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“One of my favorite stores, wide variety of products from food, pets, tools, garden and building supplies, RV, patio, seasonal, clothes, automotive, household supplies, and more. Unique solutions to problems and helpful staff.”
“Mondry Hardware did an awesome job for us recently. We dropped off several 115 year old window sashes with broken and missing glass. Mondry offers friendly, professional, and speedy customer service. Their window glazing work is second to none. Thank you for giving our windows a new lease on life!”
“Every time I go to this home Depot if I ever have questions there's always someone to help me. They always ask if I need help and I always feel like I walk out getting what I needed.”
“My son and I were needing to purchase a floor and a young man (Justin) came and helped us, found the floor we choose in boxes and loaded it all up for us, then checked us out. It was really nice and we sure appreciated him very much!!”
“I’m an older lady that needed some help in what I needed. A young lady was putting up supplies and I asked her if she could help me. Her name is Christine. She didn’t have what I needed in stock, but she showed me and she ordered it for pick up the next day. Yes, the next day it was there ready for pickup. Great service and price. Thank you Christine.”
“Coming in today was a great experience, i went in for some potting dirt and some flower seeds because i see summer is upon us. Walking out i stopped and got me a warm delicious hot dog and got stopped by Dion (worker), really nice and respectful, he asked to help push my cart to my car and load the things in while i ate my hot dog. 10/10 very helpful people there.”
“This is my go- to place for soil and certain vegetable plants in spring. Not many employees if you need help, but the ones who are there are helpful. What i don't like is having to order gardening supplies and then go back to the store to pick it up. They need to go back to being a full service store. I could just order from Amazon but I'd rather get my needed supplies at the store. They complain about people not buying at the store but then don't carry everything that's needed, so then I'm forced to shop Amazon.
They tend to over water their plants, but they do guarantee their plants so keep your receipts.”
“This is my first time coming in this Home Depot dearborn heights as I usually go to the one in Rochester but I was in the area so why not. I entered from the Pro door soon i entered i was greeted by RAFIQ and asked how he can help me I was looking for a certain tool to finish my deck project I was looking on the website but still couldn't find it. However, RAFIQ helped me find that tool .. He was very kind and patient and made sure I found everything I needed. Overall, great customer service here and will come by again and will make it my favorite location!”
“Great customer service, carts for bigger stuff are usually always inside ( drywall aisle and wood aisles) there is an employee in eye site all of the time when you're shopping and willing/educated on things you're looking for!”
“I bought a lawnmower. Lowe's was the only place that the mower I wanted was on the floor so that I could look at it, feel how heavy it was to move, and if the handle was in a good position.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“The customer service at this Home Depot is fantastic and noticeably better than other locations I've visited. However, the one major issue is their inventory accuracy. When I'm working on a maintenance project, I rely on the app to check stock. It will frequently show that they have 10 or 20 pieces left, so I'll drive out of my way from another location specifically for those supplies, only to arrive and find the shelf completely empty.
To avoid the wasted trip, I’ve tried calling ahead multiple times to verify if an item is actually there, but unfortunately, I can never get anyone on the phone to assist. The in-store staff is great, but they desperately need to fix their online inventory tracking and phone support.”