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“Kaley FOR PRESIDENT! This lady must have a cape under her collar. I went in and got just what I needed. The store is clean. All of the employees were friendly, however, Kaley was the best. I will be back.”
“Excellent !!! Price and customer service. ???. I have purchased battery's for years. Warranty exchange never a problem. I Recommend their spot whenever possible.”
“I bought a key fob replacement from an outside company and was given a lot of places where it could be programmed. No one would program my remote unless I bought one from them. I was referred to Batteries Plus (who was not on the list) and was told they could program the remote. The guy who programmed the remote (sorry, I can't remember his name) was helpful and professional and informed me about the process. It took them about 20 minutes to do the job. He phoned when he was finished. The cost, with tax, came to $90 which I gladly paid to have a fully functional remote.”
“I am leaving a glowing review for this company, even though I didn’t utilize them for repairs. Customer service is just as important as technical service, and they exceeded my expectations in that regard! The screen was shattered/black on my Samsung Galaxy S23, and I called them to see if they were able to do a same-day repair. They didn’t have the part in stock (would have taken 4 days for them to receive it), but they went above and beyond by referring me to a different company that they indicated typically has parts in stock and does good work. They even gave me the phone number and address, since I wasn’t able to do anything but make calls from my phone using Android Auto in my car. The company they referred me to had my new screen on in 1 hour! So again, even though Batteries Plus didn’t do the repair, they get a 5-star rating for being so incredibly helpful. For that, I will think of them for future needs. Thank you!!!”
“Young guy working parts and counter was very helpful, bought wiper blade's and he saw me struggling and him and coworker came to assist. Thank you guys a lot”
“I had a fantastic experience at O’Reilly’s Auto Parts! Matt was super helpful and knowledgeable, and he made the whole process quick and easy. He helped me replace my battery on the spot, saving me a lot of time and stress. I really appreciate the excellent customer service—highly recommend this location!”
“I've been a customer at this O'Reilly Auto Parts store since I moved to the Belleville area. This store always has the parts I need, and with the ability to order parts to the store the same day directly from a local warehouse it makes this location one of my favorite auto part stores ever. It's not just the convenience of having access to parts the same day for why I like this location but because of the great and very knowledgeable employees that work here. Without great employees like John and Acie this location would simply be just another auto parts store, employees like them truly make all the difference. I can take my questions here and be confident one of those two can answer my question or point me in the direction to solve my problem. I hope O'Reilly can truly see the worth of having great employees like them around because without them I would have no reason to choose this location over another store.”
“5 stars because if you don't find a unique battery anywhere else you may find it here. But other services are expensive. I am afraid if it stays this way they may also go out of business. Please support this business.”
“Keven at the garden city store was Phenomenal five star hill knew a lot about AC conditioners help me out with everything great attitude. I recommend the store to anybody just asked for Kevin.”
“Great service. Went way above and beyond to get the part I needed from the warehouse. Also delivered to my truck on the road rather than the shop. Def a great crew!”
“Very friendly and helpful staff. Very busy location and felt like they were understaffed. Took a lot longer than I thought it would to pick up a pre-ordered part.”
“as always, I like O’Reillys auto parts I’ve been going there since they took over Murray’s way back in the day, I had a bad product from a vendor, and they took care of me with a refund corporate check from my troubles, and a friendly smile along the way. This place is the best along with your people always plenty of parking, always a handicap access and a rock.”
“Checked in 5:00 am out 5:30 ! Broker said appointment is 5 am but i don’t think they have appointments they just start working at 5:00 am ! Couple more trucks showed up at same time ! No overnight parking , nearby is Bp with 30 paid parking spots .”
“Melvin went well out of his way to help my son. My son had nothing but great things to say about Melvin and how he went above and beyond for every customer. Melvin SHOULD Be THE lead Training Associate in CUSTOMER SERVICE for the Entire Company. Thank you Melvin for being the politeness my son needed today! MADE MY DAY!!”
“I went in looking for a cheap battery. They gave me a battery for $98. Actually, it was a little cheaper if I brought my old battery back, but they got me in and out. What no problem, great service clean? Environment.”
“Actually despite the appearance they did a great job followed up on my order status had the best price for my special order part and carried the parts to my vehicle. Customer service excellence”
“Came in for some wipers, and they went out of their way to help me install them. Sam came out to install the wipers and took time to make sure they were done right.”
“James always goes above and beyond to ensure I am getting the correct and best quality parts for my Cruze. I highly recommend this establishment to anyone looking for great customer service.”
“Young Manger on duty was very patient, very helpful assisting me in my quest to fix my exhaust problem, it failed, but I'm grateful for his help....didn't get his name but he had blue eyes... thanks, young man”
“I stopped by today to test what I suspected was a bad battery. Pat greeted, promptly checked my battery, confirmed my suspicions, gave me my options, and installed the new battery in the windy, blistering cold all in under 30 minutes. He was awesome and I’m so grateful for his help and fantastic service!!!”
“Same guys always working here, they know their stuff but give off the vibe that they are too bothered to help if you aren't a "car guy". Generally have good stock selection.”
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“In general this is a pretty good auto parts store that has the parts in stock or will get them in a day or so. what I do not like is they claim they turn rotors but every time I try to get rotors turned either the machine is broken or there's tooling missing or the guy isn't in. so either do the work or take the sign out of the window!”