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“Awesome I love that they're open later on weekends compared to other locations super quick and convenient ?? It's better to get your packages ready before so when you get there you just drop them off in the bin and go ?”
“My package was supposed to be delivered on Friday. It did not arrive on Friday. I called and spoke with someone and told him do not deliver my package that I would not be at home that I do not want my package delivered. The man that I spoke with that day did that. I was crying this morning. It said it was out for delivery. I wanted a supervisor. It was not it was on hold for me to pick up. It was a $2k LV bag could not risk that. Thank you so much. So scary.”
“Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed to ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper.
While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution.
This visit made today’s errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.”
“SERNA is awesome! I had a passport appointment for my nephew and she made everything so simple. She talked to me with much respect and with calmness and explained everything in detail. The total for everything costed me close to $140. Should’ve tipped her honestly.”
“The people who work here are always very helpful and very pleasant. I enjoy that. There’s never a line here and they ALWAYS have the most insane selection of stamps including international/global, yearly collections, special character's, historical stuff. They seem to do some passport stuff here too. This is 100% my preferred post office as someone who goes to the post office a lot.”
8:30AM - 5:30PM
231 Eureka Road, Wyandotte
Post Offices
“Amazing service. It's a shame there have to be crybabies who chose to rate down the business because customers decided they wouldn't wear masks. If you're so afraid of people not wearing masks you want to cry that's not the fault of the business. Keep up the good work anyways guys.”
“Thank you for your help Kayla. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Kayla. I’m quickly pulling together a limited amount of resources in order to meet an unexpected deadline, and Kayla could not have been more delightful and helpful. Thank you for hiring this treasure, She’s a stellar example of the customer service that makes a positive difference when working under pressure!☺️”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“I didn't have much of a problem besides the staff was a little slow to call me up. I was hoping to change my address then go but the lady who was helping me was very helpful and kind. I overall happy”
8:30AM - 5:30PM
24837 Goddard Road, Taylor
Post Offices
“I wish I could remember the woman’s name who helped me with getting my passport!
She was diligent, kind and helped me through an overwhelming process. Thank you so much”
8:30AM - 6PM
14000 Dix Toledo Road, Southgate
Post Offices
“Had an appointment with USPS today for a passport! I was greeted by Ben and was greatly taken care of! Please have patience with these guys. They’re the reason our mail system is secured. Thanks again”
“This particular office is clean, the attendants are respectable to all customers, the only complaint i have I'd they advertise black hero stamp-but they are never in stock...just take down the poster of African American heroes and advertise the forever flower stamp...because those are never out...ridiculous.”
7AM - 11PM
3710 Dix Hwy, Lincoln Park
Post Offices
“The USPS customer service is wonderful especially Robert and his co workers they greet you very kindly. I recommend the post office highly because they are fast and knowledgeable.And they all treat you with respect and kindness.”
6AM - 12AM
16300 Fort Street Suite 2, Southgate
Post Offices
“I've been dropping packages off here for the last couple weeks on my way to work, and they are always as fast as they can be, and I feel like they care a lot about the customer's time being valuable. If there's ever a line, it's been someone coming in and not understanding how to do something, or just having a big order (so that's out of the post office's control on timing) but I can still feel the ladies working with a sense of urgency to get to the next guest. They're always matter-of-fact here and haven't treated me like I'm stupid (I don't know how shipping things works, or at least, I didn't at first - I'm better now), and have gotten my packages their printed labels and scanned in just as fast. They also tend to pay attention to the packages I send having custom writing on one side, and make sure to put the shipping label on the other side, so nothing is covered up :)
This location is very easy to get to as well, at the end of a dead end, so there's almost no traffic to worry about when coming or going except other post office errand folks. The parking lot is large, but the lobby is small. The double doors before entering make a VERY warm / humid entryway, so be warned if you are sensitive to that especially in the summer time; otherwise the building is set up like a normal post office inside! Both doors have push buttons to operate, and the interior doors are always propped open when I've gone, so this is a fairly accessible location I believe (though the entryway vestibule portion is very small and may pose a bit of maneuvering to get a powerchair through with the door swinging clearance).
Thank you, Oak Park USPS :)”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“I bring packages almost every day to send out with QR codes. They're always helpful. Occasionally I'd come in and there'd be a handwritten note taped to the window announcing they were all on 15 minute break. I wonder why they don't take their breaks separately.”
“Visited around 3 pm. The service was polite, professional, quick and prompt! My packages got to their destination exactly as the clerk predicted. I just wish that there was more parking.”
“Wheres my mail ! Live on Columbia Street and we get no mail ! I have credit card bills to pay! If my credit score goes down because I didn't get mail I'll suevthe post office! I need answers !”
“I was missing some packages after our wind storm Friday. The lady behind took time to speak with my carrier and find out how many she delivered. They suggested I cast a wider net around my house and they were right! I appreciate them both taking the time and being kind enough to help me, as well as remind me to factor in the weather. Thank you so much!”
“This place rocks! Super nice postal carriers who truly deliver rain, sleet, or storm! They start at the wee hours of the morning and deliver until it's dark out. I trust the post office because they do a great job! Some ppl in the comments clearly think the world revolves around them. It's sad that adults are allowed to post such ridiculousness. I think whoever reads this should pray for those lost souls ?”
9:30AM - 4:30PM
3434 Chene Street, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“I can't speak for everyone else, but my 14 envelopes of paperwork was received by the company very fast. Mailed everything 2 months ago, and called them 2 days ago about the paperwork. The young black woman that was at the front was very nice, kind, and assisted me very well with no problem at all. Now, last year I did come to this same post office to mail in paperwork and the company was never receiving anything and not sure why. But, I've also experienced this situation at other different locations in Detroit/Michigan period!! I've decided to give this location another shot, and everything did workout well with no complaints.”
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“Simple and convenient when the other locations are closed I come here they're open later until 7 which is nice ✅ Prepare your packages at home then just come in and drop it off in the self service bin 📦”