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“Rented for about 3(?) weeks and I can honestly say I’m nothing but grateful for this company. Greg seems like the zero non-sense type, so be straight up with him about what you’re going through/dealing with and you won’t have any issues. COMMUNICATION IS KEY WITH THIS COMPANY!!!
From the time I picked up to the car to the day I returned my rental experience was smooth. If your car is cut off… 9/10 it’s due to non payment. Yes they have someone in the office with a “heavy” accent, but he’s not from America so what do you expect? Nyan (?) was nothing but helpful from the first day I called, truly a sweetheart.
PAY ON TIME. If you can’t, COMMUNICATE!! This is a company who has clearly been burned in the past and does NOT play about their vehicles being out on the road with an active balance!!
I can’t speak for others, but realistically who’s expecting a deposit back from a car they’re driving daily(putting heavy wear and tear on the car from ride share, not returned on a full tank/you’re clearly smoking in the cars/they’re dirty upon return? Come on now ? even Enterprise doesn’t play that. I forfeited my deposit so I could keep the car an extra day until I picked up my new car, win-win if you ask me. This company isn’t something you’re gonna find out there often, so I recommend you don’t burn that bridge.
THANKYOU!!❤️ god bless. I have recommended you guys to family and friends.”
“I had an excellent experience with this Enterprise location while my car was in the shop. The team was incredibly professional and friendly from the moment I walked in. What I appreciated most was their communication, they kept me updated and made the pickup and drop-off process completely seamless. Highly recommend them for anyone needing a stress-free rental!”
“Nothing but good things to say very professional staff and also made the process seem less I really appreciate the team at five guys rental most definitely recommend five guys rental.”
“Bravo for the customer service at the Plymouth location in Livonia. Extremely satisfied with their service they made it pleasant even through the fact that my car got totalled and I HAD to get a rental. Thank you to the whole staff at this location. I will definitely rent from this Enterprise again !!!!”
“Great experience with the staff at Enterprise Rental on Northwestern Highway in Farmington hills. Everything went well from the pickup to the drop off.. Enterprise is the Best! No issues!”
“Enterprise - Novi, MI office is an incredible team when it comes to service. Though inventory may not be as robust as the airport but their service is far superior. They are always available if you call the office after you leave with a concern.”
“Thank u Chad for your help finding me a rental after my car broke down on me, the whole process was v quick & smooth, it was also v easy reaching u when I needed to extend the rental ?”
“Had a great experience Ashley took care of Everything she is awesome got me in and out. Constantly communicating through the whole process I will be back no problems at all”
“I had to rent a car during a claim process and I have to say Enterprise went above and beyond to be of assistance and make it easy and pleasurable for me. The service and vehicle were perfect. I'll definitely use them again.”
“I was completely happy with my rental vehicle from Enterprise. It was clean and well cared for. Brittany was very helpful and attentive. I cannot say the same for the Budget rental vehicle that I had earlier in the week.”
“This is the only place you should buy your next car!
Nick and the entire team made the car-buying process incredibly easy and stress-free. I didn't even have to step foot in the dealership- they handled everything over the phone and took exceptional care of me from start to finish.
There were absolutely no hidden surprises, and Nick was patient, knowledgeable, and never made me feel pressured. Honestly, I don't know if I would have been as patient with myself as he was throughout the process!
To make things even better, they delivered the vehicle directly to my workplace, and when my license plate arrived, they delivered that as well. That's true customer service.”
“I took my kids over to get them out of the house since they were out for the summer from school, but before camp started. We had a pleasant time. The cars are beautiful and the staff there are very friendly and accommodating. Tom, who we met ended up giving the kids some cool Ferrari posters”
“I’ve used the Avis location in Farmington Hills, Michigan primarily for business travel, with a few personal rentals mixed in over the years, and the experience has consistently been outstanding. The staff (Heather) is always professional, friendly, and efficient, which makes a huge difference when traveling frequently for work.
The vehicles are clean, well-maintained, and ready on time, and the entire rental and return process is smooth and hassle-free. I especially appreciate how accommodating the team is when schedules change or when I need a vehicle on short notice.
What really sets this location apart is the customer service. The employees genuinely care about making sure customers are taken care of, and that level of consistency is rare these days. Whether for business or personal use, this Avis location has earned my trust and continued loyalty.
Highly recommended for anyone looking for dependable service and a stress-free rental experience.”
“The representative at the desk was incredibly friendly, welcoming, and made the check-in process a breeze. They hooked me up with the exact car I wanted—a fantastic, reliable Toyota RAV4 2026. Drop-off at the end of the trip was quick, straightforward, and completely hassle-free. Overall, a smooth and positive experience from start to finish. I would definitely rent from them again!”
“I had an outstanding experience with Budget Car Rental. Heather greeted me when I arrived to rent the car. She was quick, efficient, and friendly. She made it super easy. The car was clean both inside and out.
Returning the car was even easier. Once again, Heather was there to greet me. Minutes later, I was on my way home.
I highly recommend Budget Car Rental, Grand River, Farmington.”
“I made a reservation for the first time on line. It wasn't too hard to do. Went to pick up my car the office people were very friendly and I received wonderful service. I definitely would recommend them . I'm going to make them my car place to rent from every time .??♥️”
“Ali the manager was amazing! He is the only reason my experience was able to be turned around and worked with me to be sure I left in the rental I wanted. Thank you Ali”
8AM - 6PM
24400 Novi Rd Ste 103, Novi
Car Rental
“Wonderful experience!! Great customer service. The car was perfect gassed up, clean and ready to go. The Novi team went out their way to help me they made the experience pleasant and easy . I would definitely go out my way use Hertz Novi again !!”
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“I'm a frequent customer of the Enterprise-Northville location and Lorenz the manager always displays professionalism and makes sure I'm comfortable with the vehicle he reserves for me.”