Verizon Wireless Authorized Retailer TEAM Wireless serves the Midwest, offering the latest smartphones, tablets, and wireless accessories. They are also a full-service device repair center and a WeBoost Authorized Retailer, providing signal amplifiers for home and vehicle use. TEAM Wireless prides itself on great customer service, and their employees understand the importance of wireless technology in their customers' daily lives. Customers praise the exceptional service they receive from TEAM Wireless employees, such as Xavier, who went above and beyond to assist a 91-year-old customer, and Ibraaheem, who has been consistently helpful and knowledgeable in addressing any issues that arise. The store may sometimes have a bit of a wait, but customers appreciate the great service they receive from the friendly and capable staff. Customers have had positive experiences with TEAM Wireless, whether they needed a new phone, accessories, or plan adjustments. The in-person interaction and support they receive from the sales team are highly valued, complementing the phone-based technical support.
Although we were at the store for 3 hours trying to troubleshoot a password problem, EB and Xavier were extremely patient and helpful.
August 2025
Xavier went above and beyond for my 91 year old mother who doesn’t really know how to use a cell phone. He was amazing and definitely deserves a job well done.
August 2025
Been a loyal Verizon customer for over 10 years. And I have to say I'm still gonna drive all the way across town just to have Ibraaheem take care of us. He is on top of his stuff and knows just what to do when any problem arises. Thanks for your loyalty to us as well!
