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“Stopped in for screws for my license plate. They not only found the correct screws but attached them for me! Ivanrest Hardware is the best! Always super helpful!”
“Everything was as expected with one exception….I bought 8 cupboard pulls (needing 16 screws) but not one screw came with the order…..An update to this review….The Knob Shop indeed sent out the screws as you see from their response. Thank you!”
“I had wonderful experience with the folks at Airgas! I had a very complicated situation and they were actually able to reach out to other associates in the community to aid in my issue. I would highly recommend anybody to come here for your propane needs!”
“A big shout out to Godwin Plumbing for coming to the rescue when water started spraying from a connection in my basement. They arrived quickly and arranged for the city to come shut the water off to my house so they could fix the problem. I was very grateful to be able to get the water back on and the leak fixed. Highly recommend! They had previously done some routine repairs at our house and we were very happy with that service as well.”
“I went in today to get a new tank of gas. The black guy freaked out and told me to stay outside. When he came out he asked if I was a terrorists because I brought the tank inside to get refilled. He went one to tell me all about how you can’t bring on an empty take because it would explode. I will never get gas there again.. he is so unprofessional”
“Very friendly and helpful staff as soon as you come in the door! I love that it's in my neighborhood, so accessible and easy in, easy out! Thanks for being there for our community!”
“Clean Store and Great Staff
Was looking for a particular item but the only one they had was the display. It was marked for sale at a discount, and they sold it to me at an even larger discount since the regular item was on sale. They even carried it out to my car for me and loaded it in. Great customer service.”
“This place is amazing! Super friendly and knowledgeable staff. They have a fantastic selection of wood working tools. Very friendly and welcoming. I have been in here several times and every single time I have not had my expectations met but surpassed. Today I worked with Don he's very knowledgeable and professional. I love that they offer classes as well. By far some of the best experiences I've ever had with wood working come from here. Please don't hesitate to ask if you can't find something sometimes it just hasn't made it to the floor yet.”
“Didn't actually buy anything here, but the worker at the front desk was very helpful with the question we had for him. He went through the place to try and find what we were looking for.”
“Are you unhinged that your cabinets are drab? Well, don't fly off the handle...This is a great place to find cabinet hardware of every kind and color. From modern to old "new" stock, the place has everything.I wouldn't pull your leg ?”
“Had 2 different brands of sawzall's one a corded chicago electric the 2nd one a bower battery powered both had broke within the 90 days an I returned them without any issues”
“Been going here for everything from Uhaul to UPS to needing things like paint and tape for my projects.Everyone is always nice and today they helped me out with some issues I had sending a package. The nice lady was really patient and went out of her way to help me.”
“Older gentleman names Richard helped us a lot to find the tools we needed. He came outside to look at our car to help us with the situation we needed help with. This is why we chose to come to Ace Hardware and not menards or anywhere else where thetmy won't give you that kind of service! Thanks Richard!”
“I went in with no knowledge of how to redo the plumbing in my basement, a very nice gentleman named Xavier helped me tremendously!!! I can not thank him enough and I would love to thank the owner of the Ace hardware in our sweet home town of Dorr! These people here are super helpful and know what they’re talking about! 100% recommend!!”
“Over time I bought Echo Trimmer, a Chainsaw and a Backpack Blower. I love them! Easy to start, runs correct year after year. Chad makes & sharpens my Chainsaw blades, sharpens my mower blades and maintains all my equipment. Thanks for years of Great Service & Sales. Coming in again to buy another chainsaw … need a larger one 20”? Thanks Chad!”
“After multiple failed unhelpful trips to Menards for a bathroom sink project I was doing myself and about to give up on-Randy at Home Depot was my saving grace. He made me feel seen and heard and I really appreciated that! After describing what was going on and showing him the pipe I was working with, he helped me figure out what I was doing wrong and what I needed to correct the error. I was a die hard Menards gal, but no more! With Randy's help and knowledge I felt confident that I could finish this project and even start a new one-like replacing light fixtures! Thanks for helping a poor mom out and feel validated. My bathroom sink looks amazing and doesn't leak. Could not have done it without Randy's help! Thanks Randy, you gave me back the confidence that Menards had taken away from me for DIY projects. Let's be clear I don't DIY because I like to, they are done out of necessity-”
“I don't think I've ever had a bad experience here. Items are easy to find with links between online and shelf location. Associates are helpful, and the store is clean.”
“Can’t say enough about their tech support. Skylar and Carlos’s knowledge, patience, and willingness to help teach has been very helpful.Highly recommend Johnstone supply to anyone in the HVAC industry !”
“I love their houseplant selection here. They always have some good deals on healthy plants! Store is well stocked and friendly staff helped me find the things I needed.”
“Was shopping for a manual lawn core aerator. they carry one model, not the open plug design that won't get plugged up. I ended up buying online from Landzie. com.”
“May 9, 2025. Thanks to the staff for helping me figure out a transmission issue with my Toro personal pace!
I was ready to upgrade and he explained what I needed to adjust and replace on my 22” mower! ??
$60 later and the mower moves like new!”
6:30AM - 4:30PM
640 44th St SW #4, Grand Rapids
Hardware Stores
“I was not able to bring my Milwaukee tool in for warranty (Milwaukee's fault not theirs) but the staff was very helpful and kind. Appeared to be a great place to buy tools.”
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“I bought a grill today and selected to have delivery to my home about an hour away. 10 minutes after placing the order, I got a call from Donna, who asked if I would like it delivered today instead. Having it delivered a day sooner sounded pretty dang good to me.
Not only did she get it delivered to me quickly (as I said, I live about an hour away from the store), but she even helped me load it right onto my deck!
Awesome service. Thanks!”