CASE Credit Union offers friendly and helpful service both in person and online. Customers appreciate staff like Bree, Hannah, Ron, Audrey, Linda, and Cameron for their kindness and willingness to go beyond expectations. They assist with a variety of needs, such as verifying documents, requesting car titles, opening accounts, and answering questions through the chat feature. While customer service over the phone can sometimes be less consistent, in-person interactions are consistently positive. Overall, the staff’s helpfulness and dedication make CASE Credit Union a welcoming place for banking needs.
AMAZING staff!! Brianna was so helpful with everything that we needed! Always a good experience with CASE.
April 2024
Very nice people and very helpful. And a clean place .
September 2023
Great service! Massive shout out to Bree (spelling? Sorry) and Hannah who helped me sort out important documents to verify some bank transactions. They remembered my specific issue and checked on it unprompted every time I came in for other things during the following months
