“I’ve never had a poor experience at this location. All team members are so helpful and kind, even when they are busy. Special shout out to Jason who has helped me with many print jobs. Thankful to have this store so close.”
“Honestly every time we use Pack & Ship Plus it's brilliant service! Ryan is so professional, help, and always makes it easy (even when shipping internationally).”
“A longtime customer of this branch. The staff are very helpful and welcoming. I am always in and out in no time. The most notable benefit is the personal experience. Tim knows what I need before I even ask for it. Great staff and service!”
“Marlon is THE ABSOLUTELY BEST!!! I came in feeling defeated!! He showed so much professionalism and made me smile!! He helped me over and BEYOND what I was expecting!! I can tell he takes pride in his position and works hard to ensure the customer is satisfied!! He needs a RAISE ASAP!! I promise you because of him my day has TURNED AROUND FOR THE BETTER!! Thank you so much!!”
“Hallstarz is a top notch company!! I had a major event that i needed the works for! Flyers, posters etc & they worked tirelessly to ensure i had what i needed! Everything looked great and the professionalism was second to none!”
“We had a unique need for a crate and spoke with a few companies. From the beginning, the team at Craters & Freighters were very professional and great to work with. Not only did they come through with an incredible final product, but they suggested design-improvement ideas to keep our product safer which other companies didn't even consider.”
“I came here to notarize a document. I made an appointment online which was really spectacularly convenient. The notary was fast, efficient, and kind. One of my best experiences at a UPS store ever.”
“Outstanding service! I cannot say enough about how great it is to work with Goin' Postal of West Bloomfield. I use them for personal and business and I have always been treated great!”
“Sylvia is fantastic with customer service. She is warm, genuine, and helpful. Happy to come back again and again. Huge contrast to experiences I've had at the same location in the past.”
“I came into town and needed 20, One sheet Obituary (with picture), I not only received quick printing I received the expert knowledge on best size Picture this helped because it would have been difficult to find a larger frame in time for the funeral service. Oh i didn't tell you that this was 9am the service was at 2pm and it was a beautiful service.thank you”
“I frequently stop by this UPS store on my way home from work (at least 4 days a week). On every visit, I have been met with the nicest employees and best customer service!Unfortunately, I don’t know all the employees names but I do want to thank London, Jenna, and Brandon for their amazing service!I just moved and will no longer pass this location on my way home. Even though my new commute passes two other UPS Store locations, I would be willing to go out of my way to this store.”
“Rahim was extremely professional and is a great credit to FedEx. I would recommend this branch for as long as he is employed here. I needed to send a package, had a discount code incorrect, and he helped me find what I was looking for. While attending to my shipment, he was courteous to other customers entering the store by acknowledging their presence with a pleasant greeting. He was diligent and knowledgeable in his duties and displayed confidence and professionalism at all times.”
8:30AM - 7PM
3334 Rochester Rd, Troy
Shipping Centers
“This is my go-to UPS location. I have had good experiences at this location. Staff is awesome here and friendly and very helpful. I am usually in and out in 5 minutes. Only complaint is the parking can be cumbersome here depending on time of day with local school main road next to entrance.”
“Great business but THE HOURS OF OPERATIONS should be extended. The hours are hard to work with when some people work 9-5 jobs and there's no weekend hours Monday through Friday. I wish they had extended hours. Overall I love the business and the staff is always nice and helpful.”
“Ramona was extremely knowledgeable and I would recommend requesting her services. Not only did she help me print my documents correctly, Ramona also was kind, joyful, and a true pleasure to work with. She was devoted to making sure that my resume was printed perfectly !!! Ramona is a valuable asset to the FedEx Office Birmingham location.”
“What a magical touch it was! The owner was wonderful. He brought that magical touch my box needed. His package was amazing and fit perfectly in my box. Shipping costs were reasonable.”
“Excellent people. Keeps the customers’ best interest and provides excellent suggestions. Courteous service. Nice conversations. Happy place. High quality outputs.”
“I get a lot of business prints done here. Denise has always been super helpful. Whenever there's a print issue, she seems to always find the problem and handle it. I will continue to use this FedEx location as long as Denise is here.”
“Ordered some documents printed online. I appreciated the personal phone call from Riya letting me know my documents were ready. There was no wait when it came to pickup and the documents turned out exactly as ordered. I would use them again for printing services in the future.”
“I recently had an exceptional experience at my local UPS store. The customer service I received was truly outstanding. From the moment I walked in, the staff was friendly and attentive, making sure to address my needs promptly and with a smile. They went above and beyond to assist me with shipping my package, providing clear information about the different shipping options and ensuring that I had all the necessary documentation.What impressed me the most was their willingness to answer all my questions patiently, making me feel like a valued customer. They even helped me pack my items securely, so I had peace of mind that they would arrive safely. The efficiency and professionalism of the UPS store team were remarkable.Overall, the exceptional customer service I received at the UPS store made my day easier and stress-free. I left the store feeling grateful for their assistance and would highly recommend this location to anyone in need of reliable shipping services and top-notch customer care. It's clear that the staff at this UPS store takes great pride in their work, and it certainly shows in their outstanding service.”
9:00 AM - 5:00 PM
809 Hartland Ave, Troy
Shipping Centers
“My company has just started getting into shipping out LTL and we've used various companies to ship out to our other locations. Any time I've contacted someone else, I've always felt like I was interrupting them. That is a different story today. I called Old Dominion and spoke with Kim Hedrick there to set up my delivery and then asked her a question about freight class and she was extremely helpful and took her time talking to me about they do freight classing items and sent me information that was able to help us out to better class our shipments. I greatly appreciate her taking her time helping.”
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“I needed a large seating chart board and table numbers printed for my wedding on Saturday and got great results from Kam at this location. Kam was able to help me out with quality service, chatted about paper and sizing options, and produced prints perfect for the occasion. We needed an additional file from my designer and Kam was patient while we waited. Would trust this location for future work, even in situations with tight deadlines.”