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“Mary, Kathy (Cathy?), and Connor were so awesome, sooooo helpful, I had 24 packages to bring in by myself and the ladies jumped to help me ? And they scanned everything so fast, they run a tight ship here! Awesome crew :) A+++++++”
“I really love the young folks who work here. I’m very impressed.
I once was behind a fella who had to ship a makeup bag abroad to a visitor who recently left it behind. The ups associate explained that it all needed to be recorded and it will take a while. He started getting frustrated.
I work in shipping and receiving and was gearing up to explain to the guy that it’s not her call… and it’s probably not even UPS’s call. If he wants to yell at someone, yell a customs, and btw, good luck with that!
The associate stuck to her guns but diffused the situation and never suggested it’d be done any sooner than possible.
Very poised and sophisticated workers in this store.
I should have gotten her name, but I’ve never been treated in anyway there, that wasn’t professional and kind.
AMAZON RETURN NOTE:
I’ve never been judged for multiple Amazon returns. PLUS: Whenever I’ve brought in a return and there’s no line, they’ve always motioned me to the counter to do it for me. If you’re not comfortable using the self-serve station, wait for an associate to help if there’s a line. No problem. No drama.
I love my drivers too. My supervisor and I always try to drop what we’re doing and unload them asap. For this reason our driver does everything he can to accommodate us. That’s very valuable to us as delays really screw up the workflow. Treat your ups people like gold and they’ll return the favor.”
8:30AM - 5PM
755 W Big Beaver Rd Suite 2020, Troy
Mailbox Centers
“⭐⭐⭐⭐⭐
Intelligent Office– Troy
Fantastic place for office or virtual office needs! Renee, the office manager, is outstanding—professional, friendly, and always helpful. The team answers calls promptly and makes a great impression. Highly recommend Imperial Offices in Troy!”
“THE UPS STORE ON WOODWARD AVENUE IN BIRMINGHAM IS A TOP NOTCH STORE... THE STAFF IS FRIENDLY, HELPFUL, VERY KNOWLEDGEABLE AND EXTREMELY PROFESSIONAL ! I HIGHLY RECOMMEND THIS STORE AND ITS ASSOCIATES ! FIVE STARS ALL THE WAY ….”
“Very nice and friendly staff. Amer is amazing to deal with and is always very helpful. The place is always very organized and their prices are amazing. I do all my mailing with them and always have a great experience. Highly recommend!”
“Great location for Detroit downtown returns, amazon returns, or if you want to send or receive mail. Only reason why I gave it four stars, because the parking is very tricky”
“The attendants in the store are the best. The young people who work there are so helpful. I had a couple of artifacts shipped from there. I felt secure with their explanation of packaging, and I felt very comfortable with placing the shipments in their hands.”
“Hello, thank you for offering such great service, friendliness and support. I came in to ship out a laptop that I sold and I did not know how I could securely package it without causing damage to it the representative Sam assisted me very well thank you. Will be visiting in the near future.”
“Always a fantastic experience at The AmeriCenter building in Troy thanks to Suzanne and Ashley! They are incredibly professional, friendly, and efficient. From the moment I walk in, they greet me warmly and ensure everything runs smoothly during my visit. I highly recommend their services and am grateful for their excellent customer care!”
“I love this location and I can see why it is busy at times. The customer service is great Mory, Tayler and Dorian! Everyone is always so willing to help and they are so knowledgeable ☺️”
“I received amazing customer service from a young lady who works here. I've never returned a package before but she made everything so easy and simple for me. She literally went above and beyond to help me. THE YOUNG WOMAN NEEDS A RAISE AND A PROMOTION! To be honest she really needs to be made CEO”
“Absolutely great store for shipping UPS. I usually drop off with things already packaged using a third-party shipping label. But staff here are always wealth being in friendly. And it’s a convenient location to work and home.”
“Visiting UPS stores I know the lines can be out the door. Today's experience surprised me and I was in and out within 3 minutes. The staff was very friendly and I could see they were busy with all the packing of things to go out via UPS or other retail services that allow returns.”
“This particular store ROCKS! People are in and out very fast. I had to fax a 5 page correspondence to my insurance company and was able to get that done also. Others in line were mentioning how fast this store is also. 14 and John R”
“Quick and polite service. I really appreciate they were open until 4pm on a Sunday. They were pretty busy with Amazon returns, but the line moved well. One of the employees was a trooper trying to help a customer roll up a mattress to fit in a box. Watching that was 5 stars by itself. Would definitely recommend this place and would use again. Parking is between the store and the gas station next to it.”
“My favorite UPS store for returns, they assist with packaging and dont haggle you about not having your own tape for package returns! In and out quickly most of the time!”
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“My first time at this establishment and I was very pleased with my experience. A great family owned business with very helpful and friendly staff. I will be back!!”