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“I recently had the pleasure of working with Omar at T-Mobile, and the service I received was nothing short of fantastic. Omar went above and beyond to ensure I got the best deal, helping me switch from an overpriced Verizon plan. Not only did he save me money, but he also sweetened the deal by throwing in a free watch with cheap service when I purchased a phone that day. Kudos to Omar and the T-Mobile team for their excellent customer service and great deals! Highly recommend.”
“Jason was awesome. He knows his stuff. Very polite, professional, talked you through everything that was going on. And helped with getting phone up and running. Always a pleasure”
“Was able to receive quality service here after going to another Verizon location and getting very very poor service. I would highly recommend going in here if you need assistance with Verizon.”
“Cameron went above and beyond for my brother and I and our business account. He helped solve a “unsolvable” issue. After a couple hours we were on our way. Happy customer.”
“Had such a positive experience here with Chelsea. She was more than happy to help me, was very knowledgeable/helpful, and had a positive attitude. Made the process much easier than it was going to be at a different store. Thanks Chelsea!”
“Kirill helped me and my fiancé switch over from other providers. He did a fantastic job! Would highly recommend making the drive if you’re in the Lansing area.”
“Had a wonderful experience doing 4 upgrades on our account, including adding 2 lines. Aaron and Rob were both great to work with and it was honestly the best experience I've ever had at a phone store.”
“Ali and his staff are toptier Friendly fast and dedicated to customer happiness. My phone died, and Ali still made sure I left with an amazing deal No deposit no stress Lansing you’re sleeping on the best dealer in town”
10AM - 7PM
4929 S Cedar St Ste 2, Lansing
Mobile Phones
“Incredibly nice and knowledgeable people. They were able to get me on the phone I wanted plus put me on an affordable plan with a free case. No matter where you go you will have to pay for service one way or another. This just happens to be more affordable and more reliable than big box stores such as Sprint or ATT”
“I recently with dread went to the tmobile location in okemos Michigan. I'm not old but I have bad luck with these new phones. I ran into a Ms Amira and a Mr Kevin. Immediately I felt the customer service and real compassion I dint feel like a burden they truly helped and explained every detail to me in a way I could grasp. Thank you both so much Your location is the best by far!”
“The assistant manager help me change over my mom's old phone to a different phone that she had and was very helpful his name was Luke and I was very pleased with how clean the store was and I didn't have a long wait time for somebody to help me”
10:00 AM - 7:00 PM
1931 W Grand River Ave, Okemos
Mobile Phones
“Bruce was my hero today!! I appreciate him helping me with my service plan!He really showed his expertise today. I definitely will be coming back in the future.Kudos to you, Bruce !!”
“Every time I visit this location everyone is always professional, friendly and knowledgeable about their products. If you're having issues with your phone or looking to replace it, I would definitely recommend this location.”
“Mallory helped me figure out what my kid did to mess up our bill lol she helped us get it back to what it was supposed to be. Also helped me research sd cards and make the best decsion for me. Thank you !”
10AM - 11PM
6100 S Cedar St, Lansing
Mobile Phones
“Needed a iphone for my daughter, she broke her's. They were soled out, so they called surrounding stores. Unfortunately, they could not help us. I appreciate their time and effort. Exceptional customer service.”
“I bought ear buds there. Fantastic things. Until they don't work. Had to mowe,no music,ugh. Went to the best Verizon store ever.
ROSCOE helped me. My fault not the ear buds.
There is a volume control there,what a lipstick I am. But he showed me,my mistake,very gentlemanly, thanks Roscoe and the guys there.”
“Skyler was amazing at the 3330 Cedar location. I wasn’t quite understanding how the plans worked, and she patiently and kindly explained it to me like 5 times. It was a breath of fresh air to speak to her. Especially since I had been to two others Boosts in the area and they, “weren’t able to help me.” As a customer who has struggled with customer service people, I wholeheartedly think she deserves a raise. Especially for how she handled me and all the other customers in the store. Thanks so much for easing my anxiety and helping me so quickly & efficiently, Skyler!!!”
“Good customer service, willing to help and quick to resolve the issues I had from transfering service from another carrier. Specifically Brayden was very helpful”
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“At the Verizon store in Mason, MI, Jose Grace was the best! Capable and knowledgeable, friendly and patient - he answered questions and figured things out, and made the whole experience a good one!”