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“I don't know how I got so twisted on gaining access to the storage section, but I did and the experience was miserable. However, your Customer service representatives were patient to walk me through the process. Thanks Megan for your help.”
“Brittany provided excellent customer service! She went above and beyond by waiting for me to arrive, which I really appreciated. She was friendly, professional, and made the whole process easy. Thank you, Brittany, for the outstanding service!”
“Dave could not have made the purchasing of the storage unit go any smoother. He was also kind enough to show me where my unit is and went above and beyond to answer my questions. Dave deserves a raise and all the PTO he could ask for!!”
“This place is one of the best. And that’s because of Denise the manager! We’ve used this location for temporary storage twice now. Her customer service is exceptional and she keeps the place neat, tidy and clean! Denise is the reason we’d come back and should be the reason you choose this facility over others!”
“Jeff was super awesome! He quickly got us setup in our new unit and made it a smooth experience to use the bluetooth lock for our init. This is EXACTLY why we use Extra Space across multiple states. Thank you, Jeff and team!”
“Liz and Mike are a dynamic duo they are always bubbly and friendly there in the office and they make me feel comfortable putting my prized possessions at extra space storage.”
“Eraka and JJ were absolutely amazing to work with. They were very knowledgeable and answered all of my questions, to ease my mind. I would definitely recommend this storage place. Thank you so much!”
“Alexia G is a awesome being! She is full of energy and helped me greatly with my situation. I hope the company buys her a Lexus for a bonus cause she is awesome! Give her more compensation !”
“The other day , i stopped to get some information and pricing. I talked to Jonathon who was so VERY HELPFUL. I wish more companies had that kind of person representing the company. GREAT Job he gets my 5 Stars”
“Alex was awesome! Very informative, polite, & a very good memory. She made this process so easy. I highly recommend if you need storage! Not only is the storage affordable the customer service is a huge bonus!”
7:30AM - 5:30PM
11850 E Jefferson Ave, Detroit
Self Storage
“Our experience with Grosse Pointe Moving was outstanding in all aspects. The quoting process went very well with Zak and Kyle and the video conferencing was extremely helpful. The day of the move started out rainy but our crew arrived on time, to Canton, MI. They were efficient and careful with all our furniture and nothing was damaged (my grandma's cedar chest came through in perfect condition, and there wasn't a mark on any of the walls). We couldn't have asked for more from Nick and the crew and we were extremely happy at the end of the day. We will definitely recommend them to our friends and our real estate agent.
Art and Linda G”
“I can not thank Jennifer enough. You were a huge help to us, your knowledge and efficiency helped us to expedite everything we needed to do from the Uhaul, storage, and helping us decide what size we needed that worked out perfectly. We are so grateful to you.”
“Staff actually remembers customers names!
Who does that anymore?!?!
- great service, clean, long office & access hours ~ all that you need in a storage facility.”
“When i walked into the building to look at storage unit i was greeted by the manager (Danielle) and immediately asked what i am looking for. I told her she offered me different sizes and even offered to show me the units. She showed me around and how everything works. I immediately knew i wanted to get a unit there especially with the affordable pricing. I am glad i chose to go with Storage Sense!”
“Angie was awesome getting me transferred to another unit what a welco.ing personality she has she definitely shows that she likes her job. Please acknowledge her.”
“Property manager Rob, is such a delight! It's always refreshing to have management care about you and your items like Rob does. He answers all questions or concerns promptly, he keeps the Property clean, and safe. Rob gets 5stars from me!”
“Mini Storage , is the best, this my second time using this place, my daughter an I always comes to you guy, thanks for being here for me and my family, Robert is the best! Very Polite, Friendly, Excellent Customer Service, he needs a Raise, 😂👍 thanks.”
“This was my very first time using a storage unit, and when I say Jessica helped me, and was very pleasant, I mean she’s outstanding at what she does. I’m pleased and grateful for people like her.”
“Lucy was extremely helpful in setting up my lease agreement, assisting with the locks, and she personally showed me how to use the gate keypad and took me to the unit I rented. This was after the call center woman completely messed up my lease info, getting my address information completely wrong so I couldn’t electronically sign without getting it fixed. Keep the real, in-person Lucy, because without her, I might not have signed! Thank you, Lucy!”
“I really appreciated the service I received from Nancy at this location. She answered all my questions and was very helpful and I also got a good price. I highly recommend this center.”
“I hired Juggernauts for moving to a new home over a hour away. Travis and Jesse were great to work with. They were professional, careful with my stuff, and even made me laugh a couple times. Definitely would work with them again, it’s way better than carrying everything yourself.”
“Sean at I-Storage in Troy, was extremely patient and helpful while I was confirming a stirage unit. The unit is very clean. I would recommend Sean at this business.”
“Julie was so amazing. I truly enjoyed having her help me. She allowed me to look at a unit before purchase , and was very friendly. You can tell she is someone who genuinely enjoys helping people and likes her job.We need more people who give good customer service like Julie.”
9:30AM - 5:30PM
3101 Bermuda St, Ferndale
Self Storage
“Happy to be doing business and the manager is great. Customer service and personal relationship swell. We'll be more than happy to recommend this place. Clean respectful and nice.”
“Very professional. Smooth process from start to finish and sign up. Very friendly staff. Clean environment. Transparent with the prices and offers facilities that meet your needs.”
“5/5 stars! Scott at Public Storage in Madison Heights, MI is absolutely fantastic! He's incredibly welcoming, friendly, and helpful. He treated me like a VIP from the moment I walked in. Scott went above and beyond to ensure I had everything I needed and answered all my questions with a smile. His exceptional customer service skills and positive attitude make a huge difference. I'm so grateful to have Scott helping me with my storage needs. If you're looking for top-notch service, ask for Scott - you won't be disappointed!”
“Monique she is an excellent employee. Y’all need to give her a raise and I love her work and thank you for letting her work for y’all and I really appreciate it. She’s an excellent employee for y’all.”
“I really appreciate it the person that’s not my contract to help me get my easy storage. She was very polite. She’s very elegant as far as directions showing me how to get there to the unit. I just all-around love the way I was treated with your company and I am very pleased and I wish that you would give her several goal stars because she was a very good receptionist and thank you again easy storage.”
6AM - 10PM
20772 Hall Rd, Clinton
Self Storage
“Ken is very Nice and helpful every time I come into the office. On occasion if I neglect to come in, I’ll come wave hi to me. I like the human connection. Love this place.”
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“I have had a wonderful experience with iStorage. I was in need of a unit quickly and Sharon found a storage unit that was absolutely perfect for storing my belongings, including some very special family heirlooms. She was very personable, very understanding, and made the whole rental process very easy. After dealing with an unexpected move, I'm glad I have a great space to store my belongings. Thank you Sharon!”