Oil Change in Howell, MI

“I’m a little late to writing this review, but I wanted to make sure I took the time to leave one! I’ve been coming to Big Ray’s Quick Lube for a few years now, and my family has trusted them with our cars for years as well. They are genuinely the only place I feel completely comfortable taking my car for an oil change or any of the routine services it needs. Everyone is always so kind, helpful, and willing to go the extra mile to make sure you’re taken care of.

About a month ago, I went in for an oil change and discovered that my coolant cap had actually melted due to an issue caused by a previous mechanic. Eli was incredibly kind and made sure to get everything taken care of for me. He replaced the coolant cap, replaced my coolant, topped off my other fluids, and made sure everything was good to go before I left.

What I appreciated most was that Eli took the time to fix something that technically wasn’t even their responsibility in the first place. He didn’t have to help me with the issue caused by another mechanic, but he went out of his way to make sure my car was taken care of. He was also very efficient, gave me a great discount, and didn’t charge me an arm and a leg for the additional work.

Eli was genuinely so kind, helpful, and professional throughout the entire experience. It’s people like him who make you feel like you can actually trust the people working on your car, which is not something I take lightly.

I truly don’t trust anyone else with my car the way I trust Big Ray’s. My family and I have been coming here for years, and they consistently provide great service while treating their customers with kindness and respect. I especially wanted to recognize Eli for going above and beyond for me this time.

Thank you to Eli and everyone at Big Ray’s Quick Lube for always taking such good care of us and our cars! I’ll continue coming back and recommending them to anyone who wants honest, efficient, and reasonably priced service! 🚙”

“Howell is lucky to have Roy's. Roy and his team are top notch professionals who go the extra mile, pay attention to detail, and can think outside the box when necessary. I won't trust anybody else and there is no reason to after getting to know Roy and his team's capabilities. I live and work in the area and have mentioned Roy's to many people and the recent project they completed for me and I am astounded by the amount of people who know Roy and have trusted his shop and have glowing things to say about him and his business. That is what I call exceptional!”

“It all starts with the owner and Randy is a good honest person who spends a lot of time at his business. He has good guys working for him and he wouldn’t have it any other way. They are quick, their prices are fair and they do good work. They clean things up… no drips of oil after an oil change. It’s a no sales pressure place, I have been going there for years and I highly recommend them. Good people there!”

“First time going to this place and the service was so quick and affordable. The staff were so friendly, and promptly greeted me. I look forward to making this place my new go to. Thank you!”

“They’ve always done a good job. They discovered I had a leaking head gasket and didn’t proceed with my oil change since it would just get dumped when I need to get the work done in a few days.”

“My teenage son had an unexpected vehicle emergency that caused his truck to not move while in reverse. Grand Oaks got him in same day not only for a quote but to completely fix the issue (they even had to order a part). They didn't gouge us on the price and were helpful and pleasant to him. This was the first time we've used them but the positive experience encouraged me to call them when I needed brakes. We had another great encounter, fast, quality work and the cost was budget friendly too. Tom was informative, nice, and got the job done within hours for me. Highly recommend Grand Oaks!”

“I don't automatically default to five stars, but this shop deserves it!
I went in for a small fuel leak, they spotted the issue, fixed it with a cheap/easy 'patch' and said the paperwork would take longer than the repair, 'don't worry, just come back when something big happens'.
Wow -- customer service, interested in fostering a relationship instead of just making a buck and honest all at the same time? It's a pleasure doing business with you, and you better believe I'll be back.

Thanks guys!”

“I’m a new customer who picked up new tires and an alignment. The service was timely, complete (car feels and handles great now), and honest - they told me about a bent rim I already knew about without trying to sell me on anything. Costs a little more than other tire places, and they charge 3% on any card purchases, but it’s well worth it for supporting a local shop and receiving non-predatory assistance. Will be back if I need em!”

“Stopped in to have oil checked. Justin was very helpful and said oil was clean and not due for an oil change yet. Thank you for your honesty. I will definitely go back when it’s ready for service.”