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“Josh E was amazing and helped us get switched over to T-Mobile from Verizon. He was super helpful and very personable. Very good customer service all around at this location.”
“Went in here to transfer services and get my wife onto my plan. Faddie was above and beyond helpful with the entire process and did his absolute best with any and all questions I had. Was also super friendly while we waited for our data transfers, keeping us informed and updated during the process!”
10AM - 8PM
3171 Fort St, Wyandotte
Mobile Phones
“My daughter and I had the best experience with Lizzy and Alex this past Sunday. They were both so kind, understanding and very knowledgeable. If you are looking for a good place to go where the staff is wonderful and helps you out in a jam, this is definitely the place to go. I thank you ladies so much from the bottom of my heart. It’s employees like you that make customers like me coming back. ❤️”
“#1 place to go for a phone the people are nice helpful and more than willing to do what they can to make sure you get what you came for they really looked out for me and my son I'm now a at&t man special thanks to the wyandotte store they are the best!!”
“I had a great experience with this particular Verizon Store. I had a new IPhone and needed guidance. I am turning 75 next week and have a difficult time with how quickly things change! Jeremy was excellent explaining the different options. Made me fill right at home. Taking the time to explain the ins and outs. I could not recommend this store any higher! They sure earn their money. So much knowledge to learn. FIVE stars all the way.”
“Keith always tries to help me the best he can, he is always kind to me, and tries to figure out whatever phone will work best for my kids and I. I've learned to only use service at this location or monroe metro building, they are very honest with me, and even went out of their way to help me with a situation! Sam is a great business man, treats his customers like family. This is by far, the best metro locations there is!!!”
“This store is a Union staffed store represented by the CWA. Jeff did a really fine job of working with my family and getting us new phones with their most recent 15 plus promotion they were running. Everything was very smooth! Ask for Jeff!”
“Ash helped me and my dad find a great deal for Christmas, hooked us up with discounts. Funny and friendly! Great customer service. Got a pretty new iPhone 13, thank you ash!”
“This 5 star review is based on the customer service I received from the salesperson Baneen. I originally came to the store to ask shipping questions but she was so knowledgeable about T-mobile network, deals and their items that I ended up purchasing more items. I can honestly say that we are super happy with items she recommended and T-Mobile should be proud to have an amazing person on their team.”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“The Boost store in Taylor has the best service. I was so fed up with Boost I was going to cancel my service and go elsewhere. Someone told me to try this store and I'm so glad I did. Rock was my salesman what a relief. No hype just an all around good guy. Took care of my problem in record time. This store is further than the other store I went to but it is worth it because of the service. Thank you Rock. I think I'll stay with Boost”
“Amazing service! Davi is the kindest and most remarkable, knowledgeable young man that I’ve met in a long time. He helped me through so many issues and gave me wonderful prices. He’s a keeper, he needs a raise and is awesome!”
“I went from a apple phone to galaxy the gentleman was very nice and now I'm going to go back because my husband didn't buy me a otter box so the first and only time I drop the note20 on tile it's all cracked up and he don't believe in insurance on brand new phones.”
“This store in particular has been my go store for everything metrobytmobile for years.Jason and Francis are as professional and friendly as they come.True there are other very good stores as well but this one is closest and never deviates from true good service.”
“Tiffany was absolutely helpful in ever way.shes very pleasant and knowledgeable. Made the process easy,from my old outdated phone to a new one.it was a joy meeting her.”
10AM - 8PM
23114 Allen Rd, Woodhaven
Mobile Phones
“Great service (DEE) was the best she was taking care of 6 customers different phones at the same time and everything was done fast and perfect
the other employee (Tall skinny long hair) was helping one customer, 2 minutes before closing and she still taking care of me, my wife and 4 other people.
Thank you so much for all your help and hard work(DEE)
Need more Great people like DEE”
“Daryl is great! Explains everything clearly,also my phone I had for years died on me and he helped me out in a tough time,I highly suggest this store for your cell needs”
“Early this am before work I looked online to see if they had the Pregmate 50 strip count pregnancy tests, and this store had "6 in stock". So I left a little early so I wasn't late to work (it's been a long pregnancy journey and these really give me peace of mind), I got there and there were none is stock... a very helpful young lady helped me first. She said they just got in today, but had to have someone else come by to assist. Either way, just 5 minutes later, a male employee brought me the Pregmate bag... I am SO thankful for the quick and early help when they're very busy this time of year. I truly wish I got the two employees names that helped me, but ever with something so small, this made my day and my Christmas. These employees work so hard with little recognition. Thank you!! Merry Christmas.”
“Awesome people! If you have a problem don't waste your time calling the help line, just go to the Spectrum office on telegraph rd near the walmart entrance.”
“My Wife needed assistance with Her cellphone. The Technician helped Her out greatly. He told Her to call the main office. She did so in the car outside the office. The Technician Helped Her out Wonderfully and My Wife is very Happy and pleased. I would recommend this business to Anyone. I hope that this helps.”
“Keith is the best worker. You guys need to give him a raise. Metro messed my new phone up and he was so patient especially since they made him wait for almost a hr on the phone, and super nice.”
“I was having trouble with my phone. She helped me sort both issues out. She pointed out that I had used up most of my space and suggested a few new phones comparable to the one I had but with more memory and longer battery life, but there was no hard sell which I appreciated!”
“Xavier was great. Super friendly, professional, knowledgeable and speedy. The store was clean and the other staff that was present was great as well. I would definitely recommend this location.”
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“Ian was very thorough, up front about costs, honest (didn’t try to sell me something I didn’t need) and personable. I never felt rushed and my questions were all answered! Highly recommend!”