Hardware Stores near Chelsea, MI

“I always shop here when I need hardware for any project. Ace has never failed me as a hardware store. They have everything from screws, to mowers, to garden hoses. They have every bolt and nut you can think of in metric and standard. Surprisingly they also have decent snacks here. I would give this hardware store a 10 out of 10. They are like a mini Home Depot.”

“It is always a pleasant experience shopping here. There is always a good selection of goods to choose from the the prices are competitive.Sadly, I had a bad experience with their curb side pickup. We needed a heated animal feed bowl so ordered online for curbside pickup. It went fine except that the unit was cracked and unusable. It did not come in a box so the store employee should have seen that it was cracked and non-serviceable so I was disappointed in that respect. But we needed a serviceable unit RIGHT NOW for the animals on this sub-zero weather. We called in and arranged to get a replacement. The only problem was it was closing time in ten minutes. When I realized the problem we immediately turned the car around and were already heading back to the store. Not good enough. The girl on the phone said closing time was closing time and that was final. I said that was unacceptable. She did not ask how much time we were talking about, just closing meant closing. I told here this meant a bad review. She replied that I didn't need to be "unkind."This is a lack of customer relations understanding. It is not about the store. It is about the customer. I can see not accommodating 20 minutes beyond closing. I was talking about 10 minutes. But she did not ask about the time. But worse, I was being "unkind" in exercising my judgement as to what was reasonable. Maybe I was being unreasonable to ask for 10 minutes (which I did not get the chance to say). I will leave that up to the reader.”

“This is an excellent company. I highly recommend them. Their work is impeccable . They are trustworthy which is extremely important in today’s world !!What a pleasure it has been for me getting to know them through this process ! Thank you Bramlett family!!”

“We've been shopping here since we moved to Dexter 10 years ago. My husband likes to get tools and hardware here and support a local business. I stopped in today for a terracotta pot and was impressed with the potting supplies. They have more stock than the big box stores in terms of different types of potting mixes and amendments. Their pots are mostly terracotta or plastic, and that should suit almost everyone. Their customer service is really what keeps us coming back. Every time we go in there we are warmly greeted and shown the items we are looking for.”

“Pat did the glass for our deck barrier fence quite a while back and it still is looking great. Very easy to work with and came in way below the other places we got quotes from. He also did a sealed window replacement for a damp spot. The original had condensation in the inside but the replacement still looks great a few years later. I just called him for some pieces of hardened glass and he got them to me, hand delivered in a few days, the other place henderson glass said it would take about a month. His prices are great, highly recommended!”

“I showed up thinking they would point me in the right direction for the stripped out screw head for my oscillator. Instead they ended removing the stripped screw for me and helped me find a replacement. Even more grateful considering the employee cut himself in the process trying to get the old screw out.I felt the least I could do is right my first review ever and hope that his knuckles are feeling better. They definitely went way beyond what I was looking for. I can't recommend Ace hardware in Pinckney enough”

“This store has replaced my favorite hardware store, I used to go to wards hardware on buck lake. Since it was sold they replaced most of their hard workiing employees, which was half the of the reasons I went there for 30 years. They no longer cater to old time customers but increased their prices and carry half the merchandise they use to carry. Therefore I have discovered the True Value hardware What was I thinking that I never drove a mile farther down the road to find the hometown downhome friendly store that answers any stupid question I might ask to try and fill my request for that whatyamajiggie I am trying to find. Love this place.Pete and Faith Miller.”