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“Hi Everyone! Had to post a thankful review on Google for these Guys, 1st time customer. Bought a gently used Galaxy S10 from Khalid he helped me buy placing a screen protector on my new phone as a new customer. The price is competitive, but the warranty helps most. Because that in itself helps me know that I can add my phone provider to this phone! Just bought a marketplace phone for $70 and it wasn’t supported by my service. Ughh! Come be a new customer.”
“Alex was such a great help to me and my husband he was able to get us new phones and accessories for a great deal he also was extremely helpful and nice, even though I came in initially for one item and left with 5 more it was wroth it. ?”
“The staff's attentiveness and efficiency truly made a positive impact on my experience. It's clear that a high level of care and professionalism is prioritized here. Thank you for making my experience so enjoyable.”
“I have dealt with Whitley over the past couple of years and she has always been great to work with and helpful, very knowledgeable too. I hope she stays for a very long time.”
“#1 place to go for a phone the people are nice helpful and more than willing to do what they can to make sure you get what you came for they really looked out for me and my son I'm now a at&t man special thanks to the wyandotte store they are the best!!”
“Thank you Daffney for your Excellent customer service. Your calm tone helped me out tremendously in unlocking my phone. En este lugar te ayudan cordialmente. Excellente servicio!”
“I stopped in on my lunch break. Milly was very informative and efficient. Polite and helpful. His coworker chimed in to help answer questions. Process was smooth.”
“I was very satisfied with paying my bill at the AT&T store on Greenfield Road off Warren Avenue. I had a great experience using their kiosk machine. The representatives were very kind, helpful and knowledgeable. I will go there again to pay my bill. I guess be them a 5 Star. I recommend them to my family and friends.”
“We transferred money via cellphone plus and they were very helpful and cooperative and made the transaction as fast and easy as possible. I strongly recommend this place for everyone.”
“We want to thank and each every one of you guys for letting us know how much you appreciate & value our store. We’ll continue to provide the best customer service possible. Thank you all!!”
10AM - 11PM
6444 Greenfield Rd, Dearborn
Mobile Phone Accessories
“Works At A Fast Paste, Very Affordable, They Are Definitely Helpful When It Comes To Working With Certain Amounts. Communication is awesome, I’ve been going to them for 2 years and they never disappointed me.”
12 - 6AM 10AM - 6PM
4841 Beech Daly Rd, Dearborn Heights
Mobile Phone Accessories
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“This store is a Union staffed store represented by the CWA. Jeff did a really fine job of working with my family and getting us new phones with their most recent 15 plus promotion they were running. Everything was very smooth! Ask for Jeff!”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
9:30AM - 7PM
18440 W Warren Ave, Detroit
Mobile Phone Accessories
“This is by far my favorite Metro location. I've been to many different locations over the years and so many just rip you off, you're stuck waiting forever, they're constantly trying to upsell, etc. At this location they are totally up front, they tell you exactly how much everything is, which matches the listed prices, there's no hidden unpleasant surprises - they tell you the activation price, phone, service, etc. Not only that, they always let me know when there's a promotion that's applicable, and I've gotten some great deals. They're always very professional, timely, and efficient. 10/10”
“Very affordable and low prices on iPhone phone cases PlayStation chargers and all phone needs great customer service and I can confidently say that it has quickly become my go-to spot for all things mobile. From the moment I walked in, I was impressed with the level of service and the extensive range of products and services they offer. Whether you’re looking for a new phone, accessories, or need your device repaired, this store has it all.”
“Fast, efficient, and great service! He gave me a great deal fixing my iPhone XR and had it done within 10 minutes! Definitely stop here if you need your phone fixed in a hurry ?”
“Even with the rain affecting their computer systems/internet, Isaiah and the district manager, Mayo, who was visiting the store, very efficiently helped me upgrade my father's lost phone and my mother's kind-of busted-open phone. There weren't phone cases on the floor for the precise phones I wanted, but I didn't want to buy the phones without cases -- and Isaiah didn't want me to either, so he scoured the stockroom until he found what I needed. And then when it was time to set up the new phones and it was taking a very long time on my mother's busted phone, Mayo and Isaiah did some real troubleshooting, even temporarily shutting down the display phones to maximize bandwidth available for the transfer of data from one phone to the other.Both Mayo and Isaiah were friendly and professional and made sure I understood how the protection plan worked, including payment of the deductible.Excellent service and they patiently showed me how to do things like reduce the number of notifications my parents, senior citizens, had to hear on their phones.Location: They're next to the gas station at the southwest corner of Schaefer and W. McNichols (6 Mile).”
“Great service (DEE) was the best she was taking care of 6 customers different phones at the same time and everything was done fast and perfect
the other employee (Tall skinny long hair) was helping one customer, 2 minutes before closing and she still taking care of me, my wife and 4 other people.
Thank you so much for all your help and hard work(DEE)
Need more Great people like DEE”
“Hands down a wonderful experience. My autistic brother phone stop working today and I needed to get him a phone asap. Originally went to the location on wayne road but the guy at the store seemed very off putting and when I mentioned what I was looking for he seemed as if he didn't want to be bothered so we left. Went to this inkster location and Q was so amazing. He was very patient and so kind to me, my brother and my lil daughter. My brother was so happy and so was I. Thank you so much for such a wonderful experience Q!”
“I was having mobile hotspot issues since I upgraded my plan. Another store I went to wasn't helpful at all and just told me to call customer service. Customer service was incapable of resolving the issue. Nikki reset my phone and now my mobile hotspot works great now, thanks!”
“Really nice staff, seem to understand products. The only reason it's not a 5 star is the fact that they acted like they're giving you a deal when it's the base price for the product.”
“Best Cell Phone store in the Metro Detroit area!! Michael and J.J and the rest of the guys will take care of all your cell phone needs in a timely, friendly and affordable manner!!”
“Layth is seriously the best! I was in MI for vacation and my phone broke completely. Since I work from my phone it was imperative that I get a new one STAT! I must also mention I was looking to get out of my Tmobile plan, so Layth took the reigns and totally took care of me. In a matter of 30 minutes, had me signed up with a new Sprint plan with 2 brand new iphones, screen protectors.. the works! This plan is the same price as I currently pay except I didn't have all the bells and whistles like FREE HULU! I called to thank Layth later for making this all a very painless and fast process. He told me I also received 2 $100 gift cards for switching. I am very happy with my service at this location and would recommend that anyone who is having phone trouble or needing to get on a new or cheaper plan.. GO HERE!!!! They will take care of you. Thanks Layth! -T”
“Friendly, reasonable, quick! Staff was very friendly and had my phone repaired in minutes. Prices are very reasonable compared to others. Would definitely return in the future.
(Translated by Google)
Friendly, reasonable and fast! The staff was very friendly and my phone was fixed within minutes. Prices are very reasonable compared to others. Will definitely return in the future.”
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“Raquel at the Melvindale store went above and beyond helping us get a phone for my son! Helpful, courteous, insightful, and very professional! Metro PCS, should definitely look into hiring more like her”