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“Went to Tuffy for an oil change and uesd a coupon. The experience was smooth and simple. Everyone was friendly and courteous. I would absolutely recommend Tuffy for your vehicle needs.”
“I walked in hoping to see, maybe drive, a CX90 I saw online before heading to a Jeep dealership to compare it to the Grand Cherokee L. -I never made it to the Jeep dealership. Ryan Samona loves Mazdas and knows his products. We got everything I was looking for in a new vehicle at a lower price point than I was anticipating, combined with Mazda’s Black Friday financing offer… well, I have my first Mazda! I picked it up on my birthday to find a big bow on the hood, snacks stashed all over inside, and balloons in the back seat. ?
Ryan took the time to show me how everything works and set it how I want it before I took off, but also provided a print out of all of the Mazda information links for future reference.
The whole team was great and beyond friendly. It was a Saturday and the vibe was more like friends hanging out watching the Michigan/OSU game. Very upbeat and happy.
Zach Sigler made the paperwork portion as painless as possible.
Thank you to everyone at LaFontaine Mazda - Livonia, but especially to Ryan Samona!”
“We had rented a VOLKSWAGON Atlas and we really liked it! So a week later we visited Lafontaine (Livonia) and our salesman was NOAH….he was friendly and knowledgeable about the vehicle and we drove off that evening in a 2026 VW Atlas! ! Noah gave us a great deal!”
“I’ve been a loyal Bill Brown customer for many years in sales and service. I’ve had nothing but great experiences since coming there, that’s why I continue to return.”
“MPA repaired my 2020 Subaru last month and did a wonderful job! I scheduled it around a surgery (so I would not miss having the car). Their team got the work done even faster than I expected. The car looks great, and it appears they even detailed the inside of the car. To top it all off, since I could not come and pick up the car because I could not drive yet, their porters dropped it off to me. I will use MPA again if I ever have need and recommend them to all those I know. One other special item, when I mentioned I had to have surgery multiple members of their staff wished me well and let me know I would be in their thoughts and prayers. That goes above and beyond standard customer service!”
“I took my trailer over to Hitch House USA to have my electric jack fixed after I totally screwed it up these guys as i was walking in they were walking out Working on it the man behind the desk URS was extremely polite and before We were talking about this and that They were done i am extremely pleased With service and would definitely come back and recommend anyone to come there Thanks guys tour the best”
“Service is done right the first time. Wonderfully helpful staff keep you moving and have a great attitude at whatever life throws their way. So grateful for this team of great folks!”
“Thank you Ron and David for getting me out of my 22 Ram, and into my 26 Ram! She’s absolutely beautiful! Everyone there did a great job when it came to checking in on me, and being positive and polite the entire time. If you need a new vehicle come see this team!”
“I went there because it was recommended on the Livonia FB page. Paul was the best he is friendly, knowledgeable. If he is not able to assist you he knows who to put you into contact with. Please support his business”
“Nicole and Mike were so friendly and helpful! I had damage from a Collison that another shop repaired and part of the molding kept coming off, nicole and Mike were so knowledgeable! Will definitely recommend them to anyone who needs any body work done!”
“Excellent, quick and knowledgeable service. Took me three places to get a oil filter. I won't name the other two big stores that I will not go to anymore. Sad cuz they're right around the corner. Instead of going a mile, I'll drive four. Thank you again sir”
“These people are awesome. Had an issue with my break line on my old school. They took the time to try every single fitting possible. When non worked out they gave me few for free to see if it works at the mechanic shop. Definitely recommend.”
“Dave and his crew took our 1940 Ford and went beyond on painting our fenders and running boards. He had made 3 different colors to help us make a decision on colors. Paint job was done so fast and turned out beautiful.”
“After getting rear-ended on 94, I was bracing for a long, stressful repair process—but thanks to the incredible team at Bill Brown Ford Collision Center, it turned out to be one of the smoothest experiences I’ve ever had with auto repair.
From start to finish, every person I interacted with was kind, professional, and genuinely helpful. Joe was my first point of contact and immediately set the tone—he was informative, patient, and made me feel like I was in good hands. Melinda was fantastic in getting everything scheduled and set up, keeping things moving quickly and smoothly. Stephanie really went above and beyond—she helped me get a small dent taken care of that had been driving me nuts, and I truly appreciated the extra care. When I picked the truck up, Thomas was just as friendly and professional, making the final step as seamless as the rest.
The best part? My truck looks perfect—like nothing ever happened.
I can’t thank this team enough. They made a tough situation feel easy, and that kind of service is rare these days. Highly recommend them if you want your vehicle (and your sanity) taken care of right.”
“I come back to this place because of the friendly staff and more than likely carry the part I need. If not they can usually get it. They are very helpful and treat you right and will do anything they can to help. Very knowledgeable too if I may add. Thank you Glendale for all of your help”
“We have always enjoyed working with Joe Schutte in service department and Chris in Quick Lane. They are both an asset to Bill Brown Ford. They are approachable, knowledgeable, and helpful with our car needs. We are very satisfied with the service we have had on our cars. We highly recommend them and this dealership-Exceptional!!!”
“The service purchased from this business was "detailing." To these guys, it's not a service but a life's calling! Ryan absolutely nailed those "details" and added thousands to a vehicle that's currently for sale. He may not have a medical degree but Doctor IS a proper title. Thanks Ryan!”
“I arrived at about 7:45 pm right before closing time with a basically dead battery that needed to be jumped to get from point A to B. The older manager and younger worker gave me a hand installing the battery and even stayed 15 minutes after closing to complete the task. (It was about 10 degrees out.) This occured on 1/31/26.”
“Very happy with their service and price. Dropped off a driveshaft for my Ford F-250. Got it back with three new joints, new center bearing, balance and painted. All for a very reasonable price. Can’t be beat. Thanks”
“All the staff including the receptionist and repair men were absolutely fantastic. they updated me consistently throughout the process of getting my car fixed, set me up with Enterprise smoothly and provided absolutely amazing customer service. I Would fully recommend this place.”
“I had an outstanding experience at LaFontaine thanks to the incredible team there. A special shoutout to Pam, who went above and beyond to help me lease the perfect car. Her dedication, expertise, and patience made the entire process smooth and enjoyable. Pam took the time to understand my needs and found me an amazing deal that I couldn’t be happier with!
Additionally, I want to extend my gratitude to Jose in the accounting department. He was incredibly efficient and transparent throughout the financial process, making everything clear and stress-free.
Overall, the level of service provided by Pam and Jose was exceptional. I highly recommend LaFontaine to anyone looking for a great vehicle at a great price. Thank you both for making this experience so positive! Will be coming back in the future.”
“Helpful staff inside and ordering parts is pretty quick and painless. This location hosts classic car shows in the summer, so a visit can be much more investing if you'd like.”
“In general this is a pretty good auto parts store that has the parts in stock or will get them in a day or so. what I do not like is they claim they turn rotors but every time I try to get rotors turned either the machine is broken or there's tooling missing or the guy isn't in. so either do the work or take the sign out of the window!”
“Great location with friendly and knowledgeable staff. If they do not have the part your looking for in stock they will do thier best to find it at another location close by and you can either have it transfered to this store or have it set aside for you to go pick up. I give them an 11 out of 10.”
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“Jeff Montagne, my sales person at Bill Brown, it’s probably one of the best sales persons I’ve ever had the opportunity to work with. Personable, professional… He really takes care of business and all of his customers.”