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8:30AM - 5PM
1280 East Big Beaver Road suite b, Troy
Medical Supplies
“I had the pleasure of working with Amy this past Monday. She was very knowledgeable and thorough regarding the equipment and its use. Since this was very new for me, Amy made sure to go over every piece of the device step by step and gave me detailed instructions. I have not used the device just quite yet, but I feel very prepared and motivated to use it.”
“Venal was Very polite and arrived in the time he mentioned on the phone. It is so nice to have such a kind and punctual gentleman to switch the wheelchair out for us.”
“The tech that was sent to drop off the oxygen supply for my father was kind and showed great patience! It was a must for my mother as she can be difficult! I am grateful for her positive attitude, knowledge and would absolutely recommend Hart Medical Equipment's services! Thank you again for your patience!!!”
“Very good customer service. They just a drugstore. That’s the point. Don’t sell drinks, candies or food. Because of that they are more focus on their core mission. To provide prescription drugs to the customer. They do this well.”
“We use them all the time to order vaccines and other medical supplies and they have been fantastic. We have used them for 2 years now and find they are cheaper than McKesson.”
“I was in desperate need of a 4 wheeled walker. no Binsons locations had any in stock. Called at least 10 other Durable Medical Supply company’s and none had in stock. Med Suppy had them, gave my insurance info with my Doctors. Order. Then we hit a snag. Med supply requested 2 times to get chart notes needed info, I called doctor again. Finally got word from Lana at med supply they got all information they needed and I could pick up or have delivered.I really wrote this review to praise Lana, who kept me in the loop and kept re requesting required chart notes. Management she is a gem, take good care of her. Pleasant as could be!”
“I came here to pick up my grandmothers wheelchair and I just have to say that V went absolutely above and beyond with providing me an amazing service. Very attentive, helpful, and so were the other lovely women. I will be recommending this facility to everyone!!! Thank you for the amazing service and A+ communication that made my day so much easier!!”
“I recently needed to get wrist braces for myself & a knee brace for my wife.
Amy at the Troy location on Rochester Rd. was super helpful.
We also inquired about some Lift Chairs, which we might purchase in the near future and Amy was very helpful in explaining the functions.
No pressure sales talk. She was very knowledgeable about all the equipment.
I would highly recommend this location. Be sure to ask for Amy, for the best service.”
“Today I five star treatment at Hart Medical 1st I was greated by the receptionist very gracious. Then I had training for a c-pap machine my instructor Benny A was very knowledgeable.”
“Fantastic customer service and care! I placed an order online from this store yesterday but the item had unfortunately just run out of stock. They immediately refunded my money before I even knew there was an issue AND they called to leave a message letting me know they had done so. This business does right by their customers and I highly recommend them!”
1 - 4PM 9AM - 12PM
20215 Middlebelt Rd, Livonia
Medical Supplies
“I have "MY PERSON" at
Midwest. BRADLEY DULONG. Respitory therapist. I felt my machine required something. My 3rd one. Bradley is professional but so much personality. He's just a happy man. I picked it up. All!! Whatever he does. My compliance report, ran some tests on it. Made sure script was correct and calibrated.Even the way he put machine back in case all nice and neat. He represents the company extremely well. And his sharing of great information on the importance of these machines. Thank you Mr Dulong. Stay well.”
8:30AM - 5PM
1500 W Big Beaver Rd #104c, Troy
Medical Supplies
“At Care One Medical, I had a pleasant experience when picking up my CPAP machine. Todd Hobbs was very polite and professional, helping me out to pick the right mask and teaching me how to use the machine properly. When I had questions a few days later, I left a message and at the end of the day, Todd was able to get a hold of me and return my call and explain some things to me that were normal that I needed to know about. I thank you Todd for your help and I thank Care One for providing my new CPAP machine for the first time. I am already feeling some of the effects by having a little bit more energy than what I did before.
Thank you again.”
8:30AM - 4:30PM
1967 Woodslee Ave, Troy
Medical Supplies
“My salesperson Chet, does an outstanding job in finding me the right chair from power assisted to Manuel all the way to fully electric. The service department always have the answer to my issues and they always keep me moving.
Excellent Company and would HIGHLY recommend them.
15 year loyal customer.”
10AM - 6PM
30475 Woodward Ave, Royal Oak
Medical Supplies
“Extraordinary customer service from representative! Very professional, courteous and extremely helpful. Gave above and beyond service. Chantay was working alone for awhile but still acknowledged every single customer!!!!!
⭐️⭐️⭐️????⭐️⭐️⭐️”
“Really good, excellent product provided! . Pretty quick shipping.
Difficult dealing with insurance coverage, and their return policy in the case of insurance dispute is TOO short.
They shipped the product before ensuring it was 100% covered, using normal shipping. And their return policy is 15days from shipping.
I was ON TOP of it, so no worries for me. But--definitwly be on top of it.
Too expensive not to be!”
“Unbelievable experience with the DME source. I worked and continue to work with Bianca and she is super knowledgeable, fast to respond and friendly. I was able to get my breast pump with little to no effort on my part, Bianca handled everything AND even put me in her planner to follow up 3 months later when it was time for replacement parts so I didn’t have to. That is customer service and a rare thing in this day and age. Thank you, Bianca!”
“I do like your products but can you PLEASE make a newer, USB-rechargeable version of the electric ear dryer?
Its current form, relying on AA batteries is very outdated!”
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“Mobility City was very helpful to go from rental to purchase a previously used bariatric scooter over the phone at a discounted price. I was very happy when I picked up my scooter at my destination!”