Cell Phone Stores near Mason, MI
23 locations found near Mason
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Mobile Phones
Mobile Phones
“Mason T-Mobile was the best customer experience I’ve ever had. I was porting my numbers from Verizon to T-Mobile cause my service with Verizon sucked. I was even talked into dropping my $200 WoW bill for $30 home internet because I got voice lines with my internet, and they also paid my cancellation fee with WoW. I came in and was instantly Greeted, was even offered a glass of reverse osmosis water by the manager with the great mustache. I was working with someone name Omar surprisingly was the only other Omar I’ve met in my life living in Mason my whole life. I was hooked completely up, T-Mobile bought me outta my contract with Verizon and I got to keep my phone. Very polite and professional made my t-mobile experience porting over seamless as possible. 10/10 will be coming back.”
Mobile Phones
“Jason at Verizon is ALWAYS so polite and extremely knowledgeable. I have recommended several friends and family to visit Jason knowing he would take care of them.”
10AM - 7PM
4929 S Cedar St Ste 2, Lansing
Mobile Phones
“I was just in this store and Morgan waited on me very outgoing person. She obviously spent a lot of time switching my service. I did not want to change my number however my former phone provider would not help at all. Morgan went above and beyond her job to help. There was another woman Paige that helped and even though we did not get to save my number Paige noticed how frustrating it was getting told me my options and I was out the door with great customer service. These girls have remarkable customer service and I'm a life long customer because of these 2 ladies.”
Mobile Phones
“Had a great experience at the Jolly rd location! Brian was awesome the minute we walked in. His personality is easy going. He helped my husband and I both get new phones and the best deals he could get. Highly recommend coming here!”
Mobile Phones
“Very friendly, they resolved the situation for which I visited the place, it was fast and with positive results, excellent customer service from the people who assisted us.”
Mobile Phones
“This location is clean, visually pleasing. As soon as you enter you are politely greeted which is greatly appreciated in today's world.The service I received from Alex was informative and useful. He was professional and proficient with my account adjustments and still helped out his teammates without slowing myservice requests. Physical stores are still the best”
Mobile Phones
“I really appreciate how professional the staff was at this store and they were very helpful especially Evelyn Conklin went above and beyond the call of duty to help me solve my issues.”
Mobile Phones
“I was fortunate enough to have AJ’s assistance today. Great customer service, I never felt pressured. I also left knowing all my options. Will definitely return to this store for any further service”
Mobile Phones
“Kevin and Mallory are the greatest. So friendly and go above and beyond to meet the needs of the customer. I have had metro for a while and loved it. And I always used this store. Unfortunately I moved and no longer had service and to had switch. But Mallory worked really hard to get a refund for my phone's so I can go through a different company. I will miss metro and the wonderful employees at this store”
Mobile Phones
“The store was very nice and clean and well organized and everybody. There was very friendly, especially KRIS the security girl. She was super sweet and very friendly. We had a great conversation and happy belated birthday to her. It was yesterday that's awesome. I highly recommend this target if you're ever in the area.”
Mobile Phones
“Really helpful staff there was only one person in the store so we did have to wait a bit to be helped. They had the phones we wanted even with the chip shortage. The big down fall is that there is way more iphone items than other types of phones. That is only a bad thing because I am not an iPhone person. If you prefer iPhone they have a lot to offer for cases and accessories.”
Mobile Phones
Mobile Phones
“Mijan was extremely helpful after an issue with an account being closed without an authorized user giving permission. He was so patient and understanding, and helped get ahold of customer service to reinstate the account. Shoutout to him!!”
10:00 AM - 7:00 PM
1931 W Grand River Ave, Okemos
Mobile Phones
Mobile Phones
“I cannot say enough good things about the employee's here. Kevin was extremely patient, able to de-escalate frustration, thorough with everything I needed to get my new iPhone. He went above and beyond to ensure the best deals were being applied to the account.The manager, Jackie, was exceptional as well. Both very respectful sales associates which are hard to come by now-a-days.Kudos to you two! If I ever have the need to go to a T-Mobile in person again I will be returning to this location!”
Mobile Phones
“The store rep that took care of our issues was proficient and professional. As she was the only rep in the store, she managed the flow of incoming customers efficiently and with a reassuring manner to each one that their needs will all be addressed. We felt fortunate and very satisfied with our first experience at that locale and everything overall. (I just called the store and inquired about the store associates name because I didn't catch her name and I was told Valerie is her name)”
Mobile Phones
“A couple weeks ago I had to get a new phone and it wasn't charging in my car. I went in to the S. Penn store and spoke with Corey. He said that some phones just don't, but he comped me a new charger. The new phone still wouldn't charge, but I thought his customer service was awesome.”
10AM - 11PM
6100 S Cedar St, Lansing
Mobile Phones
“Needed a iphone for my daughter, she broke her's. They were soled out, so they called surrounding stores. Unfortunately, they could not help us. I appreciate their time and effort. Exceptional customer service.”
Mobile Phones
Mobile Phones
“Joe (Bear) is the BEST!! He's helped us with new phones, told us & explained to us new accessories for our watches, explained the home internet and talked to us about a business account. He's our go to now!”
Mobile Phones
“Skyler was amazing at the 3330 Cedar location. I wasn’t quite understanding how the plans worked, and she patiently and kindly explained it to me like 5 times. It was a breath of fresh air to speak to her. Especially since I had been to two others Boosts in the area and they, “weren’t able to help me.” As a customer who has struggled with customer service people, I wholeheartedly think she deserves a raise. Especially for how she handled me and all the other customers in the store. Thanks so much for easing my anxiety and helping me so quickly & efficiently, Skyler!!!”
Mobile Phones
“Hadley and Josh have been extremely helpful in resolving the many issues I have had with another associate that helped me from the start. They are patient and very kind and know exactly how to fix issues.”
“Well, I've been a loyal customer to Verizon for a very long time. My visit this time included the purchase of 4 new phones along with several accessories for each. Zaine (employee) walked us through all the products available and necessary to meet the needs we would have using our mobile devices. It's an enjoyable visit when everything comes together.Thanks again Verizon. Keep up the good work.”