“Maintenance are a great help. Shoutout to Vernie for efficiently responding and helping us get sorted with a few different items including fixing up the AC and doing a thorough job very quickly, happy with everything in the apartment!”
“I've lived here for 8 months at the time of writing. This is far and away the nicest place I've lived since moving to Detroit four years ago. TL;DR: The place is reasonably clean & quiet, it doesn't feel cheaply renovated, maintenance is handled well, management is responsive, and the neighborhood is reasonably quiet with good amenities.The grounds are kept reasonably clean, the apartments aren't falling apart the way you see many others around the city are, and maintenance has never been an issue. There are always issues with any rental, especially older buildings, but the issues here have been minor and have been handled so well that they aren't worth mentioning beyond that. I really can't stress it enough: I've been in various places while attending university, and all of them felt like they were just barely holding together, with at least one crippling issue (pipes freezing, showers breaking, mold issues,) cropping up every year. My apartment here doesn't do that. It doesn't feel like it could fall apart at any moment. They're low maintenance (on your end,) solid apartments.Management (especially Jeannette, who is on-site 5 days a week) has always been responsive to concerns & tries to be on top of things around the complex.The amenities in the neighborhood are worth mentioning: You've got two grocery stores just a block away, the Dequindre Cut is just a block away, and the Riverfront is easily reachable too. Downtown is a bit of a hike, but still perfectly doable. The area is reasonably quiet most nights, and your neighbors within the complex (from my experience) are too. The pool was renovated recently, at the time of writing.It's a good place to live.”
“I had an amazing experience at Town Residency! Nathan was incredibly patient and spent almost an hour walking me through everything in detail. He was so cool and respectful throughout the process, and it made me feel completely at ease. Honestly, I’m someone who never takes decisions in one go—I usually review multiple options before finalizing anything. But the moment I visited Town Residency, I knew it was the right choice, and I signed the lease right away. The management here is so friendly and welcoming. On my very first day, I even got a chance to spin the wheel and won $500 off move-in day—what a great start! I highly recommend Town Residency to anyone looking for apartments in the downtown area. This is truly the best place—just go for it! I’ll be posting more reviews once I settle in and start living here.”
“I have never known a manager that really cares 100% about their job like Crystal and her two maintenance guys who worked with her prior to and after the pandemic. They always shown great hospitality when ever you saw them. Kudos to you Crystal because you take care of all maintenance requests quickly and keep the outside complex's curb appeal clean and beatiful looking. Thank you and the team.”
“I had a fantastic three-year experience living in The Griswold. The building boasts modern apartments with breathtaking city views, and the parking situation is incredibly convenient, a rare gem in downtown Detroit.
But what truly sets The Griswold apart is the exceptional service provided by Chantal and Terrell, the property manager and maintenance manager. They treated me like a member of their family, always ready to address any issue or provide assistance whenever I needed it. Their communication was impeccable, and it was evident that they genuinely cared about the well-being of their residents. This is easily the best management I’ve ever encountered in an apartment complex.
If you’re seeking a downtown apartment, I highly recommend living at The Griswold.”
“To me they are like family. It’s not just a place to live, it’s a community. And I think that’s important in the stand age and Regency Tower Apts provides me with that in spite of my own shortcomings”
“Just moved in, it seems nice.
Great location. Well kept. No issues so far.
Gio seems like a one man band, but he’s hard working, friendly, and does a good job.
I like it here already.”
“Ricci gave my wife and I an amazing tour of a 1bd home spacious great windows and amenities her customer service was amazing and could tell she’s very personable with residents!”
“Love how quiet it is…..grounds are well taken care of and maintained…….. maintenance comes quickly when called. The lady in the office Miss Drake is the best.”
Open 24 hours
15 E Kirby St, Detroit
Apartments
“When I moved into the Park Shelton a year ago I hadn’t been considering moving to Detroit. But I was immediately charmed by the lobby’s beautiful architecture and the enticing selection of restaurants and shops and the lifestyle I imagined. My own unit has wonderful architectural details and I never tire of the inspiring view. The building management, the front desk staff and the friendly residents take pride in caring for the building and looking out for each other. Maintenance issues and repairs like heating and air conditioning, roof and window repairs, cleanliness, parking are address proactively by a responsible condo board and tenants are notified of unavoidable short term inconveniences. This is a great home base from which to explore Detroit and to appreciate what this amazing city has to offer.”
“Honestly I don’t understand why this apartment has this poor review rate. I’ve lived here 2.5 years by now and overall I like it a lot. I’ll elaborate pros and cons.
