“Always a great experience stoping by this ATT store for all our phone needs and Internet way more than the store done at 44th st Always rude and not patient with customers”
“My husband and I needed new phones. Terrill and his coworkers set us up with new phones at the best deal we could find. He transferred all the info from old phone to new, and answered all of our questions. When I went back to the store with a question about syncing calendars, his coworker was able to take care of it quickly and successfully. Any time I've gone to that store, everyone has been kind and most helpful. Thank you!”
“Once I switched from cable to Iactivate I have not went back!!! Excellent customer service anytime I need anything!!!! If you’re thinking of getting Iactivate I’m here to tell you make the switch you will for sure be satisfied!!!!! And if you need anything fixed they are definitely the place to go as well. Best service all around!!!!”
“I don’t even have words for the terrific service I received from Sean M. Had I met him before a series of unfortunate events, I would’ve stayed with T-Mobile. He deserves a raise, a gold star and whatever else your company can do for him. Don’t lose this guy. He’s a gem! His care gave me years of life back that previous encounters with the customer service department took away.”
“I give Meeka and this store a 5 star review but the company as a whole and their corporate rep is a big fat 0! Here is my story I am a traveling nurse who had to go see my patient upon arrival I learned their phones where off for nonpayment but they had receipts the payment had been made. Although it was made in store in Sparta the receipt said Texas! We went to the store and the owner was no help not offering refund and we called customer care which directed us back to the store said owner had to reprocess payment. The owner again refused so we went to Grand Rapids! Meeka right away was friendly understanding and professional total opposite of what we encountered at Sparta store. She contacted her corporate rep who took some time to get back to her, it left my clients without service another night a patient on oxygen no phones in the home working. I called Plainfield store Saturday and Meeka had some answers from her corporate rep. Unfortunately it was not beneficial for anyone but boost. They wanted my clients to go back to Sparta store for refund then make new payment over the phone or at another store. The problem we now are left with is it is Sunday my clients are on a fixed income and do not have another 100 in the bank so they have to wait for the money to be refunded before they can pay again. Tomorrow is a holiday and banks are closed 4 days have went by and at least 5 will go by maybe more. Meeka did ask for a credit to get account on but it was denied. I’m not sure why a credit is being denied if the client paid it’s not their fault the company put them in this situation and they are refusing to make it right! This is digesting business practices on corporate level shame on them! Thank you Meeka for being professional and understanding, you are what true Customer service is about and if I where you I would consider working for a company who cares about their customers…..if they don’t care about the customers do you think they really care about their hourly employees?”
“I recently switched from T-Mobile to AT&T for my cell phone service and after a couple of weeks, I realized I was very unhappy with my service with AT&T. I decided to switch back to T-Mobile because they had much better service. Ray at the T-Mobile store was incredibly helpful throughout the entire process. He made the transition smooth and hassle-free, addressing all my concerns and ensuring I got the best plan for my needs. His professionalism and excellent customer service were greatly appreciated. Thank you, Ray, for making my switch back to T-Mobile a positive experience!”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“Outstanding experience!- we left T-mobile after being a long time customer as they are going down hill and the store in BC has especially horrible customer service. We stopped in the Verizon store on 84th with lots of questions and the team spent a ton of time with us and felt like they really value and take care of their customers. Highly recommend this store. So glad we changed!!”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“Joey at this t mobile location is the best. He was patient and helpful. I am so happy to have left V. I am saving money and have better cell service! Thanks Joey!”
“Last night Feb 19 2026 my wife and I showed up a bit before closing to get a transfer pin number that had been screwed up by another salesperson years ago... Tanner spent time getting our problem straigtened out even after closing time to make sure we were all set before leaving. Tanner clearly went above and beyond for someone he had never met. He is a great kid who shows he cares about customers. World needs more people like him.”
“Arely has the best customer care services.
She was supper helpful to me and friendly.
Explained all that needed for my new phone to work. Helped me download the right app into my new phone.
I'm grateful that she knows her job well and gives it her best to serve the customers.
I will recommend her to anyone I come across.
She has so much patience and understanding on how to help the elderly and people who have basic English.”
“I love the place , I got an iPhone at a good price and I love it , I recommend coming here for good deals and kind establishments ? thank you boost people ??”
“Nice caring person works there he helped me a lot at the Burton and Kalamazoo area he the dude to go to he will hook you right up the nicest person in the world I ever met”
“Kyle was an amazing associate and made my transaction very seamless. He answered any and all questions, leaving my experience stress-free! He also left me his business card in case I had any further questions - thanks Kyle!”
“After literally spending hours on the phone with the XF online chat agents, they could not solve my problem. They suggested I go to a physical store. I did. The store rep solved my problem in 15 minutes, literally. Sometimes, there really is no substitute for just talking to someone face-to-face.”
“I am as surprised by this 5 star review as you are, but today I experienced top notch customer service from Chase at this Verizon store. He solved an issue that seemingly no one else could, one that I had spent 6 hours trying to resolve. It had to do with an apple watch (not worth explaining). Wish everyone was as helpful as Chase!”
“Chad and Jeriko were great. Jeriko saved us almost $40 on our monthly bill by reviewing our current family plan and that wasn’t even why we went in. Jeriko also sports a great stash. Said he works there 5 days a week. Best Verizon experience I’ve had.”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“This location is very clean and the atmosphere is great. Also this store is very busy but because of the help of the manager Jon I was in and out in less then ten minutes, I'm patiently waiting on a text review so I can give this locations all tens.”
“This is the best vape shop in town. The staff are always extremely friendly and welcoming, and there’s a great selection at great prices. Definitely recommend this store.”