plan and remove my boyfriend's line (as he switched to Verizon). I always pay my bill on time and have been a loyal customer for years, so I didn't think it would be a problem. It was already my payment due date, and I just wanted to pay for another month of service for myself. Not a line that wouldn't be used. I was worried about my service being suspended if things didn't go through on their end by the end of the day so I could pay. The lady I talked to on the phone told me my service would not be suspended with 100% certainty. I just had to wait for the line to be removed overnight and pay my bill in the morning. I woke up to suspended service. Shocker. Nobody seemed to know how to help and they were talking to me like I was the idiot.THEN, when I was about to give up on BOOST and switch providers... I went to this location.Ali was seriously awesome. He went to bat for me. He told customer service all about what they were doing wrong. Then, he went to WORK. He jumped through hoops and worked his magic. He knew it was going to be a lot of extra work for him and he did not care. He did not complain. It was almost like he takes joy in helping out a customer, even a disgruntled one.If you ever consider switching to Boost, then I highly recommend that you take your business to this location.”
Mobile Phones
Mobile Phones
Mobile Phones
“Went in just to look at possible phone upgrades. James was very helpful and knowledgeable and was able to get us upgrades while only increasing our bill by 20 bucks or so. Would recommend anyone to go here, have been using this store for the last 3 years and would recommend.”