9AM - 7PM
2725 Center Ave, Essexville9AM - 7PM
212 N Euclid Ave, Bay City“Excellent customer service - issue that northern store created and could not resolve after 3 visits was resolved same day!!!! Further drive for me but the outstanding service and courtesy will make them my #1Verizon store of choice ?”
10AM - 8PM
4070 Wilder Rd, Bay City“Storm and Zac are always great. Every time I come in with questions, changes on my account or upgrading my equipment, they are always very helpful and super fun to work with. Thanks guys, I appreciate all your help.”
“Hello, I’m Allie! I work at this store :) I do my best to explain our policy and provide outstanding customer service, we have many return customers and are family friendly! However our return policy is, up to 7 days on a manufacture defective device only, we DO NOT offer refunds on any phone payments or activation fees, and have a restock fee of $50. Thank you ☺️”
“Johnathon was the best. I called before I made the hour and half trip. He made sure to go over every detailn so when I made it there I could be in and out. I got there 2 days later and was literally there 15 mins. Thanks a lot johnathon, you rock.”
“Evan has been such a huge help to me. I was having issues with another carrier and he suggested Cricket and I’ve been very pleased ever since I made the switch. Any questions I’ve had, he has been so helpful in answering them so I understand. He represents Cricket very well and in a very positive way.”
11AM - 7PM
1901 S Euclid Ave Ste 1, Bay City“Superb customer service from Ryan, Darion, and Alyssa. Hubby has had a few set backs with the purchase of a new phone I bought him online. With the help from Darion on Sunday, and the help of Ryan today, my husband now has a working phone. Thank you so much guys. If anyone needs any phone help, or a phone purchase, DEFINITELY go to this T-Mobile site.”
“Zachary was very helpful yesterday when we visited. Looked for the best deal and option for us and took his time. He did not rush us through. I HIGHLY reccomend him.”
“I have always loved Target but I wanted to say that lately I've noticed how great the staff is- my last few checkout experiences here at the Saginaw store were great due to the pleasant men and women working here, so well done! I registered for wedding gifts here and will probably do the same for baby stuff as well”
10AM - 8PM
5815 Bay Rd, Saginaw“Thank you to Michael W for being so helpful getting my mom switched over for mobile, tv, and internet from AT&T! Great customer service compared to the competitor. We really appreciate all his help!!!”
10AM - 7PM
1121 Garfield Ave, Bay City“Best location to secure your cellular needs in the tri-city range! They keep throwing awesome deals on phones, let alone the current tablet giveaway they’re promoting!”
10AM - 7PM
3505 Wilder Rd, Bay City“Had an issue with my brand new iPhone 15 Pro Max that the online agents messed up for me. They sat with me from 5:30PM to after close to help me resolve my issue. Good people.”
“It seems like i encounter an issue with the store hours every time i visit a store. I have been there at open and the store was closed. I have been there at lunch and the store was closed. I dont know if employess cant get to work on time or what, but the hours on the front door vary. I just started paying online.”
9AM - 7PM
5054 Bay Rd, Saginaw“Best service and customer serviceUpdate and downgrade to 4star:If you don't have auto pay, Verizon sure makes it difficult to pay your monthly bill. I just want to be able to call give them my card number and be done but they have made it so challenging over the years I am considering switching service. This has happened almost every month for the past year or so. Some b.s. automated service saying that you'll have to talk to a representative which oftentimes I don't want to do because almost every time their customer service Representatives do have a very thick accent that is foreign. Ugh!Caleb helped set up a new phone after the old broke at work ?. Luckily the new phone was $170, with case, and screen protector. had a good chat about life too. Dang that's rare, felt l”
“So glad I decided to switch to T-Mobile after having terrible service in the area with at&t for years. Alyssa was super helpful and got me all set up with new service and phones.”
10AM - 8PM
3986 Wilder Rd, Bay City“I like T-Mobile even though it’s a bit slower than spectrum. I’m just trying to figure out why I suddenly live in the wrong place when I use Google or any shopping site. It’s annoying. I’m suddenly living in Detroit or even Dubai at times?? T-Mobile knows my address. Why do I have to keep changing my location?”
“I had lost my phone and stopped into the Essexville Verizon store to find out if they could help me. The technician on duty (Feb. 6, 2023 @ 10:30 am) showed me how to use the Google application on my laptop to find my phone. I used it and it worked perfectly! He was so, so helpful and he deserves a raise!”