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“Nancy did a great job setting up my account and answering all my question. She even followed up with several phone calls checking to see if I needed anything else. She is awesome!”
“So glad to have worked with Amanda on a car loan and membership, great experience all around and everyone at the Woodhaven branch is so friendly and helpful, I am happy to have found this gem after recently moving to the area, I highly recommend Advantage One CU”
“The line for service was long but moved quickly as there were 3 windows open. We had a cd that matured and we needed assistance with our options. Chika was VERY knowledgeable and assisted us in a very professional manner.”
“The people that work in the bank are extremely friendly, friendly and kind. Always willing to help and return calls within a really great amount of time whenever you call and leave a message they call back really quickly.”
“I had the best experience with A Hayes when she helped me with my auto loan. She was the most knowledgeable and professional loan specialist I’ve ever done business with. No doubt at all her impeccable attention to detail and diligent communication was very assuring and certainly made for an enjoyable experience buying a used car. How about that!!! I certainly intend and look forward to doing business with ms. Hayes at AOCU on fort st. again.”
“I have belonged to this Credit union for many years and thru many changes. They are always willing to help, and take care of your financial needs. Everyone there is so friendly and makes you feel like you are conducting business with a friend. Definitely recommend them.”
“I always have excellent service inside and outside at the drive up service. Jasmine Sanchez was exceptionally helpful when I spoke with her at the Trenton location when my account was compromised.”
“Great having them as my credit union they take care of all my needs always there and willing to help know matter what the problem is.THANK YOU ALL AT THE DFCU ONWICK AND PARDEE”
“Kate the teller is wonderful and I’ve been to 4 other Alliance locations as well as been private banking client for years at a larger bank. Comfortable recommending the credit union itself as well Kate’s attention to service. Anywhere you go these days it’s like pulling teeth. I don’t think anyone is required to smile at you. But competency is great. She’s got both!”
“I am editing this review because I received a call from Charlie yesterday and he was very helpful and fixed the issue and reimbursed me for my fees that I was charged. I appreciate someone taking the time to look into this situation and fixing it. That says a lot to me. Thank You!
This credit union has misled us from the beginning when we took out a pool loan and again recently when they were supposed to take our pool payment out monthly on the 30th. This month they decided to take it out today and cause an overdraft because they took it out two days early. When I reached out and had someone look into it they called me back letting me know they saw what their employee filled out but she had done it wrong and so since I didn’t catch her mistake it’s on me and they won’t be reimbursing me for our bank fees. My fault for not double checking and trusting that everything was done right but once again this place is a huge disappointment. I would suggest you stay far away from this place and go to another credit union.”
“Jessica from the Ecorse branch was friendly, professional and a great help. She helped me open my new account and helped me access the online app. Thank you again Jessica”
“The staff is so welcoming and professional. They always greet you and try to help. Those who don't know this bank allows you to put a marketing table in the bank to promote your business.”
“Thank you Sue, Lyndsy, Andrew and the entire team at this branch. As a small business they have been so helpful with everything that they can. Even with Bank of Americas restrictive policies they go above and beyond at this branch.”
“Andrea and Stephanie helped my husband and I purchase our leased truck today. They were BOTH amazing!!!! The only problem we had was the air conditioning at the Allen Patk location wasn’t working and it was hot. All the rest was AWESOME!!! Dear AP Zeal-get that air fixed asap!!”
“So I would like to praise one of your associates, Amber Rich. She was the MOST helpful to my daughter and I recently. Thank you so much. We went in there thinking something happened to my daughter's account. Amber could see the anxiety on my face and she could hear it in my voice too, so she was being extremely patient and calm. She is an awesome individual and I'm so glad God led me to her, cuz at that moment I was on the verge of a heart attack. Amber was so calm and that made me feel at ease a bit. Thank you so much Amber, you are a kind hearted human, thank you a million times .”
“I always count my money wrong and they're always nice about it, but they must think Im stupid at this point....I do it like nearly every time I make a deposit. I am embarrassed but it's okay.”
“I Had A Scary Situation with phone Scam ..needed Help , the (Relationship Banker) Ms Ewa Csizmadia Was a God Send she walked me through cancelling debit card / getting new one showed me that Comerica gives you discount on life lock credit protection.She also assisted with locking / unlocking My mobile banking APP.Cant Say enough Nice things about her and how helpful she was.”
“The staff is very nice, caring, friendly always greet you when you come in that's why this is the only Chase I go to very good staff and the Guard hes a good guy as well very respectful and always greet you when you walk in.”
“Always exceptional customer service for many years, especially had a pleasant experience today when I actually went inside the branch and the first person that greeted me with a smile was an employee her name is Lindsay Roberts she was very helpful and knowledgeable, patient and most importantly NICE !”
“I Want to Thank Amber N. For All her Help in Getting me Approved for a Loan to Get Another Vehicle I So Much Needed! Thanks Soooh Much for your Patience. You're a GREAT LOAN OFFICER!! GOOD JOB!”
Open 24 hours
14700 Pardee Rd, Taylor
Banks
“Kristina helps me out every time I come through and she helps my transaction go so smoothly. I have been banking here for years and she is one of the reasons I bank with this credit union!!”
“I recently opened up an account here and I was taken care of immediately. The bank offers currency exchange which is the reason I chose Bank of America. Excellent Excellent service. I was taken care of by Douglas and he made me feel incredibly comfortable that I made the right choice very helpful and insightful. They offer travel credit cards which I absolutely love that has little to no fees. Everything I was looking for and needed was supplied with no hassle. I would highly recommend Bank of America to anyone that travels abroad or is looking for new bank. There are many benefits when choosing Bank of America ?? im happy I chose this one.”
“I have been dealing with Elizabeth DB for a while now. She is always patient and courteous. She answers all my questions in a timely and professional manner. I look forward to continuing working with her in the future.”
“this has been my bank since i turned 18. when i go in for deposits or cashier checks they are always extremely quick and friendly. love this bank i will be staying with them!”
“25 year member. The whole family banks here. Incredibly good used auto rates while everyone else has gone up so much. The tellers all know you by name and frequently your kids too. Its like a walk back in time to when banks had personal service, I wish there was a six star option.”
“Nicole was absolutely amazing and outstanding and made things incredibly easy at the counter she definitely deserves a promotion I have several bank through out my life one of the best clerks I ever in encountered”
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“I was referred to public service, and I am so glad! I go to the Grosse Ile branch. They are very personal and friendly - I am always treated with respect and kindness! They are always able to answer my questions and make suggestions. I almost always see Julie, and she is awesome! She has helped me a million times, and even printed me a couple extra starter checks, and she ordered my checks also.”