“Russell Cellular on 10 Mile Road delivers an exceptional customer experience marked by professionalism, efficiency, and genuine expertise. The staff and exceptional manager are highly knowledgeable, articulate, and attentive—taking the time to listen, explain options clearly, and ensure every detail is handled with precision. The entire process felt seamless and thoughtfully executed, with customer care clearly at the forefront. A well-run location that sets a high standard for service excellence. Highly recommended! -Thank you!
Sarah Grondin”
“The manager Coltan went above and beyond customer service expectations and work! We had so many road blocks switching providers but Coltan helped us through each hurdle with patience, reassurance, and effectiveness. This store is run by a great manager, is trustworthy, and will exceed all other Cellular local store fronts.”
“I had a really good experience working with Caden. He was very knowledgeable and has great customer service. He got me set up with a new phone with a really good promotion and I didn't feel like I was being taken advantage of. I highly recommend using this store!!!”