PRO 1: I always get a response from staffs within 24 hours through a resident portal or you can simply call them and talk directly. Every maintenance job has been done in a timely manner, usually within 1-2 days.
PRO 2: Their LG washer/dryer combo is LITERALLY A GAME CHANGER ??? This machine makes my life so much easier.
PRO 3: Needless to say, their location and cleanliness are worth every dollar.
CON 1: It varies by units. I moved from studio to one bedroom. I loved my first unit but the current one? Not really. DO NOT choose those units that have windows facing to the Under Armour building. Their windows are right above the street garbage dumpsters alley. Every morning you will be suffered from big trash collecting noises echoing between those tall buildings for an hour. Plus, the windows are so close to the other side of building windows… I bought $75 privacy window films from Amazon and attached to the windows. Problem resolved. If apartment staffs see this review, I’d recommend to give options to future tenants whether they want this privacy films or not and you install for them.
CON 2: Parking. But I don’t have a car. If you don’t have a car too, 100% recommended.
p.s. I saw another review about stolen package… I’ve never experienced it during my 2.5 year long stay here. BTW they also let you use a few carts available inside the dry cleaning locker room on the first floor. Use that cart if needed and just pick up your package in a timely manner. No problem.”
“I’ve lived here for the last year and have zero complaints. Anthony, Karolina and Barry are some of the best property management staff I’ve encountered. I’ve lived in several different states and always rent so I’ve experienced my fair share of bad property management.
Karolina is always attentive, kind and patient.
Barry is like a maintenance ninja. He’s always on site, rarely seen and everything is always taken care of. When I do run into him he’s the nicest guy ever.
Of course nothing is perfect regarding building wise. Sometimes the fire alarm goes off. There was a minor floor on the first floor last winter from a pipe burst. It’s downtown Detroit so sometimes there are sketchy people outside and parking can be a nightmare. But those are factors outside of one’s control. The Philip Houze team is always quick to respond and the building stays clean.
Location of building is also perfect for downtown. Everything you could need is just a short walk away. Love that the people mover and Q line stops are also near.”
“Everything is so perfect, no complications at all !!!!
I have asked about the bug issues that were mentioned in some reviews, they told that has been taken care of and i have been living here for 3 days now and everything is fabulous up untill now.... Toure is very helpful !!!!, very nice down to earth guy and he has made my move in more than easy , special thanks to this guy...”
“I moved in the apartments recently. Dana was super helpful and took the extra time and effort to ensure I find a unit that met my specifications. Thank you! My apartment has a beautiful view of downtown. I appreciate that everyone working at the leasing office are very accessible and pro-active in resolving challenges.”
“Ms. Jo is one of the best parts of the Cove on 13 apartments. She was very helpful and understanding. Any issue you have she addressed quickly. Definitely something that makes it worth the price. Everything is pretty much within driving distance (food, entertainment, shopping, etc.). Apartments are very ideal for those who are just looking for a nice, quiet, and peaceful place to live in.”
10AM - 5:30PM
250 Riverfront Dr, Detroit
Apartments
“It is a reasonable place to be in . Nighttime security maybe tired . All I'm gonna say is make sure you have your own security. Purchase your own security cameras . Other then that. It is a beautiful place to live.”
“I’ve got to be honest. I was extremely nervous working for Quicken Loans and moving into my first place, but the leasing manager Lee is the absolute best. He and the team made the transition smooth and without question this has to be the best property downtown. They even gave us free KFC dinners and it’s only my second month here lol!! I highly recommend this place primarily due to the leasing manager...he gets it!”
“That’s Crazy. It’s funny that my neighbors that cause the most problems are the ones that put up a bad reviews. Be careful whose reviews you pay attention to, they are always the same ones acting a fool in the lobby, cussing people out expecting respect in return and have eviction notices on their door.
I think every apartment community I have ever lived in had some type of problem, Nobody’s perfect But I see that they try very hard and do their best if things go wrong. But my work orders get done same day Or the next day. The community Is always clean. The pool is always clean. We got 24 hour security with a phone number we can call for emergencies if needed. I love my apartment, I love my view & my balcony, I love that I’m always close to the festivals downtown. I saw it at its worst and I’m seeing it get and better every day. ❤️”
“The representative Retha who handled my application process, did an amazing job. She went beyond and above to ensure that my transition to the unit and apartment complex was smooth. The complex is clean and offer great amenities, laundry, spacious rooms and living quarters. I am ?”