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“Josh E was amazing and helped us get switched over to T-Mobile from Verizon. He was super helpful and very personable. Very good customer service all around at this location.”
“Faddie was amazing and very helpful. Not only was his customer service fantastic he was able to save me money on other in-home monthly bills!! His sense of humor was also a plus!”
“Had to replace my damaged phone, and worked with James at this store. James is a master multi-tasker with extreme patience! I'll definitely recommend this store and James.”
10AM - 8PM
3171 Fort St, Wyandotte
Mobile Phones
“My daughter and I had the best experience with Lizzy and Alex this past Sunday. They were both so kind, understanding and very knowledgeable. If you are looking for a good place to go where the staff is wonderful and helps you out in a jam, this is definitely the place to go. I thank you ladies so much from the bottom of my heart. It’s employees like you that make customers like me coming back. ❤️”
“#1 place to go for a phone the people are nice helpful and more than willing to do what they can to make sure you get what you came for they really looked out for me and my son I'm now a at&t man special thanks to the wyandotte store they are the best!!”
“Keith always tries to help me the best he can, he is always kind to me, and tries to figure out whatever phone will work best for my kids and I. I've learned to only use service at this location or monroe metro building, they are very honest with me, and even went out of their way to help me with a situation! Sam is a great business man, treats his customers like family. This is by far, the best metro locations there is!!!”
“This store is a Union staffed store represented by the CWA. Jeff did a really fine job of working with my family and getting us new phones with their most recent 15 plus promotion they were running. Everything was very smooth! Ask for Jeff!”
“Ash helped me and my dad find a great deal for Christmas, hooked us up with discounts. Funny and friendly! Great customer service. Got a pretty new iPhone 13, thank you ash!”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“This 5 star review is based on the customer service I received from the salesperson Baneen. I originally came to the store to ask shipping questions but she was so knowledgeable about T-mobile network, deals and their items that I ended up purchasing more items. I can honestly say that we are super happy with items she recommended and T-Mobile should be proud to have an amazing person on their team.”
“The Boost store in Taylor has the best service. I was so fed up with Boost I was going to cancel my service and go elsewhere. Someone told me to try this store and I'm so glad I did. Rock was my salesman what a relief. No hype just an all around good guy. Took care of my problem in record time. This store is further than the other store I went to but it is worth it because of the service. Thank you Rock. I think I'll stay with Boost”
“I went from a apple phone to galaxy the gentleman was very nice and now I'm going to go back because my husband didn't buy me a otter box so the first and only time I drop the note20 on tile it's all cracked up and he don't believe in insurance on brand new phones.”
“This store in particular has been my go store for everything metrobytmobile for years.Jason and Francis are as professional and friendly as they come.True there are other very good stores as well but this one is closest and never deviates from true good service.”
10AM - 8PM
23114 Allen Rd, Woodhaven
Mobile Phones
“Great service (DEE) was the best she was taking care of 6 customers different phones at the same time and everything was done fast and perfect
the other employee (Tall skinny long hair) was helping one customer, 2 minutes before closing and she still taking care of me, my wife and 4 other people.
Thank you so much for all your help and hard work(DEE)
Need more Great people like DEE”
“Tiffany was absolutely helpful in ever way.shes very pleasant and knowledgeable. Made the process easy,from my old outdated phone to a new one.it was a joy meeting her.”
“Awesome people! If you have a problem don't waste your time calling the help line, just go to the Spectrum office on telegraph rd near the walmart entrance.”
“Daryl is great! Explains everything clearly,also my phone I had for years died on me and he helped me out in a tough time,I highly suggest this store for your cell needs”
“Excellent and friendly customer service for over 5+ years and counting. I won't shop anywhere else! Recommend to family and friends. I'm always happy and satisfied when leaving the store. Thank you Manny, for excellent customer service and support!! ?”
“My Wife needed assistance with Her cellphone. The Technician helped Her out greatly. He told Her to call the main office. She did so in the car outside the office. The Technician Helped Her out Wonderfully and My Wife is very Happy and pleased. I would recommend this business to Anyone. I hope that this helps.”
“Keith is the best worker. You guys need to give him a raise. Metro messed my new phone up and he was so patient especially since they made him wait for almost a hr on the phone, and super nice.”
“I was having trouble with my phone. She helped me sort both issues out. She pointed out that I had used up most of my space and suggested a few new phones comparable to the one I had but with more memory and longer battery life, but there was no hard sell which I appreciated!”
“Xavier was great. Super friendly, professional, knowledgeable and speedy. The store was clean and the other staff that was present was great as well. I would definitely recommend this location.”
10AM - 8PM
23161 Allen Rd, Woodhaven
Mobile Phones
“I was fortunate enough to have Hallie Minch address my phone problems today at TMobile. She is excellent at her job and polite and professional at the same time. I would apply it if you would recognize her for going “over and beyond “ in her duties. Excellent employee!!”
“This store is clean and it’s relatively easy to find whatever you’re looking for. Helpful staff is easy to find if the item you’re looking for is not.
My only qualm is the narrowness of the checkout line. Using a stroller or wheelchair through that part of the store would not be possible.”
10AM - 8PM
23400 Eureka Rd, Taylor
Mobile Phones
“Service is great ?
Benjamin helped a great deal. He had good suggestions and was educated about everything in the store. Whatever question that I had he provided an accurate answer.
Thanks.?”
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“Carl Smith did an excellent job assisting me with my transfer from a Droid to an iPhone..
A real professional with great communication skills and knowledge ?...”