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“Great mattress buying experience all around. Salesman was very knowledgeableDelivery Jeff and Kevin were patient,polite and efficient on the delivery and set up. Been shopping Battle Creek location for over 18 years and 7 mattresses
Still have older model built to last.”
“Well-maintained, solid, high-quality wood furniture with a great selection. We stopped by while passing through town on a road trip, and we're so glad we did.
Vicky was absolutely wonderful. We were looking for several specific items, and while we found some here, she was also kind enough to recommend other antique stores in the area where we might find the rest. That level of helpfulness and honesty really stood out.
And of course, Mellow (pictured) was the sweetest greeter and made our visit even more enjoyable!”
“Well maintained and products are neatly arranged. Usual pricing. Groceries are available except for Produce. Friendly employees who always greet. Good neighborhood store.”
“I’m not even sure what the lady’s name was but man did she pull out all the stops for my husband and I! After being refused service at 2 other locations this lady was like nope I got you, we needed a large Bluetooth speaker by no later than tomorrow afternoon she got us squared away and off to our vacation with an amazing speaker. My husband is in complete awe of her customer service standards! Thanks again for taking 2 terrible experiences and turning it into a positive one! Will only do business with this location”
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
“My electric recliner broke late Friday evening and I called Russell's and they said they would be out Monday to evaluate. They came and a new controller needed ordered. Well Tuesday I called and asked if we could expedite the orderer because I have several broken discs in my back and I sleep in the recliner. I was told they couldn't do that but let them work on it. Later that day I was called and told they had a controller and a repair man would stop with it on his way home that day. He showed up and fixed it within minutes. I can't say enough about Russell's service and care for their customers. God bless all of them at Russell's. Thank you so much”