Banana Republic in Novi, MI offers modernized, timeless men's and women's clothing, from elegant dresses to suits. The store is clean and well organized for a quick shop, though the selection can be limited and hit or miss. Customers report great and efficient customer service, including help with exchanges and finding items. They also note the convenience of online shopping with in-store pickup and an efficient returns experience.
Received good assistance, not many sales items when I went in June but a nice selection of clearance items in the back. Got some BR Jeans, Linen Pants, Chino's and a few button downs and pullover shirts, pretty happy with the quality but they need more sales.
December 2025
Very nice staff at this store. They are always friendly and helpful and never over pressure you .
October 2023
Really efficient returns experience and since I just wanted to get a new size ordered, the guy at the desk helped me match the discount I got online. In and out in less than 10 minutes without the hassle of needing to reorder myself. Thanks!
