9960 Cherry Valley Avenue Southeast, Caledonia MI 49316
“Great store with plenty of hardware supplies and more. Very convenient and helpful for a quick purchase house hold repair item or many other home items like a step ladder. And the staff can help me find what I'm looking for. As most Xgens know, in this day and age. Every hardware store is different within locating a specific item in a brand name store like ACE. I can always rely on any GOOD hardware store to personally help me. This ACE was a great help here with my 1 time need and hurried purchase.”
2408 Eastern Ave SE, Grand Rapids MI 49507
“Phenomenal experience! I'm from out of town, and was having some issues with my bike. There were 2 parts specifically I was looking for, with no details about size/names. I went into the store and Tyrese helped me first. He went above and beyond to not only help me find the part, but to put it on the bike seat (after I explained I didn't have any tools where I was staying). We were still troubleshooting the second part, when he suggested I come back and talk to Bill (who has extensive bike experience). I rode back an hour later, and Bill was happy to help. He had me wheel the bike into the store, took a good look at it. And it turns out I didn't need to replace the second part - some areas just needed some tightening. Everyone that helped was kind, helpful, and happy to help. And they didn't try to sell me anything I didn't need, and were happy to problem solve things with me. Absolutely amazing experience.”
415 Reno Dr, Wayland MI 49348
“It may sound like hyperbole, but as brief as it was, this may have been the best in-store experience I think I've ever had. Only swung in to pick up a box of screws, but I left surprised and impressed. The store is clean and the staff were friendly and eager to offer help, and efficiently attended to every customer that walked in while I was there (there was a steady trickle), and generally seemed on-the-ball in a masterful way.”
2914 Broadmoor Avenue Southeast, Grand Rapids MI 49512
“Absolutely love this place. Aside from his workshop this is hands down my husband's happy place. I don't have to worry about quality when shopping here like the crapshoot of online shopping. Most of all the staff are just amazing, super friendly and knowledgeable. It's just a pleasure to shop there all around.”
6579 28th Street Southeast, Grand Rapids MI 49546
“I wanted to give a shout out to an employee at the Cascade ACE hardware, Marshall always goes above and beyond helping me with anything I may need, what a great attitude he has. I appreciated all of his knowledge, help and extra efforts in making sure I got everything I needed. Thanks again Marshall!”
2978 28th St SE, Kentwood MI 49512
“Great customer service.What I was purchasing was not that expensive.And I didn't have my old information , she found it linked my parts to that account. Best customer service in a long time. She wasn't nervous she act like I was a regular person.”
3151 10th St, Wayland MI 49348
“Building a successful gutter business starts at MAC. John and his staff are great to work with and they'll get you what you need to get the job done right. From all of us at Shoreline Roofing and Gutter, thank you for being a big part of our success!!!”
4350 Airwest Dr SE # C, Kentwood MI 49512
“These are great people! I lost a bolt on my push box and they got me back plowing in no time. They were extremely helpful, friendly, and generous. Can’t stress enough what life savers these guys were! Thanks again for the help. You guys are awesome!”
5000 W Greenbrooke Dr SE, Kentwood MI 49512
“They were not only fast at getting me what I ordered but also very courteous when I called in with what I thought was an issue (turns out it was just my brain). Willing to help me anyway they could to resolve the issue. Recommend 100%.”
3330 28th St SE, Kentwood MI 49512
“Many thanks to the lady stacking shelves in the tile section! She not only found the extra boxes of tile we needed in stock, but helped get boxes far back on shelves. She made our shopping a 5 minute stop rather than having to hunt down extra products. However, finding correct stock in the bathroom fan section was a nightmare! Stock not in correct places, many boxes opened. A fan was purchased because it was the only option available to fit my needs, but the box had been opened. This does not instill any confidence that I have all the parts needed. When I asked the check out attendant to make a note on it, she merely looked at it and said, it looks like it's all there”
4646 28th St SE, Grand Rapids MI 49512
“I shop here a lot, mainly for tools and garden so I was kinda lost with today’s request, Jim in flooring was a great help to me. Unfortunately I needed a panini press today, and couldn’t wait for the next day-2 delivery. He was really nice and I hope to work with him in the future when that project comes around.”
1562 68th Street Southeast, Grand Rapids MI 49508
“My mower broke down. I took it in here and Nate fixed it. I got it home and it stalled out on me. I was a little heated as you could understand. I took it back and he took care of it no questions asked. He even put a brand new engine on for me. Good to go!! 😃😃”
3470 Roger B Chaffee Memorial Blvd SE, Grand Rapids MI 49548
3330 28th St SE, Kentwood MI 49512
“It's a big place, so I have trouble finding stuff when I come here. Employees are usually easy to find and willing to help, especially with odd projects. Really appreciate their employees letting me know about the plant warranty when I was last buying shrubbery.”
4646 28th St SE, Grand Rapids MI 49512
“Rented the 11 pound demolition hammer, worked great at removing 2x2 ceramic tiles from my fireplace hearth. Previous owner set them with concrete…I tried using a chisel but it took forever to just get one up. Hammer removed them in 2 hours. Big mess but definitely worth it. Need some muscle! Service was excellent, cost about $ 50.”
3330 28th St SE, Kentwood MI 49512
“Lowes is a great store with helpful staff. Be sure to say Hi to Ruth at the contractor desk checkout weekdaymornings. I think a lot of people shop here just because she is so friendly and personal.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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