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7:30AM - 5:30AM
130 S 3rd Ave, Big Rapids
Hardware Stores
“Very friendly employees who helped. Unfortunately the shipper had put the ordered product on the second truck coming in later. Seems like a good place to get your hardware/ lumber needs met.”
“The guys up at State Street hardware are awesome. They always go out of their way to help me find the little parts I need for my riding mower or whatever I’m working on and always friendly and courteous. I’ve always had a good experience up there over the years I love going to State Street hardware and I would send anybody their way. God bless and have an awesome day.”
“I went to Lowe's today needing wood and stain for a Christmas sign I want to make. The employee in the paint section listened to what I wanted to do and gave me a lot of options eventually tinting a stain for me. It is perfect! I then had another employee help me find the perfect piece of wood. I was in and out of the store in 15 minutes with all of the supplies I needed. I am very thankful for their help.”
“Not only did Robinson's have the very hard to find drawer pulls for a 100+ year old dresser I have been working on, they went to great lengths to make sure that they were sending me exactly what I was looking for. After we got off the phone, they took photos and uploaded them so I could see what I was getting. A few days later my order had arrived and I was thrilled to see that they were exactly how they were described and were better than what they looked like in the pics. Excellent customer service.”
“Another interesting business, that over the years has made increasingly good quality products for cheap prices: China. Harbor Freight has cheap tools with limited life-time warranties. Today, day 3-of-4 of a 4 day Memorial Day weekend sale allowed me to buy 1 item 25% off (per customer, per day - I’ll be back tomorrow). I bought a Quinn Master Impact 3/8’s Socket Set with extensions and various adapters. With sockets running metric and SAE from 8mm to 19mm, and 7/32 to 3/4. Short and deep well sockets. It was originally priced at 109.99 before 6% sales tax. I walked out the door with it, after tax, for $87.44 and I’m so pumped! I have grown up, alongside my dad using Snap-On, SK, Craftsman, and other tools brands with great satisfaction. In my dad’s retired years, he uses Harbor Freight and they’re almost as good for less than half the price with a surprisingly great warranty policy. Not that many months ago, I brought in a broken and faded 3/8 swivel ratchet for my dad - they questioned it only for a little bit because the color was off due to sun damage. Once I grabbed a matching, new ratchet off the rack and showed them they were exactly the same everything, they brought me back to the counter; with a printed off replacement receipt and new ratchet in-hand, out the door I walked, impressed. Thanks Harbor Freight, and Eric Smidt.”
“The service here is how it should be everywhere! Everyone was willing to help, no complaints, no grumbling. Just there to help customers with their everyday life needs. Highly recommend. Thanks guys for going above and beyond for us! This was truly a blessing.”
“From the one experience I had in this store, both gentlemen that I encountered were very, very helpful and polite. Our shopping experience was very pleasant and I will return.”
“I love there low prices, however if you are looking for garden irrigation system and PH balance probes, don't go there. They don't carry what you need. Order from Amazon”
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“I had a great experience at Family Farm & Home. I went there to buy fruit plants and fruit trees, and they had a huge selection to choose from at very reasonable prices. The staff were friendly, helpful, and knowledgeable. They answered my questions and helped me find exactly what I needed. I was impressed with both the variety and the customer service. I will definitely be back for more gardening supplies in the future!”