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10AM - 9PM
27484 Novi Rd, Novi
Childrens Clothing
“Best retail clothing experience I’ve ever had and it’s all thanks to Angel! I came in to return a pair of jeans that I ordered online and didn’t fit and Angel greeted me with a big smile and offered to help me out, so I decided to try on some jeans to potentially swap with during my return. I didn’t expect to find anything good since my height and leg size have made it impossible to find cute yet comfy jeans, but she helped me out tremendously and knew exactly what I wanted. I ended up trying on a handful and left with not just one but two pairs and they are the best fitting ones I’ve ever owned?She was definitely the most helpful clothing retail employee I’ve ever encountered! ??”
“I wasn’t able to get into my normal hair lady and decided to try JCPenny and was so happy with it! I had Becky and she was very sweet and lovely to talk to and did a great job on my hair. I did full highlights and a trim and it came out amazing. Will definitely be back to see her again!”
“Kelly in Jewelry was awesome, and very helpful. Even talked about trips up north and how beautiful upper michigan is. My girlfriend loves the bracelet, I really appreciate the assistance from Kelly.”
“It is always a hit or miss. Sometimes they have everything you are looking for and we'll Sometimes they just have nothing to your needs. However, always clean and friendly”
“Paid a visit for a couple of things for vacation. Everyone was friendly and helpful. Great selection of everything that I was looking for. Signed up with my birthday information and will receive a $50 certificate good on $100 purchase around my next birthday.”
“Darius was such a pleasure at the register! He was cheerful, friendly, and genuinely kind, which made my shopping experience even better. I was doing a big back to school shopping trip for my kids and had quite a lot of items, but Darius was so patient and pleasant throughout checkout. It’s always nice to come across someone who makes even a simple checkout experience feel welcoming.Thank you, Darius, for your great attitude and wonderful customer service!”
“Anytime there are plants to promote the store i am going to give it 5 stars. The place is alive and full of shoppers. The staff is awesome and my daughter will be filling her bags.”
“The GM Lisa provided amazing and timely customer service. She went above and beyond to find the items that I needed and was kind throughout the process. This location is very well kept and organized!”
“Staff was friendly even if I was there with my 2 lil girls that had No clue what they wantedFitting rooms were nice roomy and easy to get toMy girls gave me several gift ideas to pass on to Santa complete with photos”
“So excited to have found a TON of gently used picture books that I know my art and reading students will LOVE! It was buy 3 get 2 free and I ended up finding several titles I would’ve spent a fortune to buy on Amazon for around $2 at Once Upon A Child. They had multiple deals going and am looking forward to going back sometime to check out the clothes and toys!
Also I am so appreciative of the staff’s graciousness, patience, and kindness ringing up such a tedious book order after close (don’t do what I did and completely lose track of time shopping and accidentally overstay well after close). Also make sure to byo bags/containers :)”
10AM - 9PM
27500 Novi Rd, Novi
Childrens Clothing
“I had to visit the Twelve-Oaks Mall H & M this morning, 8-23-25 and was met by an associate who was not very friendly or helpful. I had to ask for a manager and the manager, Viad Zvonov was incredibly friendly, courteous, accommodating and polite. He was a breath of fresh air!
Can you please let him know his efforts have not gone unnoticed and how much he is appreciated please? He should get a raise and/or some accolade for being such a wonderful, professional, friendly employee. He makes you want to come back to the store.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“Enter through the doors at the Clothing Cove, the doors by Tenacity are locked.Popular spot for gifts and women's clothing. It was busy while inside and these items are on the high end price wise.”