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“I had such a great experience thanks to John. He was super knowledgeable and didn’t make me feel dumb for asking a million questions. He took his time, made sure I understood everything, and went above and beyond to fix my issue. You can tell he actually cares about helping people and not just making a sale. The customer service was 10/10. If you go to this phone store, ask for John — you won’t regret it.”
“Fina, Will, and Justin were amazing and quick with the service, I was able to get a new iPhone 17 pro and love the phone already thanks to them. I highly recommend doing business with them.”
“Sir and Nathaniel was a wonderful help. They exceeded my needs from the time I walked in into the time I left. They made sure everything was done and handled before I walked out the doors. I give them a 10 out of 10 for their customer service.”
“They were extremely busy, but I was helped promptly and efficiently. The service was satisfactory, and I particularly liked the polite service provided by one of the staff members.”
“Wonderful service and the lady Tiffany helped me so much with informative information and took the equipment with no problem. I’ll definitely be back to see them fast service.”
“The rating is for this store's staff. They seem to always have a few customers waiting, but they are attentive and will check in with those waiting when tasks with the current customer being served offer a small opening. If you end up calling in for help, the staff helps you make the call successful.”
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“Me and my family came in yesterday and george took care of us right on the spot. He was very patient and attentive to our needs on what we were interested in. We walked out with new, fast dependable internet for our home and a better way to have phones and home security! When you come ask for george he will definitely get the job done we appreciate his hospitality in what he does.”
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“Todd has genuinely given me the best experience I’ve ever had with an internet provider. From start to finish, he was incredibly friendly, professional, and went far above and beyond to make sure everything was perfect and that I was truly happy with the service. What really stood out was how personable and knowledgeable he was. He took the time to actually get to know me instead of treating the interaction like just another routine service call, which made the whole experience feel human rather than transactional. He was patient, proactive, knowledgeable, and made the entire process smooth and stress-free. Very happy I chose Zentro, thanks Todd!”