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“My husband and I needed new phones. Terrill and his coworkers set us up with new phones at the best deal we could find. He transferred all the info from old phone to new, and answered all of our questions. When I went back to the store with a question about syncing calendars, his coworker was able to take care of it quickly and successfully. Any time I've gone to that store, everyone has been kind and most helpful. Thank you!”
“Wonderful place to go to, they take care of you immediately if it's possible. The gal here, very intelligent and knows what she's doing. Good place to go.”
“I came to this store because my store was rude to me. I spoke to Andrew the store manager and he was wonderful. I didn't have to wait at all, he had so much knowledge and helped me get a new phone that I love. Service was absolutely wonderful. Will definitely come back here”
“Great Customer Service, i prefer working with Victor he has patients, he will make sure your questions has been answered and the reason for your call has been resolved before disconnecting call.”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“"I had the pleasure of visiting boost mobile recently and I must say, it was a fantastic experience. Mo I call him Dobay the owner, is an exceptional individual who goes above and beyond to provide top-notch service. His expertise and passion for phones are unmatched. Not only does he offer a wide range of products at competitive prices, but his friendly demeanor and willingness to help make the shopping process enjoyable. The store itself is well organized, clean, and inviting. I highly recommend visiting boost mobile for all your phone needs, you won't be disappointed!"”
“I recently switched from T-Mobile to AT&T for my cell phone service and after a couple of weeks, I realized I was very unhappy with my service with AT&T. I decided to switch back to T-Mobile because they had much better service. Ray at the T-Mobile store was incredibly helpful throughout the entire process. He made the transition smooth and hassle-free, addressing all my concerns and ensuring I got the best plan for my needs. His professionalism and excellent customer service were greatly appreciated. Thank you, Ray, for making my switch back to T-Mobile a positive experience!”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“I came in with a phone issue after 3+ hours on the phone with various support specialists.
After coming in person, Alex was very helpful. She clearly knew what she was talking about but got it across in a way that I understood what to do next. Shoutout to them for their help!”
“Outstanding experience!- we left T-mobile after being a long time customer as they are going down hill and the store in BC has especially horrible customer service. We stopped in the Verizon store on 84th with lots of questions and the team spent a ton of time with us and felt like they really value and take care of their customers. Highly recommend this store. So glad we changed!!”
“I feel absolutely compelled to sing the praises of Justin Sharrow.Justin has been an absolute dream to work with.From the minute that I met Justin he not only was super easy to talk to, he really listened to my concerns and had solutions for problems.He stayed late, came in early and all to just help me give the best possible experience to our guests. He went above and beyond to ensure a good outcome for this upgrade.Give this man a raise.Thank you so much for employing someone like him who does your brand proud.”
“Just leaving a note for the awesome Assistant Manager, Alex. I came in today while they were clearly inundated with other guests. Alex greeted me happily upon arrival and let me know he’d help as soon as he could.
Despite the very clear handful he was dealing with, he checked on me twice while I waited and when he was able - he began the process of changing out my screen protector. I even noticed that he was able to assist his team with their questions while dealing with multiple guests himself. Great multitasker and seemed like a genuinely great person.
I’ll seek out this location just for the amazing customer service.”
“I had some misunderstandings with this store and I brought it to their attention, they were very quick in handling the situation and doing everything and anything to make sure I felt like the situation was resolved as fast as possible! I have to applauded their efforts customer service of that level is not something you experience very often these days!”
“Nice caring person works there he helped me a lot at the Burton and Kalamazoo area he the dude to go to he will hook you right up the nicest person in the world I ever met”
“I've come to this location twice - a couple of months ago to sign up for their internet, and again last week to add a family member to my plan. Both visits went extremely smoothly, I was able to get what I needed quickly and with all of my questions answered thoroughly. T-Mobile as a company places a lot of restrictions on what customer reps can do in store versus what they make customers do over the phone, but these reps are very knowledgeable and can help guide you through the process. While waiting, I also watched them patiently help older customers with questions that are more technology based than phone service based, but they helped with a smile anyway. Wyatt was my most recent customer rep, and I had a 5-star experience. Thank you, Wyatt!”
“I2K owner, Andy is helpful and returns calls and answers emails. The internet is good for country internet. No data cap. Thankful it is not satellite. Cathy Grand Junction, MI”
“This location is always so busy, but the staff is so friendly and knowledgeable. Kori is especially pleasant and helpful. She's always smiling, friendly and goes above and beyond to make sure her customers are happy when they walk out the door. Definitely recommend this location and recommend you see Kori for the best customer experience.”
“Chad and Jeriko were great. Jeriko saved us almost $40 on our monthly bill by reviewing our current family plan and that wasn’t even why we went in. Jeriko also sports a great stash. Said he works there 5 days a week. Best Verizon experience I’ve had.”
“As an existing Verizon customer, I visited this store after a frustrating experience at the Apple Store regarding the battery life on your IPhone SE. After a short wait, Charles approached me and carefully listened to my issue. He immediately acknowledged my stated desire not to buy a “new phone” as Apple had pushed. He looked through my settings and made some VERY astute observations and modified some settings with my permission. I am happy to report these changes were effective and I am one VERY satisfied customer. Thank you CHARLES!”
“Great experience getting a new phone today! Donte was kind, helpful, and efficient. He reminded me to use my rewards to get a discount on a new case and some chargers, too!”
“This location is very clean and the atmosphere is great. Also this store is very busy but because of the help of the manager Jon I was in and out in less then ten minutes, I'm patiently waiting on a text review so I can give this locations all tens.”
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“Fantastic ! ! ! We wanted to switch to Boost to get away from our LARGE monthly bill with another provider. They went out of their way to get us fantastic Smartphones and an excellent plan! I highly recommend these guys! Thanks for everything!”