Verizon's store in Lansing offers excellent customer service and a wide range of mobile and internet solutions. Customers appreciate the staff's professionalism and willingness to help. One reviewer highlighted how a staff member named Sam made the transition from another provider seamless by allowing a trial period with both services. Another customer praised Kadison and Madison for their patience and support in resolving a complicated issue, ensuring everything was settled before leaving the store. The store manager has also received commendations for handling difficult situations effectively, going above and beyond to advocate for customers. Brandon, another staff member, has been recognized for his efficiency and professionalism when assisting customers with phone upgrades and plan changes, completing transactions quickly and smoothly. Overall, Verizon in Lansing is known for its friendly and knowledgeable team, making it a great choice for anyone looking for mobile services, 5G home internet, or business solutions. Customers can visit the store in person or schedule appointments online, with options for in-store pickup and delivery available.
I returned items but the charge for said items still haven’t come off my bill after 3 weeks
January 2025
I was having problems with my phone. Took it to the okemos Verizon store. That's where I met Dexter. He took care of everything. Thank you Dexter for the great service!!
October 2024
Verizon, it costs a lot, but the people are friendly.
