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“Always very helpful. Josh and Emma helped with a very large order. They did all the paperwork quick. They even helped load everything in the car, it was amazing! I highly recommend this place.”
“This place has a ton of stuff that you wouldn't think they would. Before shopping anywhere else stop here first, chances are they will save you a long drive even on a Sunday at 2 pm.”
“Great store can't say a bad thing about any of the floor people but Kyle is top notch in my book seems like he is always there knows the tools and has a great attitude and good customer service ability”
“Always find what i'm after. Helpful if i need it. Peanuts in the shell can be out of stock mow & then, but my Blue Jays get by & doesn't take long to resupply them. Good service & friendly. Can't ask for much more.”
“The South Lyon location is my go-to place for everything I need to keep my place looking and operating efficiently. My Delta faucet works superbly with the repair kit I got with their efficent assistance. Customer service is their number one quality. ?”
“The people who work there were super helpful and very knowledgeable and I will definitely come to this store over the big ones any day of the week very impressed by them”
“My Husband and I moved to Highland 10 years ago and Gilroys is our Go To Hardware store. Packed, and I mean packed, full of most likely what ever you need to get a job done, and If they don’t have it, they will order it for you. When you walk in, immediately the staff will ask you if they can help you find what ever you need, and they do! They are all very helpful and friendly, they truly appreciate your business. Give Gilroys in Highlnd a try you will not be disappointed.”
“Nanette went so far out of her way to help us order products that we just couldn't get in-store or online. She spent a significant portion of time helping us find what we need with a discount and didn't give up when it was difficult. I had to create a Yelp account just to give her a shoutout. Give the woman a raise.”
“Everyone in the store was super friendly and helpful! Pat very patiently helped me choose the appropriate toilet, loaded it up and made sure I had everything I needed to go with it. Brandon saw us walking up to checkout and immediately offer his assistance to get it in our vehicle. Elizabeth was the lovely lady that kindly checked us out. This was over all a great experience! Highly recommend.”
“Always been a great plumbing supply. Better quality stuff compared to the box stores, and excellent, knowledgable staff !!
The owner is a top-notch man .”
“On 6/29/24- my mom and I went into Home Depot and we encountered Zach. It was his first day in the paint department. My family has been through a great loss recently. Zach actually made my mom smile, laugh, and even crack some jokes. He was so kind and courteous. For it being his first day in paint he was knowledgeable and when he didn't know something he wasn't afraid to say it. I hope if you go to this store you get the chance to encounter Zach as he has an amazing personality and will make your day! From the bottom of my heart thank you Zach!”
“Asked for assistance from Carmele (spelling?) on Wednesday, July 17th.
She was fantastic. Walked over to the patio set we were inquiring about and literally talked to us like we were friends. So much appreciation for superb customer service. Thank you Carmele. Brighton, Michigan store.”
“I stopped in to pick up items to renovate my grandchildrens' swings et. The folks in the hardware and lumber were most helpful. However, they did not compare to the ladies (Amber, Lin) at the checkout who went above and beyond to assist me with sale items, items w/o barcodes, and ensuring everything was properly scanned. This had to be the most fun trip to a DIY that I have ever had. Special kudos to Amber, who recently graduated from Lowes U. Lowes is lucky to have her on their team.
Thanks for the enjoyable experience”
“Went to home Depot today because I had to pick up a few things, Ryan from hardware went above and beyond by helping me out. He was professional, hard-working, and friendly... Thanks again! Ryan is a pleasure.”
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“Rural King is close to being an unmatchable store in MY estimation! It is certainly a "Superstore" when it comes to the products they supply, with everything from A - Z, & AA - ...! Each time I visit I run out of time to see all they have to offer! The staff are Very Friendly, Knowledgeable, & Helpful! I could spend hours & hours in here, & may even have to be asked to leave!”