10AM - 5PM
42177 Ann Arbor Rd, Plymouth“My experience with Ash was remarkable as he's extremely knowledgeable on any & ALL products,not to mention he went above and beyond to save me $ on my monthly bill as well !I will definitely be doing business with Ash in the future”
“Wireless Guru is always a go to for my family. He often helps us with iPads that my kids don’t take care of properly and is quick and efficient. Timely, generous, and always willing to help!”
“Was looking for a used cell phone but ended up getting a brand new iPhone for even cheaper the I originally estimated. The other locations in Ypsilanti attempted to price gouge me and I am really happy that I shopped around and found Frank/Jacob at this location. I immediately felt at home and was with people that I trust.”
“Even though I live out of state now, I always use the Middlebelt/I96 AT&T store for all of my new phones purchases as they always go the extra mile and make things so easy. Just got both mine (S24 Ultra) and my Dad's (S24+) phones upgraded and Kevin was just great!”
10AM - 9PM
36610 Ford Rd, Westland“Today we had the privilege of working with Mark. He was very helpful to get us exactly what we needed. I highly suggest asking for him if you come into this store.”
10AM - 6PM
15080 Middlebelt Rd, Livonia“Justin is a great guy who helped me with my phone charger, and even let me try out a few products to see what worked best and made sure I was satisfied. He even took time to know me and my situationWhen I need a new battery, I'm going here.This place is a go to place for getting your phone fixed and healthy, or even upgradeAsk for Justin ! Thanks again !”
10AM - 7PM
31445 Ford Rd, Garden City“Sean and Trevor were absolutely amazing. I have been wanting to switch carriers for years and never felt comfortable doing so. They spent hours with me going over new plans and phones… every detail and every question I had was answered. Trust me, if you’re needing anything phone related go and ask for them.”
“I received a major discount on my new iPhone, and was made aware of a new discount my family could be receiving on our plan. It was overall a positive experience, it went very smoothly.”
10AM - 6PM
46540 Michigan Ave, Canton“Natasha was amazing! She was handling several customers at once & flawlessly was able to serve all of us quickly and efficiently. I love anyone that can make my life a little easier & she sure did. I won’t be dreading my next phone swap experience because of her customer service!!!”
“Char and Nikki excellent customer service. Pleasant warm personalities. Excellent knowledge of information transferring. Will very likely recommend this store and and staff. Verizon would be blessed to have more employees as theses fine young ladies.”
10AM - 6PM
29576 Orchard Lake Rd, Farmington Hills“Had to replace a cracked screen on a really old iPhone model. They had it in stock and replaced it very affordably. The new screen had a few issues so I brought it back and they got it running right as rain with no extra charge. Very friendly and accommodating”
10AM - 8PM
34873 Ford Rd, Westland“Absolute 5 star service. I needed urgent help on Christmas and they went the EXTRA MILE! I'm so appreciative for their time and initiative. Excellent customer service!!”
“This place is amazing first time coming here and I had a very great experience the staff are amazing especially Adrian he’s the best and gives good service,totally recommend for all your phone needs!!!??”
10AM - 7PM
42633 Ford Rd, Canton“Andrea was amazing! I was sold something that was entirely different at BJ’s from an AT&T booth and everything he said was wrong. After 2 other AT&T stores she was the first that could truly help.Can’t tell you how much I appreciate the help and empathy!Thanks to her for fixing my problem after almost 6 hours of being on the phone and driving to many stores.”
11AM - 7PM
29235 W Seven Mile Rd, Livonia“Friendly assistance, would have been rated a 5 if there weren't such a wait time to get answers to questions such as the full price of phones and services. One price is listed by the display phones, however the computer systems give a different price”
“Carl & Anthony these two gentlemen have helped me immensely in the store, not only restoring my broken phone to the new, which they did not have to do, but also letting me know about the Apple watches, which I received to today free though they’re not free I did pay the sales tax I greatly appreciate their honesty, courtesy and generosity. Thank you.”
10AM - 6PM
37304 Six Mile Rd, Livonia“Fady was awesome! So nice and very knowledgeable. He made the process of buying a new phone painless as well as making sure we had the best phone plan to meet our needs. He was great and so easy to talk to. Best Verizon experience we've ever had!!!”
“I took my mom there to find a new phone for her. I felt like we got taken good care of although the man who helped us didn't seem to notice that my mom couldn't hear him. He had a low voice and a deep voice and that's not a good range for an 81 year-old lady.”
10AM - 6PM
43043 Grand River Ave, Novi“I had great experience. My phone had a swollen battery. Thought I was going to have to replace and was dreading the expense and effort. They ordered my a new battery that came in a day early and replaced. My phone good as new. So grateful! Much less expensive.”
10AM - 8PM
26050 Novi Rd, Novi“A guy named Ryhan looked at my phone told him I couldn’t keep a charger in he saw a piece of metal he was able to remove it saving me a trip to the mall it’s charging fine he took his time and I surely appreciated not having to send it out. Thanks again. I’ve been going to this location it’s always been the best”
11AM - 7PM
28870 Wixom Rd, Wixom“I went to my ATT store in Wixom. Robbie the store rep greeted me right away. He was patient, knowledgeable and professional. He listened to me and made suggestions to help me decide what worked best for me.”
“Chris, the manager was really helpful. I was in a panic when I thought I had broken the glass on my phone but he helped me peel off what turned out to be the protective cover.He helped me switch everything over to my new phone.Highly recommend the Farmington Hills store”
“Very satisfied with my experience. Leo did a wonderful job explaining things to me, and helped me find a phone and plan that fit all my goals. Highly recommended!!”
“I came in because I had broken my screen, I didn't catch the guys name who helped me, but he was very helpful and went out of his way to help me submit a warranty claim and didn't try to sell me on anything!”
10AM - 7PM
36555 Warren Rd, Westland“Today I went to the store to ask about my bill and Alison was so helpful. Gabe was helpful and the manager Q even came out to make sure everything was successful. They don’t miss a beat. That’s my new store!”
“I called ahead to make sure they had the phone I needed. And stopped right over. Joe was courteous and kind to me and even make sure I was taken care of. I really appreciate his customer service and it was so close to home. I would highly recommend coming her for a phone he was absolutely nice ?. I will be coming back to get my phone in the future. Thank u metro.”
“I went here because I had my number for almost 20 years I had gone to a different store and they made me get a new number and that's not what I wanted to do. They told me my phone number was cancelled and it wasn't. Sue was very nice and professional she transferred all my information found my Gmail onto my new phone that the other store gave me when they could have just gave me a phone with my same number. I'll be coming to the store from now on.”
“They have always been great to work with when picking out a new phone. Last time they spotted I could save money and went through the process to get me on the other plan. Awesome”
10AM - 7PM
37677 Six Mile Rd, Livonia“The staff at the store and on the phone were professional and very helpful. They resolved porting over my lines to ATT even though the process was made overly difficult by my prior provider”
“Amazing customer service! Set up my upgrade and explained everything well! He was also great at multi-tasking to help more than 1 person at a time where he could. Great place for exceptional service!”