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“There’s a reason they’re rated so highly. They helped me get my packages shipped to Florida and were very helpful ensuring my items were properly secured for transit. Definitely drive to this store over the one near Jefferson”
“Mary, Kathy (Cathy?), and Connor were so awesome, sooooo helpful, I had 24 packages to bring in by myself and the ladies jumped to help me ? And they scanned everything so fast, they run a tight ship here! Awesome crew :) A+++++++”
“Very clean space, the staff is always so kind and helpful with any DHL shipping questions, they also always scan and ship out their packages super quick! I’d definitely recommend!”
“I really love the young folks who work here. I’m very impressed.
I once was behind a fella who had to ship a makeup bag abroad to a visitor who recently left it behind. The ups associate explained that it all needed to be recorded and it will take a while. He started getting frustrated.
I work in shipping and receiving and was gearing up to explain to the guy that it’s not her call… and it’s probably not even UPS’s call. If he wants to yell at someone, yell a customs, and btw, good luck with that!
The associate stuck to her guns but diffused the situation and never suggested it’d be done any sooner than possible.
Very poised and sophisticated workers in this store.
I should have gotten her name, but I’ve never been treated in anyway there, that wasn’t professional and kind.
AMAZON RETURN NOTE:
I’ve never been judged for multiple Amazon returns. PLUS: Whenever I’ve brought in a return and there’s no line, they’ve always motioned me to the counter to do it for me. If you’re not comfortable using the self-serve station, wait for an associate to help if there’s a line. No problem. No drama.
I love my drivers too. My supervisor and I always try to drop what we’re doing and unload them asap. For this reason our driver does everything he can to accommodate us. That’s very valuable to us as delays really screw up the workflow. Treat your ups people like gold and they’ll return the favor.”
“Feels like time traveling in the best way! Great services and great customer service! I don’t like printing prices anywhere for colored prints but here is slightly less than UPS and other places. They’re local, easy to get to…. I can’t complain. I’ve never has any issues and I imagine if I did, they’d fix it proper.”
“THE UPS STORE ON WOODWARD AVENUE IN BIRMINGHAM IS A TOP NOTCH STORE... THE STAFF IS FRIENDLY, HELPFUL, VERY KNOWLEDGEABLE AND EXTREMELY PROFESSIONAL ! I HIGHLY RECOMMEND THIS STORE AND ITS ASSOCIATES ! FIVE STARS ALL THE WAY ….”
“If this place is closed for renovations, WHY didn't they redirect the deliveries????!! I was supposed to get live medical bees delivered and now they are God knows where! I'm ticked.”
“This is a great UPS location. The staff are professional and knowledgeable. Special thanks to Gordie, Annamarie and Adin. I recently moved to Arizona and had to ship my home computer. It arrived safely and packed very well. I’m appreciative of the extra effort they took to get it there unharmed.”
“I love this location and I can see why it is busy at times. The customer service is great Mory, Tayler and Dorian! Everyone is always so willing to help and they are so knowledgeable ☺️”
“I literally could not live my life without The ATS Store. I live full-time in Costa Rica and have businesses and property in Michigan. They handle everything. And I mean everything. Never a problem. Always professional. 8 years and counting.”
8:30AM - 4PM
3334 Rochester Rd, Troy
Shipping Centers
“Hello, thank you for offering such great service, friendliness and support. I came in to ship out a laptop that I sold and I did not know how I could securely package it without causing damage to it the representative Sam assisted me very well thank you. Will be visiting in the near future.”
“I called Crates and Freightswith the need to ship two pallets (6 lanes) of scoring equipment for a bowling center, at 1:30pm on Monday, December 22nd.
I got there at 3pm. I was out by 4pm.
I’m still waiting for an email from another company in Novi (much less of a drive).
I called this other company at 9am. Still no email. My important shipment is on its way to Washington State.
Thank you Craters and Freighters for doing business the old school way, Effectively!!!
You answered your phones and said, “Come on down!”
End of Story”
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“Not my usual FedEx location but had to make a stop and met an absolute angel named Duane. He helped me with my Amazon returns and was so kind and happy. We need more people like him in the world.”
“Visiting UPS stores I know the lines can be out the door. Today's experience surprised me and I was in and out within 3 minutes. The staff was very friendly and I could see they were busy with all the packing of things to go out via UPS or other retail services that allow returns.”
7AM - 11:30PM
9027 Joseph Campau Ave, Hamtramck
Shipping Centers
“It worked great! I was in & out in a jiffy! I'd recommend anyone going to this 11 mile service drive & ryan(just west of ryan on north side of 11 mile service drive underneath a gas station overhang)UPS Access Point location. All i did was show em my UPC code frim my Amazon email. Voila'! Done!”
“FedEx Office in Birmingham, MI is always amazing. Their service is consistently impeccable, and the staff is always so helpful, professional, and efficient. I often come in with a variety of work printing needs, from blueprints to menus and promotional brochures, and they always make the process easy.
Today, Sonni was an absolute lifesaver. She went above and beyond and had my blueprints ready within the hour. I truly appreciate her kindness, urgency, and outstanding customer service. Highly recommend this location.”
10AM - 1:30PM
563 W 9 Mile Rd, Hazel Park
Shipping Centers
“Is nearest to my home and the FedEx man that works there is so helpful he had a stroke last year around Thanksgiving time ? ?. But this year he's back on the job and he's doing well. ?✅???❤️?”
“Saad was very helpful/amazing on both his response in the delivery, as well as his performance in being on time. I presently have an injured arm, and he easily helped me get this pallet into my garage. Thank you very much, and I'll be sure to be using you guys now in the future.”
“I’ve had nothing but great experiences with wonderful staff! I will always choose this location, despite it being a much further distance from me than many other FedEx locations. By far the best and most helpful experiences I’ve ever had with FedEx have been at this location!”
“This Fedex location went above and beyond to get me my stuff, out the door, and on to my appointment. I believe the specific employees’ name was Sandi, but I’m not sure. She’s awesome! Thank you so much.”
9:30AM - 5:30PM
318 John R Rd, Troy
Shipping Centers
“This particular store ROCKS! People are in and out very fast. I had to fax a 5 page correspondence to my insurance company and was able to get that done also. Others in line were mentioning how fast this store is also. 14 and John R”
10AM - 3PM
26499 Ryan Rd, Warren
Shipping Centers
10AM - 1:30PM
563 W 9 Mile Rd Ste B, Hazel Park
Shipping Centers
“Recently won/bought a small fragile painting (over 100 years old) in a DuMochelles auction. The auction house provided a link to Pak Mail and my experience could not have been more positive. Leonardo & Bob communicated the quote & timing expectations. And the painting package arrived well-packed and beautifully/safely intact!Very recommended!”
“Coming to this place watch your turn. Look for a yellow guard shack. You will see a sign with 20300 arrow pointing to the left. Use that entrance. The entrance on the the right is a trailer parking lot. Go strait back to a large parking lot. Walk along the building to the conjunction that say ENTRANCE. If you are here before 0900. Good luck in finding anybody. You will have to back up down that alley you walked to the double sliding doors. Go into the black hole.”
“Sometimes very crowded but line moves fast. Work is done right. Employees work very hard but seem to really like their job. I don't like crowds but I always return because of workers who care.”
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“The FedEx team was extremely helpful in printing out my labels and providing me with a roller to get all of the boxes out of my vehicle.
I had a ton of boxes as I was dropping off supplies after our wedding, so being able to be helped and get in and out quickly was much appreciated!”