Post Offices near Franklin, MI

23 locations found near Franklin
View Map

“The absolute very best U S Postal experience ever. The employees were gentlemen, courteous, helpful and efficient. They exceeded my expectations. I hesitated to go on a Saturday because I thought it would be a long experience. I was glad I went anyway. I was in and out quickly on to the rest of my errands.Thank youA thousand million times.Th”

2 Poor23 Reviews

“I came in today to mail something and had a really good experience. The man at the front was very nice and helpful. Put a smile on my face to see some one being so helpful.”

3.6 Good14 Reviews

“I've been coming here on and off since I started my job that's about a mile from this post office. We use it a lot because we send stuff out certified and use a few other services like other human beings that go to the post office. For starters, the place is almost always clean and well stocked. It's not the biggest or baddest post office, but this one seems to have it together, considering what it is. The lines are never terribly long and the ladies here that wait on me are quick and efficient. Recently, they had their drive up mail box replaced. It was rusty and in terrible shape. I hated using it, and am glad to see a new one on the curb. There is a parking lot here, but its tight and your better off parking on the curb. Making a left out of here can be downright dangerous at times because the stoplight is always on blinking red and the cars parked on the street block your view of people coming at you. There is a few downsides to this place but I will only discuss the one big one that has only caused me grief once. They do not accept packages here for whatever reason, and send you to the main post office off Fenkel. I have no idea why this is. I've seen a few patrons get a little crazy over it and it wasn't pretty. I've only been to the Fenkel location once, and it's a super nice updated facility, about 3 miles away. Overall, it's an alright place and the staff is super friendly and nice. Will continue to return here as long as I work on this side of town.”

3.1 Average24 Reviews

“Barbara and Ashley had the nicest attitudes I’ve seen at a USPS store and got everything I needed taken care of very quickly and efficiently. Great customer service, thank you!”

4.8 Superb4 Reviews

“Doesn’t really seem to be advertised from the street I suggest you follow your navigation closely. Not sure what the story is with parking. I parked on the side of the street in front of someones home not sure if that’s except-able but I was quick. Highly recommend this location my visit was fast and staff were professional and extremely helpful. Thank you!”

2.7 Average26 Reviews

“It's a post office. It's not therapy. It's not a doctors office. It's a place to mail letters and packages. Sometimes things break, like scales and stamp machines. People break things, no surprise. Later, they get fixed. Again, it is a post office and I mail things and get receipts and the system is still working. Is everyone friendly all the time? You can answer that yourself. Control your reaction and move on through your day. Reading the reviews SMH.”

2.8 Average18 Reviews

“First of all, I need to explain the 5 stars because there is no doubt that this location has had, and still has; the same condescending, hating-life, inconsiderate, person employed at the Lathrup Village Post Office.Why the 5 stars then? Due to the new bright light named Jasmyne. She's professional, kind, quick and patient. She doesn't raise her voice, she doesn't treat customers like they aren't worth her time. She's a pleasant woman who does her job well. Say "Hi" to Jasmyne with a smile. She deserves your best you!”

2.5 Average58 Reviews

“The four stars are for the hard working mail carrier. Today, she said to me that someone called and complained about my package that required a signature. No big deal right? I would never call and complain about something that isn't her fault. I just have to tell you that neither my husband or I called.”

2.4 Poor43 Reviews

“My wife and I needed new passports and photos. Christy was wonderful - very informative, helpful, organized, and most of all happy and positive. Filling out the forms at home and ensuring you bring everything you need to handle passports can be stressful, but Christy made it a great experience. Thanks again!”

2.4 Poor29 Reviews

“I went in today for passport appointment, was helped a gentleman named Wes he has long white hair, also another Islamic gentleman. Very nice staff I was in and out in 10 minutes.”

2.5 Average11 Reviews

“This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.”

2.2 Poor27 Reviews

“I went here today to get my daughter's passport. We had an appointment at 2:15 and we were out the door by 2:35. I was super impressed! The employee that helped us was BUSY - helping us and another person who was also there for a passport and several other customers just coming in to mail packages.I noticed several negative reviews of people complaining about the employees being rude when they came in to get their passports and my suggestion would be to make sure you read everything you need to do BEFORE you go.You have to pay by check, bring all the required documentation and it's also suggested you complete and print the application BEFORE you get there. When you do the things they suggest, it's a smooth process.Also, I am sure the employees there deal with a lot of grumpy people. Try giving them the benefit of the doubt and be respectful.”

1.9 Poor43 Reviews

“I went to this location to pick up a package and the way the line was ran was very efficient. The line was long but it moved fairly quickly. The employee and her manager who assisted me were very friendly. I live close by so I’ll be going to this location moving forward.”

1.9 Poor43 Reviews

“Needed to mail a card. I had to ask for tape because the Hallmark card would not seal. The clerk informed me that she would have to charge me extra because of the shape of the card. (Square). She was very nice, she had to put the zip code on for me.”

1.7 Poor19 Reviews

“Our company had a skeleton crew on 12/31/21 and I called the PO to let them know that the mailman would have to come through a different gate. She called him while we were on the phone and he said he would meet me out front in 2 min and there he was. What a great example of customer service!”

1.9 Poor54 Reviews

“I had a package that was supposed to deliver today and when I tracked it, it said invalid address and it was going to return to sender. I went and looked at my order and saw that I did put a completely wrong address for delivery. You are unable to go through to Annex via phone but I always receive a response within a couple business days by doing the ticket through the website. Today though, I was desperate to get through to someone and explained my situation in my ticket. I received a phone call within an hour from Alvin stating he saw my ticket and found my package for me and would hold it for me for pick up. Made my whole day and weekend!”

1.8 Poor50 Reviews

“Had a package misdelivered at my complex, thankfully the employees were very helpful in getting it sorted out and I had my package very shortly after talking to them.”

1.7 Poor44 Reviews

“Great customer service, but be very careful driving up the driveway just to get in the parking lot. The driveway just messed up my bumper. Best to park on the street if you don't have a truck, so you won't take a chance in ruining your vehicle.”

1.7 Poor57 Reviews

“This location went above and beyond for a bad situation today, I had no idea they had the power! Thank you to the gentleman there who helped us out. I think the quality of service here meets and exceeds the high standards of the Birmingham community.”

1.6 Poor56 Reviews

“Excellent Service. There Were Quite a Few Customers. Still My United States Postal Service Worker. Was able to Assistance Me Appropriately. To Best Fit My needs. Thank You. God Bless and Semper Fidelis.”

1.5 Poor50 Reviews

“Nathan was great and very helpful! The line was long but he didn't rush me. He helped me pack my box and he even suggested another way to ship my package through the post office that was affordable then what I was planning on doing. He was wearing a mask , but he was still caring. It's hard sometimes with masks to tell how the other person is feeling. The post office is always clean and organized when I visit. The rest of the staff are also nice and polite.”

1.6 Poor116 Reviews

Related Categories