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“I arrived at the Verizon store on Middlebelt in Livonoa. I had a sales person representative Briana who was the absolute best and taking her time and understanding my issues, she took her time and went through all the steps and assured me that it was not the customary reaction from this company again thank you so much for having such a good person.”
“Amazing service & super fast!
He fix to me 3 iPhone Cracked screen for my kids second day i received My kids was happy . phone works perfectly now. very kind, honest, and professional. Highly recommend!”
“Does repairs for free if he was the one that put the screen on as long as it’s not cracked
Mine was loose and he fixed it for free. Super chill dude”
“Mark made everything fast and smooth. Made 4 phones two watches and a tablet light work. This store really makes a effort to help their customers. The high Google reviews is what brought me to this store and it didn't disappoint.”
“Kyle efficiently managed the purchase of an upgraded phone and worked through a review of our monthly bill to remove services no longer needed. Much appreciated.”
“Used impact audio for my court ordered interlock device they were very helpful and made everything quick and easy to understand calibrations are in and out I would highly recommend impact audio and accessories”
“Of i could give it 100 stars i would, they bring the honesty, and thoughtfulness into an industry that would usually just uncharge the hell out of you. Steve a very amazing guy upgraded my s21 i got 2 weeks prior because it was faulty to a s23 for free”
“I had to replace my phone. I went to this store to check my options. I was quickly greeted by Damonte. He was very helpful & I left with a new phone, case & screen guard. He had a pleasant personality & I would say go see Damonte if it is time to upgrade.”
“I came in to see if they can repair my iPhone 16 I went to 5 different repair centers plus the APPLE STORE and this place was the only place that can fix it! Thank you Jess!!!!!!!!”
“Dillon fixed my phone in 20 minutes! I didn’t even know that was possible. My phone looks brand new now and it works perfectly. 10/10 customer service, thanks Dillon!”
“Nicole is amazing. She fixed my phone. It was going straight to voicemail. She set all of my settings back to the original ones she has amazing customer service Very friendly very helpful, If you ever need anything, please come and see her , If I could give her a 10, I would”
“Kierre was very friendly and helped me with transferring data over and did it very smooth. Thank you as well Luigi was for giving me recommendations on saving money”
“The store manager, Cheema, was incredibly helpful when I came in with an issue I didn't expect them to be able to assist with. He was very patient and kind--I'm thankful for folks like him! 10/10 customer service!”
“Can to this location because I went to another location who did not greet me nor acknowledge my presence. Once I came to this location, I was greet by two sales associates and they were able to help me open a line for my daughter.”
“Jaylen was so patient with my phone issue. He listened and updated my SIM card and it fixed my phone. Had previously been on the phone with AT&T Customer service for almost a total of 5 hrs. He fixed it in minutes.
Very kind and I am most appreciative of his assistance.”
“Evan was the epitome of EXCELLENT customer service. Working for the president of a Fortune 40 company, if groomed correctly, I can honestly say he will definitely be an asset to your future.”
“Arnold the team is extremely nice and very knowledgeable with answering questions about my iPhone. The store is clean and when I come in I’m always greeted and never a long wait.”
“Dylan was awesome and very helpful. Was able to help me upgrade to my new iPhone 17 pro max, which I love.
Thanks again Dylan for throwing out my “plastic” protection screen for me ?.”
“Very good and professional
Also friendly customer service
I'll be definitely coming back here again
Gets down to details and same day fix gotta love that as well.
I Highly Recommend this place of business”
“I cannot say enough good things about Kaitlin Kelly, store manager at the commerce location.
My husband and I were in the middle of having new fiber installed when a third-party company, who we thought were directly with AT&T came to our door and convinced us to upgrade our phones and transfer our service from Verizon to AT&T. Unfortunately, we later found out they were not directly with AT&T, and what we had been promised did not align with reality. We were facing an extremely high bill and a very stressful situation.
That’s when Kaitlin stepped in.
She went above and beyond to review everything, explain our options clearly, and fix the mess that had been created. She was honest, transparent, and incredibly thorough. She took the time to make sure we understood exactly what was happening and worked quickly to get us back up and running. Most importantly, she saved us from what would have been a significant financial hardship.
If you’re looking for someone who is knowledgeable, trustworthy, and truly willing to go the extra mile for her customers, Kaitlin is absolutely the person to work with. We are beyond grateful for her help and dedication.
Thank you, Kaitlin!”
“I came into the Verizon store today to fix a problem on my bill that two billing people, and one customer service at a different store could not fix… Travis H was extremely patient and knowledgeable and helped me with the issue I was having. I ended up upgrading plans and also getting a new phone with his help as well. Thank you for the great customer service Travis!”
“Habib here at the boost mobile store on ford rd in Westland gave me an awesome experience I’m 55 and my sales person habib gave me a complete understanding of my very first I phone she was very friendly knowledge and professional I am grateful for the experience and will be returning soon”
“Last week my husband and I went to the AT&T Plymouth location. We were greeted right away by Kevin . We left Xfinity and transferred all of our streaming , cell and internet to AT&T. Kevin took time with us to make sure that we were going to be comfortable with all services . Thank you again Kevin !”
“Joseph is incredibly dedicated to customer service. We had problems switching to Verizon . Joseph made it all work! We walked out grateful we got a skilled, proficient, friendly associate!”
“Amazing store, even better staff! Daniel was so incredibly kind, helpful and knowledgeable with absolutely everything I needed. Truly incredible! Both staff members deserve raises!”
“Andre helped us add a line onto my existing plan, and the process was incredibly smooth and he made sure we got the best deals. He was so friendly and knowledgeable. I would definitely go back to work with him again!”
“My girlfriend and i worked with Connor last night, and he was great helped us get a GREAT deal and was a blast to work with, definitely recommend going here and working with them!”
“We were traveling when the screen quit on my wife's Pixel 7. Being out-of-towner's getting the screen replaced quickly on the weekend and within our schedule was a challenge. Stacy helped get her a new phone quickly and without pressure to overhaul our plan. Only 1 of 4 colors was available (black), which was slightly disappointing, but given the circumstances we'll take what we can get.”
“I want to give High Praise for Kenzie!! She was extremely professional, and personable. My husband was having the problem of being locked out of his accounts. She made a dreaded visits, a sheer pleasure. She did what was needed with great ease, while making my husband and myself extremely please Kenzie was there to help us!!
Thank you KENZIE, and AT&T
S. Syrkett”
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“Zedrick was extremely knowledgeable and helpful with upgrading my devices. His playlist is phenomenal and had me singing and dancing the entire visit! I will definitely choose this location the next time I need to visit an AT&T store.”