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“I happen to get Steven on the phone today . He helped me with fraud on my card. He was very helpful and friendly. He explained what was going to happen and where I can pick up a new card.”
“ELGA Credit Union is a professionally staffed financial institution that provides several services for all.Being a member for many years I trust ELGA CU.ELGA has financed homes, vehicles, etc for me and always explains the process of the loans and my options to best suit my situation.”
“I recently paid off an auto loan and had someone lined up to purchase and was told it would take 10 days to receive a pay-off letter which would have cost me the sale. I had called chase customer support several times asking for options and spoke with other people at the branch who said there was nothing they could do. I was frustrated but the last time I called, heather answered and was SO kind and helpful. Her and asmita did everything they could and ended up helping me get the payoff letter the same day. When I walked in the branch heather recognized me and immediately got the paperwork I needed. We need more people like them in customer service. Thank you so much!!”
“I hear all kinds of bad things about this particular branch, but I just want to say that I have never had a problem here. The ATM is always working and as long as I am there during business hours I am able to handle my business quickly and efficiently. Today I went in on my lunch hour to withdraw a large sum. I was assisted by Joe and he was very helpful and he got me in and out very quickly with little fuss. I always stop at this branch to take care of my banking and I will continue to do so.”
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“Sharon was amazing helping my daughter to earn more interest on her money, helped her to understand banking better. She is the best and we will be requesting her for all of our needs in the future.”