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8:30AM - 5PM
2323 Port Sheldon St # 102, Jenison
Electronics
“Hallie was the most awesome AT&T employee I have EVER dealt with. We had many issues transferring phone service from Verizon, and updates to new phones, but Hallie was patient, apologetic, and most of all a pleasure to deal with for many hours!”
“Came in to the store to purchase accessories for my new Galaxy 10 Ultra and Ryan was the man and hooked me up with everything I needed. Everyone in the store was helpful and very pleasant to work with. Got in and out in no time! Would definitely recommend this store ?”
“We had great customer service with Nawara Brothers Home Store. R. J. was our salesman and was very flexible and easy to work with. The appliances we purchased are great.”
10AM - 8PM
3198 44th St, Grandville
Electronics
“I recently switched from T-Mobile to AT&T for my cell phone service and after a couple of weeks, I realized I was very unhappy with my service with AT&T. I decided to switch back to T-Mobile because they had much better service. Ray at the T-Mobile store was incredibly helpful throughout the entire process. He made the transition smooth and hassle-free, addressing all my concerns and ensuring I got the best plan for my needs. His professionalism and excellent customer service were greatly appreciated. Thank you, Ray, for making my switch back to T-Mobile a positive experience!”
“Just came in for the first time looking to start collecting Pokémon cards with my siblings as a new hobby! Didn't know what to expect, but did some research before hand on some packs we were interested in. We came in and left here with such good vibes! Diego was super kind, shared his thoughts, and helped my little sister and I choose our first booster packs together! We bought a Scarlet & Violet 151 Booster Bundle (great pricing, lower rates when comparing to online competitors). Out of the two booster bundles that were in stock in the glass cabinet at the store, we let Diego decide which one to bring home with us. We opened up the booster packs as soon as we got home and pulled a Bulbasaur #166!! Could not express our excitement. We will definitely be back and have this be our go to place in continuing our collection. THANK YOU DIEGO!”
“Daniel has never been anything but helpful and kind!! Definitely recommend to everyone in need of a good phone service for a great price, wish we would have switched to metro sooner!!”
“Me and my wife came in to get new service and phone and wireless internet. We needed phones immediately and we it wasn't easy. Was there for over 2 hours figuring it out. Jun. 27 2024 @ 2p He worked his butt of to get it done and walked out with what we needed. Thanks man. We will be back.”
“This is a review that is unsolicited and from a high expectation individual. Streamline met my expectations and was quick to resolve and review any concerns I had. Their recommended custom sound bar ended up be exactly what I needed. The Samsung Q90 LED 4K picture is fantastic. Would I do it all over again? YUP...with out hesitation.”
“Ahmad is the best representative I have ever had the pleasure of working with. I showed up just as he was closing and he stayed open to help me transfer my device because I was locked out of my phone. By far the best service I have ever received and I will never go to another store for any of my cellular needs!”
“Awesome store! The employee was great, very helpful and pointed out the way so we could get our hands on the new games we were looking for. So if you are by the mall but don't want to get stuck in line or ignored by the employees busy with the volume of customers they striggle with, look no further! We left happy and didn't have to wait forever to buy a few games!”
“Staff was very helpful with setting up a SIM card and plan for my international guests who were here for a short visit. Very professional - highly recommend this location!”
11AM - 7PM
2017 Division Ave S, Grand Rapids
Electronics
“I had thee most amazing experience in this location! The employee Andie (I hope I am spelling her name correctly) went above and beyond to get me and my needs taken care of. I have not had many positive experiences in phone stores, but she made my day so much better! I can't thank her enough for everything. I definitely recommend checking out this location and getting the assistance you need from them.”
“It was on Monday for a phone call and the two girls were very helpful and incredible even though there were a lot of people...they treated me wonderfully...I will return very soon incredible service from Metro”
“Bryan was amazing. Answered all of my questions. He was able to save us some money which is always a win. I left with exactly what I wanted. Excellent customer service!”
“Absolutely fantastic service.
I dropped my phone and broke the camera this morning. I only had a small window to get a phone after work. I had little to no expectations of actually getting a *phone*, let alone getting the entire experience I got.
Jackie and Maria sat and answered all my questions, even though it was nearing closing time on a Friday night. And before we were finished they had already called another local store (44th and Clyde Park) to have a case and charger set aside since they didn't have one in stock for the phone I chose, and didn't want me taking the risk of breaking another camera. Incredibly thoughtful.
I'll be changing this store to my "home store" and driving across town to come here from here on out.
Thank you! (And thank you to the lady at 44th and Clyde Park too!)”
“If you are in need of a good CB Radio or just need a little work done to your CB, go see Bear. Great guy with good knowledge and skill. I bought a general Lee CB radio and it works beautifully. He also tuned the antenna and I could not have asked for better work. I will definitely be back for anything else I need.”
“Team is friendly, keep a well-organized store, and are very helpful whenever you have questions. I recently was quoted a better price by another store on a PS5, and they honored that quote, even though the other person was wrong. Never had a poor experience at this location, other than them occasionally being closed due to being short-staffed.”
“Everyone is always polite and helpful. It's not easy to get into (unless you're coming off of 131), which actually keeps it kind of peaceful and secluded... At a busy intersection.”
“Jorge is most definitely appreciate and should be recognized for his hard work. Gives competitive prices and always helps out regardless. Would recommend him for anyone . Friendly and honest”
“This store is awesome, always spend more than I should here because they have everything I need. Kind of long lines with more self checkout than people but they do move it along quickly.”
10AM - 7PM
3452 Alpine Ave NW, Grand Rapids
Electronics
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
“The lady at the front was amazing. Walked with me through the store and made sure I got what I came for. She was super pleasant and friendly. Went above and beyond her job duties!”
“Looking to build our Mobile Relaxation Station with Meta Quest Virtual Reality systems… so I wanted to see if Best Buy was my… Best Buy! ?? I had such a great experience with Jordan, Dyllon, Mitch, Parker, and Matt. Everyone was professional, knowledgeable and engaging. Thank you all for all of your help and assurance on my Technology quest.”
“We've been loyal customers to this specific location for 10+ years and we've never been disappointed. LITERALLY THE BEST SERVICE! If I'm on the other side of the country, I will fly back just to come here because I KNOW I'll leave satisfied.”
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“Came in needing to shorten my coaxial cable, and put a new end on it, Dan fixed me up, very helpful in identifying that it was good quality and worth using. He charged me a slight fee for the new end. I needed a quality surge protector and he fixed me up with the right on for my t.v. and electronics. They have reasonable prices and carry good quality home entertainment products/systems. Buy local!”