Kia of Jackson offers a positive experience for both sales and service. Customers appreciate working with knowledgeable and friendly staff, such as Jerry, Naomi, and Ed, who are professional and easy to talk to during the car buying and servicing processes. Many reviews highlight the excellent communication and care received during service visits, including thorough cleaning of vehicles and timely notifications for parts replacement. While some customers noted the need for a credit check before a test drive, overall satisfaction remains high. The service center is praised for its attentiveness and dedication, with many returning for routine maintenance and repairs. Kia of Jackson is recognized for its commitment to customer service, making it a trusted choice for purchasing and maintaining Kia vehicles.
Had a great experience at Kia of Jackson! Highly recommend Samantha. She is very knowledgeable and helpful!
August 2026
This was my second time buying a car from here and my first Kia and both times Joe was great to work with. He walked me through the whole process and everyone I encountered was friendly and helpful.
July 2026
Kia of Jackson staff are very friendly and knowledgeable. Jerry Marshall find us a vehicle that we wanted. Highly recommended this place.
