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“Mary, Kathy (Cathy?), and Connor were so awesome, sooooo helpful, I had 24 packages to bring in by myself and the ladies jumped to help me ? And they scanned everything so fast, they run a tight ship here! Awesome crew :) A+++++++”
8:30AM - 7PM
4501 Woodward Avenue Ste 101-B, Detroit
Shipping Centers
“Randi is absolutely amazing and always gets me together. Everyone is always so pleasant and supportive. I always go to this location because I know I’ll be properly taken care of.”
“Very clean space, the staff is always so kind and helpful with any DHL shipping questions, they also always scan and ship out their packages super quick! I’d definitely recommend!”
“My first time at this establishment and I was very pleased with my experience. A great family owned business with very helpful and friendly staff. I will be back!!”
“I really love the young folks who work here. I’m very impressed.
I once was behind a fella who had to ship a makeup bag abroad to a visitor who recently left it behind. The ups associate explained that it all needed to be recorded and it will take a while. He started getting frustrated.
I work in shipping and receiving and was gearing up to explain to the guy that it’s not her call… and it’s probably not even UPS’s call. If he wants to yell at someone, yell a customs, and btw, good luck with that!
The associate stuck to her guns but diffused the situation and never suggested it’d be done any sooner than possible.
Very poised and sophisticated workers in this store.
I should have gotten her name, but I’ve never been treated in anyway there, that wasn’t professional and kind.
AMAZON RETURN NOTE:
I’ve never been judged for multiple Amazon returns. PLUS: Whenever I’ve brought in a return and there’s no line, they’ve always motioned me to the counter to do it for me. If you’re not comfortable using the self-serve station, wait for an associate to help if there’s a line. No problem. No drama.
I love my drivers too. My supervisor and I always try to drop what we’re doing and unload them asap. For this reason our driver does everything he can to accommodate us. That’s very valuable to us as delays really screw up the workflow. Treat your ups people like gold and they’ll return the favor.”
“Feels like time traveling in the best way! Great services and great customer service! I don’t like printing prices anywhere for colored prints but here is slightly less than UPS and other places. They’re local, easy to get to…. I can’t complain. I’ve never has any issues and I imagine if I did, they’d fix it proper.”
“THE UPS STORE ON WOODWARD AVENUE IN BIRMINGHAM IS A TOP NOTCH STORE... THE STAFF IS FRIENDLY, HELPFUL, VERY KNOWLEDGEABLE AND EXTREMELY PROFESSIONAL ! I HIGHLY RECOMMEND THIS STORE AND ITS ASSOCIATES ! FIVE STARS ALL THE WAY ….”
“If this place is closed for renovations, WHY didn't they redirect the deliveries????!! I was supposed to get live medical bees delivered and now they are God knows where! I'm ticked.”
“I love this location and I can see why it is busy at times. The customer service is great Mory, Tayler and Dorian! Everyone is always so willing to help and they are so knowledgeable ☺️”
8:30AM - 7PM
13335 15 Mile Rd, Sterling Heights
Shipping Centers
“The attendants in the store are the best. The young people who work there are so helpful. I had a couple of artifacts shipped from there. I felt secure with their explanation of packaging, and I felt very comfortable with placing the shipments in their hands.”
“I literally could not live my life without The ATS Store. I live full-time in Costa Rica and have businesses and property in Michigan. They handle everything. And I mean everything. Never a problem. Always professional. 8 years and counting.”
8:30AM - 7PM
3334 Rochester Rd, Troy
Shipping Centers
“Hello, thank you for offering such great service, friendliness and support. I came in to ship out a laptop that I sold and I did not know how I could securely package it without causing damage to it the representative Sam assisted me very well thank you. Will be visiting in the near future.”
“I called Crates and Freightswith the need to ship two pallets (6 lanes) of scoring equipment for a bowling center, at 1:30pm on Monday, December 22nd.
I got there at 3pm. I was out by 4pm.
I’m still waiting for an email from another company in Novi (much less of a drive).
I called this other company at 9am. Still no email. My important shipment is on its way to Washington State.
Thank you Craters and Freighters for doing business the old school way, Effectively!!!
You answered your phones and said, “Come on down!”
End of Story”
“I received amazing customer service from a young lady who works here. I've never returned a package before but she made everything so easy and simple for me. She literally went above and beyond to help me. THE YOUNG WOMAN NEEDS A RAISE AND A PROMOTION! To be honest she really needs to be made CEO”
“I habe had 2 great experiences here so far. I didn't realize the store closed at 6pm, so I made it there at around 7 minutes until closing. Instead of acting irritated, the man who was working helped me with no issues and even let me email my label for him to print out. Another time was very similar with how helpful the employee was. Very happy with the overall service.”
“It worked great! I was in & out in a jiffy! I'd recommend anyone going to this 11 mile service drive & ryan(just west of ryan on north side of 11 mile service drive underneath a gas station overhang)UPS Access Point location. All i did was show em my UPC code frim my Amazon email. Voila'! Done!”
“Special shout out to Amber at FedEx Detroit. We get packages often and always appreciate her timeliness and professionalism. She rocks! - Mike from iRepairMotown”
7AM - 11:30PM
9027 Joseph Campau Ave, Hamtramck
Shipping Centers
“Such a great place with a helpful and friendly staff. I was struggling to find a place to print a cardstock flyer because most sites default to printing 20+ flyers and charge you for all of them. The staff helped me in minutes and printed out exactly what I wanted in the exact quantity I wanted. I'll def be back!”
“Had such a pleasant experience with Felicia, she was extremely patient, accommodating & helpful. Thank you for making what is normally a stressful experience easy.”
“Saad was very helpful/amazing on both his response in the delivery, as well as his performance in being on time. I presently have an injured arm, and he easily helped me get this pallet into my garage. Thank you very much, and I'll be sure to be using you guys now in the future.”
“I had an old phot I needed copied. The associate who helped me did an excellent job. The contrast and quality of the image was AMAZING!!!! I have never had such a great outcome with a print copy of an old photo. I highly recommend this store and their level of customer service!!!!”
“This particular store ROCKS! People are in and out very fast. I had to fax a 5 page correspondence to my insurance company and was able to get that done also. Others in line were mentioning how fast this store is also. 14 and John R”
“Coming to this place watch your turn. Look for a yellow guard shack. You will see a sign with 20300 arrow pointing to the left. Use that entrance. The entrance on the the right is a trailer parking lot. Go strait back to a large parking lot. Walk along the building to the conjunction that say ENTRANCE. If you are here before 0900. Good luck in finding anybody. You will have to back up down that alley you walked to the double sliding doors. Go into the black hole.”
“I was surprised by how expensive it was to print off a handful of papers. But at least it was well staffed and they were willing to help. I would recommend somewhere else if you just need to make some prints or copies.”
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“Denise is amazing !!! She has help me with my business needs and I really Appreciate her. I think locations like this need more people like her. The cute guy that was working with Denise. I’m not sure of his name, but he was also pleasant and nice and helping. Great job everyone!!! 5 stars”