Old Navy in NOVI, MI offers fashion for the whole family, with trendy maternity, women's, men's, and kids' clothing ranging from casual basics to seasonal must‑haves. Customers note improved quality and affordable prices, making it a budget place for daily wears. The store features sweaters and socks choices, a children section that is among the best for twin girls, and coupon perks. Sales clerks are friendly and provide fast checkout, while the store remains clean and organized. Online orders can be picked up in store, with promo for 50% off, processed quickly in five minutes, and excellent customer service.
I don't care for this location. The layout is kinda weird and I don't feel like they have a good variety of clothes. Plus stuff is always moving around don't know where to find usual items like graphic tees.
August 2025
Good store but the cashiers need to be trained to be friendlier and smile . They always look pissed off trying to check out customers which doesn’t make up for a good shopping experience.
January 2025
Came for their after Christmas clearance sale for my kids. They always have a much better selection than what's available online.
