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“Amazing service & super fast!
He fix to me 3 iPhone Cracked screen for my kids second day i received My kids was happy . phone works perfectly now. very kind, honest, and professional. Highly recommend!”
“I arrived at the Verizon store on Middlebelt in Livonoa. I had a sales person representative Briana who was the absolute best and taking her time and understanding my issues, she took her time and went through all the steps and assured me that it was not the customary reaction from this company again thank you so much for having such a good person.”
“Mark made everything fast and smooth. Made 4 phones two watches and a tablet light work. This store really makes a effort to help their customers. The high Google reviews is what brought me to this store and it didn't disappoint.”
“Used impact audio for my court ordered interlock device they were very helpful and made everything quick and easy to understand calibrations are in and out I would highly recommend impact audio and accessories”
“Of i could give it 100 stars i would, they bring the honesty, and thoughtfulness into an industry that would usually just uncharge the hell out of you. Steve a very amazing guy upgraded my s21 i got 2 weeks prior because it was faulty to a s23 for free”
“Dillon fixed my phone in 20 minutes! I didn’t even know that was possible. My phone looks brand new now and it works perfectly. 10/10 customer service, thanks Dillon!”
“Andrew during my recent visit to your store. Unlike my previous experience at a different store, Andrew went above and beyond to assist me.
He provided a thorough review of my account, updated me on phone information, and offered valuable discounts. His dedication and commitment to excellent service is truly commendable.
I am grateful for his assistance and look forward to continuing my patronage at your store. Thank you for having such a dedicated team member.”
“We were extremely satisfied with the assistance we got at AT&T. Patiently and carefully we were assisted to our satisfaction at S Lyon east. Great associate service.”
“The store manager, Cheema, was incredibly helpful when I came in with an issue I didn't expect them to be able to assist with. He was very patient and kind--I'm thankful for folks like him! 10/10 customer service!”
“Orchard Lake location was amazing. They made me feel like i was their favorite family member they did everything they could to help me resolve the issues i was having. I worked with the manager and two employees to try to get my phone number moved to AT&T. I was treated with respect and kindness. It has been a very long time since I have experienced such effort and genuinely concern to get these things resolved as quickly as possible. I would not recommend to go anywhere else.”
“Evan was the epitome of EXCELLENT customer service. Working for the president of a Fortune 40 company, if groomed correctly, I can honestly say he will definitely be an asset to your future.”
“I went to the Wixom store on Wixom Road. Robert took care of my problem. He listened and shared information with me as well. It was good to know that I could do what was told to me. Great customer service and my favorite store! Thank you Robert!”
“Had a wonderful time getting a new phone today. Will definitely always come back to this location!!
Special thank you to Leo who helped me get everything situated and answered all my questions! Also shout out to his two associates, Roman and Ashton, who were fantastic. Thanks again guys.”
“I cannot say enough good things about Kaitlin Kelly, store manager at the commerce location.
My husband and I were in the middle of having new fiber installed when a third-party company, who we thought were directly with AT&T came to our door and convinced us to upgrade our phones and transfer our service from Verizon to AT&T. Unfortunately, we later found out they were not directly with AT&T, and what we had been promised did not align with reality. We were facing an extremely high bill and a very stressful situation.
That’s when Kaitlin stepped in.
She went above and beyond to review everything, explain our options clearly, and fix the mess that had been created. She was honest, transparent, and incredibly thorough. She took the time to make sure we understood exactly what was happening and worked quickly to get us back up and running. Most importantly, she saved us from what would have been a significant financial hardship.
If you’re looking for someone who is knowledgeable, trustworthy, and truly willing to go the extra mile for her customers, Kaitlin is absolutely the person to work with. We are beyond grateful for her help and dedication.
Thank you, Kaitlin!”
“Dylan was awesome and very helpful. Was able to help me upgrade to my new iPhone 17 pro max, which I love.
Thanks again Dylan for throwing out my “plastic” protection screen for me ?.”
“Very good and professional
Also friendly customer service
I'll be definitely coming back here again
Gets down to details and same day fix gotta love that as well.
I Highly Recommend this place of business”
“In a world where customer service is hard to come by , you can definitely find it here . Rod Walker was very knowledgeable with all my phone issues and was helpful in assisting me as I transitioned into a new phone. Thank you for always being available….”
“Joseph is incredibly dedicated to customer service. We had problems switching to Verizon . Joseph made it all work! We walked out grateful we got a skilled, proficient, friendly associate!”
“I went there to get two new lines, and Kathleen was amazing. Very helpful and she was very nice. I know if I need anything or have any issues I will come back and she will take care of it.”
“Habib here at the boost mobile store on ford rd in Westland gave me an awesome experience I’m 55 and my sales person habib gave me a complete understanding of my very first I phone she was very friendly knowledge and professional I am grateful for the experience and will be returning soon”
“Jacob was our Verizon salesman at 42177 Ann Arbor Road in Plymouth. He normally works at the Victra Verizon store on 12 mile road in Farmington Hills, but was filling in today at the Plymouth store.
Our visit today working with Jacob was the best experience I've ever had at a Verizon store!
Jacob was knowledgeable about the products, and sold us a Samsung S24 Ultra and accessories. I will definitely return to this store and the Farmington Hills Verizon store for great service.
I would be amazed if Jacob isn't a store manager in the very near future. Great job Jacob!”
“Amazing store, even better staff! Daniel was so incredibly kind, helpful and knowledgeable with absolutely everything I needed. Truly incredible! Both staff members deserve raises!”
“Andre helped us add a line onto my existing plan, and the process was incredibly smooth and he made sure we got the best deals. He was so friendly and knowledgeable. I would definitely go back to work with him again!”
“I highly recommend this location. They solved an issue with me with turning in a phone when other locations sent me on a wild goose chase. Extremely friendly and helpful. Thank you Russell the store manager.”
“My girlfriend and i worked with Connor last night, and he was great helped us get a GREAT deal and was a blast to work with, definitely recommend going here and working with them!”
“Went in purchased 2 new Motorola Phones. The sales associate was very helpful he put on the screen protectors for me and then showed me how to transfer my data to the new phone. No hassle at all he was very courteous knowledgeable and professional. Definitely will do all my future purchases at this location. My only regret is that I did not get his name”
“I needed a new phone. I told them that I didn't want to spend a ton of money. They steered me in the right direction and I love my new phone. Awesome customer service.”
“They have always been great to work with when picking out a new phone. Last time they spotted I could save money and went through the process to get me on the other plan. Awesome”
“Been here twice and have been more than satisfied each time. I’ve had the same phone since 2017 and my guy has fixed it good as new each time. Highly recommend seeing him before you think about buying a whole new phone.”
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“Nicole is amazing. She fixed my phone. It was going straight to voicemail. She set all of my settings back to the original ones she has amazing customer service Very friendly very helpful, If you ever need anything, please come and see her , If I could give her a 10, I would”